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Channel 4 tonight - Dispatches

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By the way. I am Nikki who features in the programme. It is also in The Sun newspaper. I dont think Brighthouse are going to be happy with me!!


:cool::cool: Blondmusic :cool::cool:

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Yes,

There are a few of us at CAG who have assisted with this programme - myself included. I just hope it goes a little further than some "others" have done, and finally puts a few chinks in BrightHouse's armour! (Although this film doesn't just single out BrightHouse, it takes a good old swipe at the entire sub-prime lending business.)

It's been hard keeping quiet about it, but seeing as the "embargo" has now been lifted (and the program is being aired tonight - and mentioned in today's the Sun) let the debate begin...

Cheers

Lefty


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I have been keeping a lid on it for a few months. I was happy to help out (even though it was hard work) but i enjoyed it.

 

I will be recording it tonight and if anyone wants a copy then let me know.


:cool::cool: Blondmusic :cool::cool:

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You can see the Sun article Blondmusic refers to here:

£100 loan has cost me £2,400

(I just love the ads at the bottom of the page... oh the irony...) :roll:

Cheers

Lefty


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Yeah i noticed the ads too. As i said i am recording it tonight as i havent seen it yet!!


:cool::cool: Blondmusic :cool::cool:

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on now

 

watching it now


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good on ya blond music......

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:DYou did well blond music....I thought for once it was a programme that showed what its really like. and what a horrible brighthouse store manager, arrrgh or are they all like that

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well done Nikkie , bet they wont be too happy about the female manager that was shown :D :D


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First impressions...

 

Nikki - you were brilliant! You came across as intelligent, genuine and very dignified. You should be very proud of yourself. Well done!

 

The fact that BrightHouse refused to participate (other than a few "standard" PR blurbs) means we caught them well and truly with their pants down! I would just LUUUUVE to be a fly on the wall at the director's meeting tomorrow morning!

 

It's a shame their debt collection "methods" weren't highlighted - but I can understand the reason for this. The piece focused on the high price of credit to the sub-prime, and its inclusion could have confused the intended message.

 

The producer, Steve Walsh, did a very good job of condensing a LOT of information into a 20 minute segment - and kept true to his word. So many thanks to him.

 

Thanks to all CAG members who may have helped with this film.

 

I am now off to buy a washing machine from Harrods. I understand they're quite a bit cheaper than buying one from BrightHouse.

 

 

Cheers

Lefty

  • Haha 1

If the left side of the brain controls your right, and the right side controls your left, then left-handed people are always in their right mind!

 

Please help to support this site with a small donation... every little helps...

 

CAG- The Nation's Weekly Info Store!

;)

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I think I'm going to go in a BH, go through all the paperwork and then sign "M Mouse" and tell them to nob off

 

****


omnia praesumuntur legitime facta donec probetur in contrarium

 

 

Please note: I am not a member of the legal profession, all advice given is purely my opinion, if in doubt consult a professional

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You can watch it on 4oD, but its not available for viewing yet. I keep checking every 30 mins or so.

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I watched it. Nikki was brilliant. Well done.

 

Jan

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First impressions...

 

Nikki - you were brilliant! You came across as intelligent, genuine and very dignified. You should be very proud of yourself. Well done!

 

The fact that BrightHouse refused to participate (other than a few "standard" PR blurbs) means we caught them well and truly with their pants down! I would just LUUUUVE to be a fly on the wall at the director's meeting tomorrow morning!

 

It's a shame their debt collection "methods" weren't highlighted - but I can understand the reason for this. The piece focused on the high price of credit to the sub-prime, and its inclusion could have confused the intended message.

 

The producer, Steve Walsh, did a very good job of condensing a LOT of information into a 20 minute segment - and kept true to his word. So many thanks to him.

 

Thanks to all CAG members who may have helped with this film.

 

I am now off to buy a washing machine from Harrods. I understand they're quite a bit cheaper than buying one from BrightHouse.

 

 

Cheers

Lefty

 

Thanks for that Lefty. I always told the Producer, Steve Walsh that i was happy to help in any way i could. I dont know how Brighthouse will react when i go in to pay them tomorrow. Maybe i will take someone with me.


:cool::cool: Blondmusic :cool::cool:

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Well done Nikki and the rest of the crew involved. Link is here if you missed it:

 

Dispatches - 4oD - Channel 4


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Bah I don't get ads on my computer, (Apart from the CAG ones but tbh I don't mind those :)) Any hints on what the ads are. Just about to watch it on 4oD now but well done none the less!


Ex-Retail Manager who is happy to offer helpful advise in many consumer problems based on my retail experience. Any advise I do offer is my opinion and how I understand the law.

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Bah I don't get ads on my computer, (Apart from the CAG ones but tbh I don't mind those :)) Any hints on what the ads are. Just about to watch it on 4oD now but well done none the less!

 

These are the ads that appear at the bottom of the Sun item...

Don't Pay Your Loan

Could Your Loan Be Written Off? Try Our 60 Second Debt Test & Find Out!

www.clearing-debt.co.uk/loan

Fast Payday Loan Online

Loan Up To £100K Till Your Next- Pay Day! Cash Within 24 Hrs Of App.

PayDayLoans.Bookmark.Ex****e.co.uk

As I said... Oh, the irony.... :rolleyes:

Cheers

Lefty


If the left side of the brain controls your right, and the right side controls your left, then left-handed people are always in their right mind!

 

Please help to support this site with a small donation... every little helps...

 

CAG- The Nation's Weekly Info Store!

;)

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Well LEFTY the debate hasn't marerialized, which again hasn't surprised me This was a damp squib. Our customer base don'y on the whole watch c4 not when Corrie/Eastender/Corrie is on.WHICH BY THE WAY IS A GOOD JOB BECAUSE I JUST WATCHED A 20/30 SEGMENTOF FILM THAT WAS ADVERTISING PURE GOLD. I am talking about when NIKKI started telling everyone what she got out of BH. starting with her washing machine then onto her tumble dryer then moving on to her monitor and finally sitting on her suite telling everyone she got this for £5.00pm inc. osc/dlc. This was a better advert than the current one still running and costing many many thousands of pounds. All this with a big smile on her face 'as i said pure gold. NIKKI could have a new career in front of her she could become the SUSAN BOYLE of ADVERTISING.as for being a fly on the wall i am sure LEO MCKEE would be telling someone to phone the shop and cancel out NIKKI'S DEBT. padre.

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Well LEFTY the debate hasn't marerialized, which again hasn't surprised me This was a damp squib. Our customer base don'y on the whole watch c4 not when Corrie/Eastender/Corrie is on.WHICH BY THE WAY IS A GOOD JOB BECAUSE I JUST WATCHED A 20/30 SEGMENTOF FILM THAT WAS ADVERTISING PURE GOLD. I am talking about when NIKKI started telling everyone what she got out of BH. starting with her washing machine then onto her tumble dryer then moving on to her monitor and finally sitting on her suite telling everyone she got this for £5.00pm inc. osc/dlc. This was a better advert than the current one still running and costing many many thousands of pounds. All this with a big smile on her face 'as i said pure gold. NIKKI could have a new career in front of her she could become the SUSAN BOYLE of ADVERTISING.as for being a fly on the wall i am sure LEO MCKEE would be telling someone to phone the shop and cancel out NIKKI'S DEBT. padre.

 

 

 

 

Is it just me or does anyone else not see the point in this post ?

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Are they supposed to work at Brighthouse? Its not very clear.

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Well LEFTY the debate hasn't marerialized, which again hasn't surprised me This was a damp squib. Our customer base don'y on the whole watch c4 not when Corrie/Eastender/Corrie is on.WHICH BY THE WAY IS A GOOD JOB BECAUSE I JUST WATCHED A 20/30 SEGMENTOF FILM THAT WAS ADVERTISING PURE GOLD. I am talking about when NIKKI started telling everyone what she got out of BH. starting with her washing machine then onto her tumble dryer then moving on to her monitor and finally sitting on her suite telling everyone she got this for £5.00pm inc. osc/dlc. This was a better advert than the current one still running and costing many many thousands of pounds. All this with a big smile on her face 'as i said pure gold. NIKKI could have a new career in front of her she could become the SUSAN BOYLE of ADVERTISING.as for being a fly on the wall i am sure LEO MCKEE would be telling someone to phone the shop and cancel out NIKKI'S DEBT. padre.

 

Hi Padre. I'm Nikki (who featured in Dispatches) and i am not sure if you are taking the mick out of me or are being sincere.

 

I was told to give a description of my items including when i bought them, how much i was paying and when they would be payed off. I would like to clear a few things up though. The only 1 of my items that has OSC on is the washing machine (it constantly breaks down) as i removed the expensive OSC from all my other items. I personally would not recommend people buy items from Brighthouse unless it was essential.

 

The part where i explained the problems i had suffered with the washing machine was edited out and where i said that people should only buy essentials.

 

My Washing Machine is an essential item (my daughter and i are both Eczema sufferers), my dryer is used for large items (eg bedding) to be dried, the sofa i bought as a replacement for the old sofa and i intend to get many years use out of it and as for the monitor i bought it as a birthday present for my 30th last year.

 

Within the next year i will have paid Brighthouse off in full and i will never buy from them ever again.


:cool::cool: Blondmusic :cool::cool:

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Well LEFTY the debate hasn't marerialized, which again hasn't surprised me This was a damp squib. Our customer base don'y on the whole watch c4 not when Corrie/Eastender/Corrie is on.WHICH BY THE WAY IS A GOOD JOB BECAUSE I JUST WATCHED A 20/30 SEGMENTOF FILM THAT WAS ADVERTISING PURE GOLD. I am talking about when NIKKI started telling everyone what she got out of BH. starting with her washing machine then onto her tumble dryer then moving on to her monitor and finally sitting on her suite telling everyone she got this for £5.00pm inc. osc/dlc. This was a better advert than the current one still running and costing many many thousands of pounds. All this with a big smile on her face 'as i said pure gold. NIKKI could have a new career in front of her she could become the SUSAN BOYLE of ADVERTISING.as for being a fly on the wall i am sure LEO MCKEE would be telling someone to phone the shop and cancel out NIKKI'S DEBT. padre.

 

Advertising gold for Harrods as well I reckon... :grin:

Look, Padre, Everyone here knows you work for BrightHouse - and, as usual, you're jumping in and stomping over thousands of pounds worth of PR BrightHouse put out every year.

"..Our customer base don't on the whole watch c4 not when Corrie/Eastender/Corrie is on.."

Yep - BrightHouse REALLY like to dumb down their customers don't they? - well, actually they don't in public, but YOU do!!!

I think, although falling some way short, the piece did a good job of exposing some of the underhand tactics BrightHouse employ... Whizzing through contracts... admitting to loading OSC and DLC automatically... admitting OSC is where they make their money... not caring a kipper about the financial welfare of their customers (I don't CARE if she's skint)... and so on.

It was a piece designed to highlight the unfair playing field that exists for people unable to obtain mainstream credit, and on that count the film succeeded.

You should really take a leaf out of Buy As You View's book. They get many, many complaints on here (just like BrightHouse), but they do not encourage over-zealous employees to jump in and comment. No. The company has registered as a member here, and simply replies to each complaint with an aplogy and a link to their customer care line.

Although I am not in any way in support of BAYV, I really do think this approach is far more professional.

Cheers

Lefty


If the left side of the brain controls your right, and the right side controls your left, then left-handed people are always in their right mind!

 

Please help to support this site with a small donation... every little helps...

 

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Advertising gold for Harrods as well I reckon... :grin:

 

Look, Padre, Everyone here knows you work for BrightHouse - and, as usual, you're jumping in and stomping over thousands of pounds worth of PR BrightHouse put out every year.

 

"..Our customer base don't on the whole watch c4 not when Corrie/Eastender/Corrie is on.."

 

Yep - BrightHouse REALLY like to dumb down their customers don't they? - well, actually they don't in public, but YOU do!!!

 

I think, although falling some way short, the piece did a good job of exposing some of the underhand tactics BrightHouse employ... Whizzing through contracts... admitting to loading OSC and DLC automatically... admitting OSC is where they make their money... not caring a kipper about the financial welfare of their customers (I don't CARE if she's skint)... and so on.

 

It was a piece designed to highlight the unfair playing field that exists for people unable to obtain mainstream credit, and on that count the film succeeded.

 

You should really take a leaf out of Buy As You View's book. They get many, many complaints on here (just like BrightHouse), but they do not encourage over-zealous employees to jump in and comment. No. The company has registered as a member here, and simply replies to each complaint with an aplogy and a link to their customer care line.

 

Although I am not in any way in support of BAYV, I really do think this approach is far more professional.

 

Cheers

Lefty

 

 

Well said Lefty. At least BAYV are professional enough to register as a member and help out.


:cool::cool: Blondmusic :cool::cool:

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