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paypaltotallysucks

Where do i stand on this ebay matter?

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Last week I purchased a CCTV Camera off Ebay, It was for the Camera and bracket, It never stated whether It worked or not.

 

I asked them what leads I needed to buy for the Camera and they told me.

 

I received the Camera yesterday and today I went and bought some leads which cost me £22, I tested the camera and it doesn't work properly, It Is obviously faulty as It Is a professional camera and you cannot make anything out from looking at the TV.

 

Obviously I had to buy the leads as there were none with the Camera, Also It was never stated that It was faulty.

 

Therefore I think the seller should refund me for the Camera and the leads that I purchased.

 

The seller agreed to refund for the Camera but I told them I want to be refunded for the leads too which I think Is only right.

 

Where do I stand? Thanks.

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Is it a business trader or private?

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The ebay seller is not going nor is obliged to refund the cost of the leads but you could return them to the shop & get the refund from them.

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The ebay seller is not going nor is obliged to refund the cost of the leads but you could return them to the shop & get the refund from them.

 

Only if the shop has a good nature. There is nothing wrong with the leads, so they are not obliged to refund.

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Agreed but most reputable shops would refund.

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