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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Egg, DCAs and deadlock! Helppppp!


ImStillStanding
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Hi all!

 

This post is now time sensitive as explained below.

 

As suggested back in May Egg did sell my debt(s) on so I have heard from a number of collection agencies. Some of these were extremely nasty and some very nice. I have politely but steadfastly refused to play ball. I just tell them the truth - I'm a pensioner, I have no savings left, On benefits, I rent my flat and have sold everything I have of any value. Once they realise its a blood and stone situation they leave me alone - until the next one.

 

As nothing has happened apart from phone calls and letters I wonder if Egg sold me on because the agreement is unenforceable?

 

cc agreement uses word 'credit' :( (Egg photocopied much too small and the docs came up as thumbnail size on the forum so arent posted here). I have them on photobucket where they zoom OK if you want to take a look PM me. Dates available likewise.

 

As Egg are now out of the picture how do I proceed? Dont want this hanging over me for ever. Supposing I won the lottery? :rolleyes:

 

I have been asked to pay just £10 a month for the life of the cc debt. Should I agree or will this affect my rights? I have no idea how to proceed and am even thinking of changing my user name to OnTheRopes! :confused:

 

Any advice you can offer or any direction you can point me in to get more help would be greatly appreciated as is your time in reading and replying to this message.

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Watch this space, ISS.

 

Regards, Rooster.

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if you post your photobuck IMG here we can have a look at the agreement but noone can really say anything about it until its up here

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  • 3 weeks later...

Have been occupied by serious illness in the family hence the long gap to this reply.

My photobucket image has my personal details on it. Oops! I dont have a scanner so dont know how to redo the images. My pal w scanner has moved. Advice?

I have agreed to £10 a month on the cc loan starting Dec 28th. Am I going to lose any rights by doing this? I can cancel the DD if so.

No mention of the loan at all. They went to separate collection agencies. I wonder if that could be because the loan isnt valid? Would be good to know.

Happy Christmas to all on CAG! Keep up the great work. One day I'll be able to afford a donation to say a proper thank you.

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