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DCA phones me while abroad - Can I reclaim phone charge

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Hi all

I believe a DCA has only limited powers in the number of times it can phone you.


Just recently I've had irritating calls from an outfit called C®apquest who seem to have dug up an old debt I thought I had paid off - this debt is within 2 months of becoming "Statute Barred" anyway.


I've heard of some of these scumbags actually buying these nearly statute barred debts from other companies for literally peanuts like £1 per £1,500 so if they get any money at all from just a few individuals it's money for old rope. - Rather like Weatherspoons bulk buying Beer with just a short life left to sell cheaply in its Bars - but at least they offer a DECENT product unlike those purveyors in Human Misery called crapquest.


(Off topic - but shouldn't the whole area of Credit agencies themselves be regulated as this data can go ANYWHERE - no regard to the various Data protection acts and the companies are a Law unto themselves - Experian, Equifax etc etc).


However my point is that every time they phone me when I'm abroad I have to pay some of the mobile phone costs.


I've given them "Cease and Desist" type notices and presumably can also get then to stop via the 1949 Wireless Telegraphy Acts etc but can I sting them for my phone charges due to calls THEY initiate.


As soon as they ask for security - or "Can I speak to Mr xxxx" I put the phone down but there is a charge for even answering the call.


I don't want to not answer the phone but this stuff is costing around 50p to £1 per time and it soon mounts up. capquest haven't got anything they think to lose themseleves by pursuing these old debts.


Any advice apart from getting a new mobile number -- I'm a Freelancer and need the same number - work agencies all have it and I really can't use a new number - especially in this market - if an agency can't get hold of you easily I'll lose the chance of a work contract.


I'd love to pass THEM to a DCA to pay for my phone calls.




Edited by jimbo45

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Hi Jimbo,

Not sure whether you could claim it back from them, but depending on your type of mobile, there is software you can install to block unwanted calls. There's one called Advanced Call Manager for Symbian phone systems which looks quite good-allows you to create white and black lists, auto reject etc.

Good news about the Stat Barred though...at least you know it can only go on for a short while.

The minute it's definitely Stat Barred, and you inform them that you will not be paying for that reason, they'll have to leave you alone.


Elsa x



Please check out my BLOG for the quick guide to debt threats - it has all the info & letter template links you need to get started on your journey of TAKING CONTROL. :roll:


All opinions are my own based on research. I am not legally qualified, if in doubt please consult a legal expert.

Hope this has helped or made you smile. Keep your chin up, you're among friends now! Elsa xxx

Please click the *star* of any CAG member who has helped you .

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Hi they have no powers to collect from you - if you live outside the UK. Debt in the UK should stay in the UK, Send them the phone harassment letter in the library. Never speak to these idiots on the phone. As you say it costs you- being abroad. They have no powers to force you to pay only a court can, but your outside the UK so tell them to get lost.

PS I'd love to see a doorstep collector call on you!

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I'd think on the positive side of things, in a couple of months it's SB, and there is absolutely nothing anyone least of all them, can do to get you to pay!


When you answer the phone, and you realise it's them, just laugh at them, then hang up.


If they are persistent then the only other way to go is prosecution for breaching the Telecommunications Act 1984

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!



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