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    • No I have not. I will probably do that
    • Based on ECP's previous, what will definitely happen is this. They will send more idiotic letters. After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court. Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter. The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim.  Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved. So be aware there is that slight risk. You talked about "a mess" in your first post, and you weren't wrong. Someone hires a car and gets a ticket.  There is an appeal.  Who appeals, the hirer?  No, the hirer's mate's son.  Obvious! There is an approach for help to a consumer website.  By the hirer?  No, by the hirer's mate's son's brother! This is so damn silly and totally avoidable. Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue. 
    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
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Housing Benefit Overpayment - 3 years ago!


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Dear All,

 

Any advice anyone can give I would be extremely grateful. I've found myself in a worrying situatin completely out of the blue.

 

In January 2006 I was made redundent. I claimed JSA and Housing Benefit to get me through until I found another permanent job. I did so in June 2006, and immediately signed off JSA,and was told that any other benefits would automatically stop.

 

Last week, I received a letter from Ham & Fulham Council stating that they had paid me Housing Beneift from June - October 2006 and that I need to pay it back - the sum is just shy of £2000.

 

I did not notice the payments (my fault) but I am not in a situation to come up with such an amount of cash. I completely believed that all my benefits had ceased, I never signed on again etc and never heard a whisper from them untli now.

 

As this is the Council's error and not mine, do I have to pay this back, and why after over 3 years can they ask me to do this? They claim to have written to me a various times over this three years (which I never received) and moved out of the borough in 2007. If anyone has any advice as to how to approach this, I would be very grateful as I am extremely worried and recieving such a horrid letter out of the blue is making me feel rather sick!

 

Regards,

Bear.

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Hi,

As I see it (but willing to be overruled) the council are not at fault as it should state somewhere in your benefit letters that when a change of circumstances occurs, it is your responsibility to inform them. The benefits agency very rarely inform the council of any changes.

You do have a right of appeal but I can't see a way to do so at the moment.

 

sorry :(

If you are asked to deal with any matter via private message, PLEASE report it.

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Did you tell the Council about the change in your circumstances? If not, then it will not be seen as a mistake by the Council.

 

Did you receive HB payments that either went into your bank account or were used by your landlord to pay your rent? Or are you saying that you left the property and payments were still made to your landlord (who accepted them without your knowledge) who was no longer entitled to them (whether you were entitled to HB or not)?

 

I think that companies can chase you for debt for up to six years without a Court order but that this deadline does not come into force for debts such as Benefit overpayments.

 

You can ask them to send you further information on how the overpayment occurred and for copies of the letters sent.

 

Usually if you can't pay all the money at once they will come to an arrangement to pay it back gradually.

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I had the exact same thing luckily only £750.

Unfortunately with about 2-3 months of arguing the toss I had to pay, albeit £50 p/month.

I do sympathise as one would expect when you tell one govt department it would be flagged elsewhere but it doesnt and also housing benefit dept are exceedingly slow at their job, lazy they mean, and even if they have been overpaying you for 2 years it is still your fault not theirs and you have to pay up.

 

You can appeal but seen as you appeal to the council and you owe them the money it's very unlikely you will win. As someone else said they have a clause that says it is up to you to sort out, which means they cant be bothered to do their job so you do it instead. (not that I'm bitter)

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Thank you all very much for your responses.

 

When i signed off JSA, I was told that this would automatically stop any other benefits I was receiving. Bizarrely, the Council Tax Benefit did stop straight away so it is odd that this one didn't either. I also changed bank accounts during this period, hence the oversight on my part.

 

I've asked for all the documentation from the Council. Looks like I will have to negotiate a reimbursement programme with them. Bummer!

 

xB

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