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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cygnet Finance and Bill of Sale


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Hi all, i wonder if you can advise. we took out car finance through Cygnet in january 2007. When we applied the chap there stated that although the interest was high, once we had made 50% of the payments we could trade the car in against another on a lower premium, and owe nothing on the remainder of the loan as it was a standard HPI agreement.

 

I have since contacted them to enact this and have been advised that we dont have HPI, but infact a Bill of Sale. I have asked them for a copy of the bill of sale, and to be fair, within 24 hours they sent me a copy of the application form "regulated by the 1974 consumer credit act".

 

I notice that this differs from the copy i have in as much as the copy i have (the original carbon copy of the form) it does not have an agreement number, nor a signature of the salesman. On th ecopy i recieved in the post, there is an agreement number (in a different coloured pen) and the name of a salesman, with the date by his signature dated some three days after mine.

 

Can you please advise me therefore, where do i go from here. If all they have is a CCA form, does this constitute the Bill of Sale? if not, can then enforce the agreement or can i now hand the keys back and walk away without owing anymore? Is this form actually valid or am i paying over the odds for no reason at all?

 

Any help most appreciated..........

Meekle Vs CAPQuest (littlewoods) No CCA produced WON Total alledged debt written off

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Hi all, i wonder if you can advise. we took out car finance through Cygnet in january 2007. When we applied the chap there stated that although the interest was high, once we had made 50% of the payments we could trade the car in against another on a lower premium, and owe nothing on the remainder of the loan as it was a standard HPI agreement.

 

I have since contacted them to enact this and have been advised that we dont have HPI, but infact a Bill of Sale. I have asked them for a copy of the bill of sale, and to be fair, within 24 hours they sent me a copy of the application form "regulated by the 1974 consumer credit act".

 

I notice that this differs from the copy i have in as much as the copy i have (the original carbon copy of the form) it does not have an agreement number, nor a signature of the salesman. On th ecopy i recieved in the post, there is an agreement number (in a different coloured pen) and the name of a salesman, with the date by his signature dated some three days after mine.

 

Can you please advise me therefore, where do i go from here. If all they have is a CCA form, does this constitute the Bill of Sale? if not, can then enforce the agreement or can i now hand the keys back and walk away without owing anymore? Is this form actually valid or am i paying over the odds for no reason at all?

 

Any help most appreciated..........

 

 

Hi meekle

 

Do you have any paperwork from an 2007? You should have a copy of the BoS and the CCA 1974.

 

You have asked for a copy and they send through a blank cca form. If I was you I would SAR them, you can find a template in the stickes at the thop of this webpage. It will cost you £10, the good thing is that they cannot ignore it, data protection act 1998. You will need to reg the letter, then they will have 40 days.

 

trooper68

Trooper68:)

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Hiy aTrooper.

 

the original i have from 2007 has all my data filled in, except for the agreement number, the date, and teh reps signature. I do not have the BOS. I was never given a copy. This paperwork i have seems to be a CCA backing up the BOS? does that make sense?.

 

The copy they sent me was the same paperwork as i had, but this time with the agreement number filled in, date of signature and the signature itself appears to have been added some three days later, not in my prescence.

 

I will SAR them and see where that gets me. Whilst i have SAR'd them, i assume i still continue to make payments, or can i put them on hold as it is in dispute?

Meekle Vs CAPQuest (littlewoods) No CCA produced WON Total alledged debt written off

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Hiy aTrooper.

 

the original i have from 2007 has all my data filled in, except for the agreement number, the date, and teh reps signature. I do not have the BOS. I was never given a copy. This paperwork i have seems to be a CCA backing up the BOS? does that make sense?.

 

The copy they sent me was the same paperwork as i had, but this time with the agreement number filled in, date of signature and the signature itself appears to have been added some three days later, not in my prescence.

 

I will SAR them and see where that gets me. Whilst i have SAR'd them, i assume i still continue to make payments, or can i put them on hold as it is in dispute?

 

 

Hi Meekle

 

It smells a bit fishy, there are clear thing you will need to confirm via the paperwork

 

1. BoS, is it valid- It must be signed by you, the person drawing up the bos and a third person as a witness. It must also be correctly registers and within 7 days (not working days).

2. The CCA must be correctly done, as this makes it unenforcable.

 

Now on the question of stopping payment, If it was me, I would draw a letter up of complaint, reg it and explain that until they have supplied the paperwork under the sar, i see the account under serious dispute and as such withholding monies until your complaint is satisfied by you.

 

trooper68

Trooper68:)

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For the sake of practical advice I suggest you take qualified, upto date and non-Cagger legal advice before you rely on 1. "a third person as witness" as this simply is not the case.

 

Trooper - you need to stop promoting this singular aspect of establishing an unenforceable BOS because it is not a valid argument / point of law and moreover for the purposes of this Forum as a whole, there is not a single post relating to this holding in court, most probabaly because superceding case law exists.

 

meekle - think carefully before you miss payments on this advice whilst you obtain and examine the paperwork

STJ

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For the sake of practical advice I suggest you take qualified, upto date and non-Cagger legal advice before you rely on 1. "a third person as witness" as this simply is not the case.

 

Trooper - you need to stop promoting this singular aspect of establishing an unenforceable BOS because it is not a valid argument / point of law and moreover for the purposes of this Forum as a whole, there is not a single post relating to this holding in court, most probabaly because superceding case law exists.

 

meekle - think carefully before you miss payments on this advice whilst you obtain and examine the paperwork

STJ

 

 

Ok, buddy what do you think it means? A third party witness to a BoS is someone who CANNOT be party to it. Not a Manager, A worker earning a wage at said company~ a witness who shall not benifit or profit by said sale. Have you read the Bill of Sale Act? go and have a read

 

If they stuck to the act which the BoS is drawn it would not be an issue.

They flout the OFT guide lines and lie to get what they want.

 

Go hear and read it Bills of Sale Act (1878) Amendment Act 1882 (c.43)

 

Perhaps, once you do read it you will then notice that 1 point missed makes the Bos is invalid-void which helps if it goes to court.

 

Trooper68

Trooper68:)

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Trooper, buddy

 

No mention of a third party that I can see in your link.

The specific requirement is for a credible witness.

Which, it could be argued, should not be an LBL rep on a pub car park or a busy corner of Cash Convertors.

 

However an employee of LBL is simply not a party to the agreement, the issue of commission is irrelevant, the parties are the borrower and lender, as simple as that.

 

Your tone, whichever one of you is speaking, is unnecessarily aggressive. My posts are not designed to make friends or even to score Brownie points.

I repeat my assertion that you will not make this particular point stick in Court, however much of your other arguments are interesting and worthy of exploration.

Clearly there are major concerns relating to LBL collection techniques and I think this deserves further investigation.

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Trooper, buddy

 

No mention of a third party that I can see in your link.

The specific requirement is for a credible witness.

Which, it could be argued, should not be an LBL rep on a pub car park or a busy corner of Cash Convertors.

 

However an employee of LBL is simply not a party to the agreement, the issue of commission is irrelevant, the parties are the borrower and lender, as simple as that.

 

Your tone, whichever one of you is speaking, is unnecessarily aggressive. My posts are not designed to make friends or even to score Brownie points.

I repeat my assertion that you will not make this particular point stick in Court, however much of your other arguments are interesting and worthy of exploration.

Clearly there are major concerns relating to LBL collection techniques and I think this deserves further investigation.

 

 

Seeker, I am not aggressive at all, passonate I would say, I was an innocent victim, I had my car taken months after I purchased it free from any marks-HP etc etc. My partner was assalted by 1 so called "agent".

 

Now, if I had known what I have researched and had help within this forum I would have been on a better standing. Like me many people where flashed a BoS copy- that turned out to be invalid-void. Hence the taking of the car was unlawful-they had no right at all.

 

If you can prove that the BoS is void-not signed-dated or ,many other points can and will make the BoS void. That means if the cca attached to a BoS that have to follow the OFT guidelines-Obtaining a court order to repo the car.

 

I would like nothing more than to see these bully low life **** fold. Not once did LBL or Anglia agents think that they could have been mistaken.

 

trooper68

Trooper68:)

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Trooper

 

You Know Me

 

Ime With You On This

 

Can Seeker Provide Any Links To Statute Law That Refutes Our Assertion On This Matter

 

Ive Been Doing The Car Finance Threads For A Long Time And I Have Done Two Defence For People Ref Bos

 

One Was Cygnet The Other Was The Funding Co

 

Both Times They Withdrew There Claim And Closed Down The Accounts

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You may indeed

 

But the relevance is lost on me. I seek only pratical advice useful in the real world to lay-people.

 

My point is merely meant to be helpful in that reliance on the "third party, non -commission earning" witness is not good advice.

 

Even worse is reference to Bill, Ben & Weed, which thankfully you did not bring up.

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