Jump to content


  • Tweets

  • Posts

    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Boxclever - Is this Default Notice Ok ??!?!


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5063 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I received a default notice this morning (02/12/09). I am not very good on what needs to be in a default notice to make it ok or not and would be grateful if someone could take a look and offer any advise.

 

 

Thank You in advance

BX1.PDF

Link to post
Share on other sites

Tut tut. How these people can issue such a notice is beyond me. 27th Nov till 7th Dec is most certainly not 14 CLEAR days from receipt. Idiots

 

Let them terminate and then tell them about the faulty DN

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

Thank you for your reply Silverfox1961.

 

I was going to write to them and inform them of my intention to clear the arrears on 11/12/2009 (Next Payday) I was also going to Inform them that the default notice is invalid as it clearly does not give 14 CLEAR DAYS.

 

If i wait for them to terminate the agreement wont they just come and take the equipment on hire or will they need a court order? and if they go for a court order will the invalid default notice come into play?

Link to post
Share on other sites

AH! Not sure.

Didn't realise it was a rental agreement. I suppose the BoxClever should have given me a clue :eek:

The fact that the default notice is dated 27th Nov and the remedy date should be the 14th/15th Dec (based on first class post and the fact it was issued on a Friday) I would contact them and point this out so that they don't put a default on your credit file. The missed payments that should show are bad enough but the only stay for about a year rather than the 6 years for defaults. If they terminate, I would think that they will attempt to reclaim their property.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

AH! Not sure.

Didn't realise it was a rental agreement. I suppose the BoxClever should have given me a clue :eek:

The fact that the default notice is dated 27th Nov and the remedy date should be the 14th/15th Dec (based on first class post and the fact it was issued on a Friday) I would contact them and point this out so that they don't put a default on your credit file. The missed payments that should show are bad enough but the only stay for about a year rather than the 6 years for defaults. If they terminate, I would think that they will attempt to reclaim their property.

 

I have been with Boxclever since 1999 and as to date they have never recorded any information on my credit file.

 

Do you think it's best to write to them with my intention to pay and then point out that the default notice is not valid and that they must not record any adverse information against me?

Link to post
Share on other sites

 

Do you think it's best to write to them with my intention to pay and then point out that the default notice is not valid and that they must not record any adverse information against me?

 

 

You could ring them, get the name of the person you speak to and then follow it up in writing to make sure. Recorded delivery of course.

I don't normally recommend ringing anyone but as you're not trying to avoid the arrears, I can't see it doing any harm

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

You could ring them, get the name of the person you speak to and then follow it up in writing to make sure. Recorded delivery of course.

I don't normally recommend ringing anyone but as you're not trying to avoid the arrears, I can't see it doing any harm

 

Thanks silverfox......... i don't fancy ringing them so i think a polite letter is in order.

 

As for the default notice, what do i refer legislation do irefer to stating that they must give 14 days and they have clearly not?

Link to post
Share on other sites

Have done a little bit of research on Default Notices and will send Boxclever the following...............

 

 

 

Dear Sir/Madam

 

I am writing in response to your Default Notice dated 27th November 2009, which I received on 2nd December 2009.

 

I noticed that this Default Notice was served under section 87(1) of the Consumer Credit Act 1974. Section 87(1) of the Consumer Credit Act 1974 Act allows you the creditor to send a default notice giving me the debtor fourteen days from the date you receive it to pay the arrears.

 

The default notice that you have issued states that payment must be made by 07/12/2009 this does not allow fourteen days to pay the arrears of £86.96 and therefore renders the Default Notice Invalid.

 

You have also informed me that you have added a £10 administration charge to my account as a result of the Default Notice. As the Default Notice is Invalid please remove this charge from my account.

 

I am aware that my account is in arrears and I fully intend to repay my arrears no later than 15/12/09 and I would be grateful if you could forward me you banking details to enable me to set up a Standing Order.

 

I trust that this clarifies my position and I look forward to a full response to this letter within 7 days

Yours faithfully

Link to post
Share on other sites

  • 2 weeks later...

I sent the above letter to Boxclever and today I recieved a reply (see attached file)

I just love the statement "This letter now replaces the original Default Notice"

Perhaps i should send them a tutorial on what constructs a Default Notice??!?!!?

BC.PDF

Link to post
Share on other sites

I sent the above letter to Boxclever and today I recieved a reply (see attached file)

 

I just love the statement "This letter now replaces the original Default Notice"

 

Perhaps i should send them a tutorial on what constructs a Default Notice??!?!!?

 

 

And the morons have only given you '14 days' and No Date :D

 

You have to admire stupidity!

 

JOgs

Link to post
Share on other sites

  • 2 months later...

I have a TV, TV Stand and Video on rental from Boxclever. I fell behind with a couple of payments and Boxclever issued a Default Notice. The default notice that Boxclever sent was Invalid as it did not allow fourteen days to pay the arrears.

 

Boxclever have now sent the account to Credit Security Limited. I actualy think that I have been overpaying Boxclever and since the Hire Agreement is regulated I have CCA'd Credit Security Ltd.

 

I today telephone Boxclever and told them that I want to return the equipment. I was told that I can't because Credit Security Limited are dealing with the account and until i pay the arrears the equipment can't be returned and I will still have to pay the monthly rental.

 

I was also told by Boxclever that Credit Security Ltd have the right to actualy sell me the equipment and then collect the full amount

 

Not to sure as to my next move ............. any advice??

Link to post
Share on other sites

is it on hp or rental?

 

but eitherway its their's not yours anyhow!

stop paying and say come and get it else it goes in the bin!

 

i no longer want it.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

It is a Rental Agreement .... I have told them that If it is not collected in 7 days i will leave it in the Front Garden. They then said that i would be liable ..... what a nightmare!

Link to post
Share on other sites

  • 4 weeks later...

Still having problems with these clowns!!!!

 

1. Boxclever refuse to collect the equipment because Credit Security Ltd are administering the account.

 

2. Credit Security refuse to authorise collection because the account has arrears.

 

3. Monthly rental is still being charges until my arrears are paid off.

 

Can anyone offer any advice??

Link to post
Share on other sites

So you said that they have issued a faulty DN? How long is left to run on the agreement, and did you ever get a reply to your CCA request?

 

Have they ever sent you a letter stating that the full balance is now payable?

 

Complaints Procedure

 

Our aim is to get it right, first time, every time. If we make a mistake we will try to put it right promptly.

We will always confirm to you the receipt of your complaint within five working days and do our best to resolve the problem within four weeks.If we cannot we will let you know when an answer may be expected.

If we have not resolved the situation within eight weeks we will provide you with information about the Financial Ombudsman Service.

Please contact us at:

boxclever

Technology House,

Ampthill Road

Bedford

MK42 9QQ

Tel: 08705 546 563

Fax: 01234 265373

Email: [email protected]

Using our complaints procedure or referral to the Financial Ombudsman Service does not affect your legal rights.

 

I would get in touch with BBC Watchdog, aswell as TS via Consumer direct, and use the above complaints procedure.

Consumer Direct

 

BBC - Watchdog - - Got a story

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

The Hire agreement was for a minimum of 18 months. I have had the equipment for over 18 months.

 

Yes they have supplied a Credit Agreement and Terms & Conditions, although the Terms & Conditions are seperate and could relate to anything.

 

There is no Full Balance due, just rental arrears.

Link to post
Share on other sites

So you have gone the course of the agreement, and have you paid the outstanding two months you missed?

 

I can see where they're coming from, the minimum contract is for 18 months, you default on two months payments, so technically owe them two months rent, however if you have paid them the other two months rent you missed....whats their beef!:roll:

 

As long as you have paid the 18 months, I fail to see what their issue is, have you still a copy of the agreement? If so it will tell you what charges they will apply if you miss payments. Does it outline the fees incurred if payments are missed?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

  • 5 weeks later...

Yes I have fully paid the minimum 18 months ........

 

I have today received a letter from a company called TSR Recoveries whom I believe to be Boxclevers in house threat monkeys.

 

 

Dear drob

We act on behalf of boxclever who advise that you have defaulted on rented equipment. Therefore as per terms and conditions of the Hire Agreement we have no alternative but to charge you for the equipment and any rental charges

 

THE TOATAL AMOUNT OWING IS £786.56

 

Unless payment is received within TEN days of this letter Court proceedings may be started. You should note that if proceedings are commenced our clients will increase to include the court fees and costs.

Yours Faithfully

TSR Debt Recovery

I just don't know what to do.....any advise please.

Link to post
Share on other sites

Dear TSR,

 

Please send me a copy of your formal complaints procedure by return of post.

 

Drob.

 

Thats the only letter I would be sending to them.

 

As for box clever, have you entered a formal complaint to them? If not do so.

 

Aswell as giving these guys a ring Consumer Direct

 

They will pass the details of your complaint over to TS and the OFT if necessary.

 

http://www.checksure.biz/live/freesearch2_company.asp?ssn=4231108-4573583787097717201460992&companynumber=02086115

Edited by Bazooka Boo
  • Haha 1

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Dear TSR,

 

Please send me a copy of your formal complaints procedure by return of post.

 

Drob.

 

Thats the only letter I would be sending to them.

 

As for box clever, have you entered a formal complaint to them? If not do so.

 

Aswell as giving these guys a ring Consumer Direct

 

They will pass the details of your complaint over to TS and the OFT if necessary.

 

checkSURE - Free Search

 

 

I haven't entered into a formal complaint with Boxclever, do I ask for a copy of there complaints proceedure?

 

Also TSR have exactly the same address as Boxclever so I can only persume that TSR are Boxclever.

Link to post
Share on other sites

Yes ask Boxclever for their complaints procedure and exhaust it fully, or until you get the result your after.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Yes ask Boxclever for their complaints procedure and exhaust it fully, or until you get the result your after.

 

What happens if Boxclever ignore my request for their complants proceedure(They are good at the Ignoring thing) and go for a CCJ

 

 

Also Boxclever have their complaints proceedure on the website ...........

 

Complaints Procedure

 

Our aim is to get it right, first time, every time. If we make a mistake we will try to put it right promptly.

We will always confirm to you the receipt of your complaint within five working days and do our best to resolve the problem within four weeks.If we cannot we will let you know when an answer may be expected.

If we have not resolved the situation within eight weeks we will provide you with information about the Financial Ombudsman Service.

Please contact us at:

boxclever

Technology House,

Ampthill Road

Bedford

MK42 9QQ

Tel: 08705 546 563

Fax: 01234 265373

Email: [email protected]

Using our complaints procedure or referral to the Financial Ombudsman Service does not affect your legal rights.

 

Should i just go ahead and make an official complaint and quote their proceedures to them???

 

Thanks

Edited by drob
Link to post
Share on other sites

  • 3 weeks later...

**Update**

 

After reporting Boxclever to trading standards and inviting Boxclever to take me to court to recover the debt. Boxclever have now agreed to collect the rental equipment, cancel the agreement and clear any outstanding balance on the account and i even have this in writing.

Link to post
Share on other sites

WAHEY!!!!!!:D

 

Another one bites the dust! Well done Drob, being persistent and as stubborn as they are works wonders!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...