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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Citi Card Debt now Moorcroft/Cabot Chasing


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Hi Everyone,

Not sure where to begin.

Was unable to keep paying citi visa card repayment back in April time.

Offered them a nominal £1 for a 6 month period to try to get myself sorted.

Thanks to having read lots of your great posts I sent them a CCA request on 12th May this year with a £1 Postal Order fee.

They didn't send anything within the required time so I sent them the "you have failed to respond to my legal request to supply a true copy of the original CCA etc" letter on 3rd June.try

On the June they wrote saying that they were still collating the documents see scanned letter below.

CitiVisa1streplytoCCARequest.jpg

Eventually I sent them a SAR on 3rd to try to get more info from them.

See my next post.

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Hi Again.

Having sent off the SARN on 3rd August I eventually received a large envelope on 9th September with reams of computer printout detailing old statements and letters both to and from Citi Bank along with a letter saying that they are not able to locate any statements for my account prior to March 1998

CitiCardNoRecordPre1998090909.jpg

 

On the 23rd and then on 24th September I received identical letters saying that they were still collating documents from my CCA request

CitiCardNoRecordCCA240909.jpg

I've heard nothing since then.

Yours Pushonup

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Help Please.

I've received this letter today the 5th december from Moorcroft Debt recovery saying that I have to pay them a shed load of money that i do not have by 10th December.

CitiMoorcroftDR1stLtr.jpg

 

Citi have put a default on my credit file on 30th October 2009.

 

I have never received a default notice from them or had an account termination letter. (unless they got lost in the post!!)

I have been through all the data that they sent in the SARN package and can not see anything either.

Should I submit another SARN request?

How should I respond to Moorcroft please?

I'm sure that I've seen a letter on here that tells them that I do not recognise the debt or something similar and to stop harassing me.

 

Any one have an idea how to stop them?

Yours

Pushonup

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more history on the alledged debt please

this is just a threat-o-gram

if, maybe, could, might,

ignore it

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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HI,

Firstly, you need to send Moorcroft a "bemused letter" because Citi sold this debt on while it was in dispute. It may be that Moorcroft are collecting on behalf of Citi but it matters not. If you bookmark this link as you will need some of the letters on there but for now, I think that letter 17 is the way to go:

 

The Consumer Forums - Debt collectors

 

On to Citi. They are the most unco-operative bunch of threat monkeys I have ever come across :mad:

The will try and get out of supplying anything if they can. Don't expect them to supply anything resembling an agreement. I have heard they did a mass shred of documents in 2006 (hiding the evidence???).

 

If there is no sign of a default notice anywhere within the screenshots I would write to them and query it. The same with the termination (if it has been) and the Notice of Assignment. They will respond with dates and probably that they don't issue NOA's.

 

Back to Moorcroft. You don't have to pay them a penny (as yet). They have to prove they have the right to collect and the only way they can do that is to provide the agreement. These letters are designed to intimidate.

Do not ring them

Do not sign anything, just print your name

Send by recorded delivery. You will be surprised how many letters "disappear"

 

Hope that helps.

 

fox

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Hi Everyone and thank you for swift replies.

The visa credit card account was originally opened with Peoples bank way back in about 1998, I seem to think, looking at the statements that they have provided.

Citi keep on adding interest at an alarming rate to my outstanding balance.

If they have put the account into default will they stop aincreasing the debt at that point or not?

I'll take a look at the letters and follow your advice.

Will write to Moorcroft and Citi separately to try to get any further information or copies of letters as you suggest.

Will keep this post going once I have some more information.

Thanks again

Pushonup

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Hi Supersnooper,

No I haven't had a default notice, unless it has gone astray in the post.

I certainly have not received one.

Not had an account termination / closure letter either.

Yours Pushonup

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Hi Supersnooper,

No I haven't had a default notice, unless it has gone astray in the post.

I certainly have not received one.

Not had an account termination / closure letter either.

Yours Pushonup

 

 

Surely Supasnooper, you didn't expect a different answer to your question did you :D

Nothing has gone missing. They can't be arsed to send them. British law-PAH! Nothing to do with us :mad:

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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specialist team are still collating - run out of ink and potato stamps more like!

 

I also like the 'as part of the application process' bit, that sounds promising

 

Right it's not sold to moorcroft is it, it says client on the letter.

 

so an alleged citi credit card pre 1998, I think you've got pretty good odds here.

 

Write to MC as snoops says with the 'sod off in dispute under 78(6) of cca with citi, I wont reply to you again.

 

Then I would just sit back and have a good crimbo really.

 

and the important word in the MC letter is MAY as in may be issued. The objective of that letter is to scare you into phoning them so they can commence the possible alleged:D bullying process. What you are not supposed to do is post it on cag and get some sensible advice!:D

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If it was a Peoples Bank account is is VERY unlikely that they have the agreement, judging by the posts on this site (and my personal experience :D).

 

The general concensus is that they bought up all of the Peoples Bank accounts without any enforceable paperwork and it has come back to bite them on the a*se!

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Surely Supasnooper, you didn't expect a different answer to your question did you :D

Nothing has gone missing. They can't be ar$ed to send them. British law-PAH! Nothing to do with us :mad:

 

Sorry sf1961 ........but one must ask the most stupidest questions just to be sure. ;)

 

Remember, the only question not asked is the most stupid. :-D

 

Ahh Moorcroft and Citi...........nuff said. :-D

 

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  • 9 months later...

Hi again,

It's time for an update about Citi Cards.

After my last post I sent a letter to Moorcroft Stating "Account in dispute since 13th September 2009" "any legal action will be averred as Unlawful and Vexatious" etc

Also sent letter to Citi stating that Moorcroft have no authority to act as Citi had failed to respond to my legal request for CCA etc. etc.

I heard nothing further from either Moorcroft or Citi until 19th February when Citi sent a letter as shown along with what they determine is a "true copy" of 7 printed A4 sheets containing what they purport to be the terms and conditions that applied to my account when I initially joined Peoples Bank of Connecticut and a separate set of 14 A4 sheets containing terms & conditions relevant to the Citi credit card account.

[/url][url="http://CitiCCARequestReplyRecd19022010.jpg

I have now received their next letter and will carry that to the next posting.

Yours

Pushy

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Well they (Citi) have finally decided to take the next action by assigning my account to Cabot Fibnancial.

Amazing as I have never received a default notice from them, no correctly signed CCA with attached terms so where do we go from here?

Here are the letters for you to look over and see if anyone else is getting the same response.

Citi's first although these three all arrived in the same envelope and are all dated 19092010!

 

http//i931.photobucket.com/albums/ad156/Pushonup/Citi/CitiAccountassignedtoCabot.jpg%5B/IMG%5D"]http://CitiAccountassignedtoCabot.jpg

 

http//i931.photobucket.com/albums/ad156/Pushonup/Citi/CitiCabotLetterofWelcomebyAssignment.jpg%5B/IMG%5D"]http://CitiCabotLetterofWelcomebyAssignment.jpg

 

http//i931.photobucket.com/albums/ad156/Pushonup/Citi/CabotFinancialtermsandconditions.jpg%5B/IMG%5D"]http://CabotFinancialtermsandconditions.jpg

 

I'm thinking that my next move will be to write to both of these and suggest that there actions are not lawful.

Any further advice will be most welcome.

Looks like things may be moving in the banking sector to recoup some of their losses!

They seem to be making enough with their actions and interest rates anyway at the moment.

Good luck all,

Keep fighting the banks.

Yours

Pushy

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Hi again,

As you have probably guessed, Cabot send out the NoA on behalf of Citi.

 

As Citi sent you the terms and conditions for your account at the time, they think that they have complied with your s78 request and sold the debt accordingly.

 

Along with the bemused letter to Cabot, I would be asking,"By what written authority do you assume the right to be charging 12% on this account" and,"Do you have a fully compliant signed agreement in your possession should you decide to litigate" (or words to that effect)

 

The thing is (and dependant on how old the account is) Citi are rubbish at keeping old paperwork so the chance of them actually having your original agreement is slim to none.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Hi Pushonup,

 

Received the same letters myself, there's a bunch of us in the Citi part of the site all with the same docs. Seems Cabot have purchased a bulk load of Citi offloaded accounts.

 

Personally I'm limiting the amount of info I give Cabot at this stage and just sending the bemused, cos this account is in dispute, send it back :-)

 

S.

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Hi Foxy and Shadow,

Thanks for the replies. One of the comments from Citi going back to September 09 when the stated that they have no statements prior to 1998!

I'll send off a couple of letters later to Cabot & Citi as you suggest.

I've not had a Default Notice from Citi and they've now terminated any agreement by selling the account.

Makes for a complicated but interesting state of affairs all round.

Yours

Pushy

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Morning,

Just shows how much this site has got to me:| I woke this morning thinking of this thread??

 

Would you like me to move this thread to the Citi forum?

I can amend the title as well to include Cabot

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Thread moved and title edited to include Cabot

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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  • 3 weeks later...

Hi all,

continuing the ping pong of letters here is my bemused reply to cabot along with their acknowledgement.

Hopefully this may help others who are trying to decide what to write.

If you have any observations or comments about how I've written this or anything I should have included or omitted please let me know.

CityCabotbemusedletterresaleofaccount.jpg

 

CityCabotreceivedcomplaintltrof031010.jpg

 

I hope this is useful and will let you know their reply as and when I get one.

Yours

Pushy

Edited by Pushonup
Copied my letter twice in error changed to cabot reply
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