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DCA ignoring telephone harassment letter

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Hi everyone,

I need a little advice. A DCA who will remain nameless. Basically the DCA has no case, due to cart before horse situation the original owner shot them self before the game even started.

 

OK so I have sent a letter basically saying I acknowledge no debt to your organisation etc. Which is 100% correct, I also sent the template telephone harassment letter by recorded delivery which was received.

 

I believe the DCA is on a fishing trip they are not particularly harassing more annoying, I have clearly stated that I will not discuss the matter on the phone, yet they don't seem to want to send anything more in writing. I believe they want me to acknowledge the alleged debt verbally. My problem is I'm generally very calm but if pushed to far I tend to lose all rational thought in conversations. To date I have kept calm I may add.

 

What can I do to stop them calling? Whats my next step after the letter OFTEL? The calls are about 1 to 2 per week so nothing major. It's just annoying me they are ignoring my wishes, which is nothing new with this "organisations".

 

 

Thanks

 

Pumpytums

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if you answer just say wait a moment and then go and do something useful, until they hang up - let them waste their time and money on calls to thmselves


PGH7447

 

 

Getting There Slowly

---------

 

Advice is given freely but is in no way meant to be taken as Gospel:-)

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Like bake a cake, or watch a long film nice one PGH7447.

 

Pumpytums

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I found playing radio 2 kept them on the line long enough... they soon get the message, after all they are usually paid on a performance basis and listening to "factoids" in the afternoons doesn't earn them much.

 

Trading standards like to hear about this sort of thing. I think their remit has something to do with "Consumer Protection Against Unfair Trading" regulations so give them a ring and fill them in. They might give you a complaint reference number which you can update each time these clowns call.

 

08454 040506

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