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Private Parking Towing Charges plus extra hassle

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On a saturday night i parked my car in leeds on a private road it was teaming it down with rain and it was really dark so i didnt really stop to have a good look at the sign i knew there was a sign there just not what was on it (my fault i know) any way 3 - 4 hours later maximum i come back and my car is gone. i ring the number and they say it has been towed away and it going to cost me £385!!!!!! to recover!:mad:

£100 for clamping, £240 for towing and £45 for storage even though it hadnt been 5 hours by this point

 

they told me to call back in the morning any way i had to go to a christening in the morning and called in the afternoon. they then said it was too late to release it and i would need to pay another £45!!:mad: :mad:

 

i explained why but they said it was tough so they next day i arranged to pay them but they said i needed to pay in cash and meet them at the train station, get in a random vehicle with an unknown man and drive to some where where my car is, with £430 in my back burner to hand over. being a 23 year old women i thought this was very unacceptable i talked to the OFT, CAB, SIA, a lawyer and the police and everyone of them said it was dodgy but the laywer said it was legal and so i had to do it and try and contest it all later.

 

i took my friend with me to pay and i told the company i was doing this and they guy who came brought a van with only 1 seat so we had to get a taxi at my cost!!!! when we got to where it was there was no office just a car park with a fence around it and this guy with his van. to me far too dodgy but i didnt have a choice in anything. i wasnt able to set up a payment plan or anything. i am a student

 

so here i am £430 less well off and want to challenge it!. the sign was on the other side of the road and there was double yellow lines so not even sure if it is private land

 

Help Help Help!!!! any advice welcome

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On a saturday night i parked my car in leeds on a private road it was teaming it down with rain and it was really dark so i didnt really stop to have a good look at the sign i knew there was a sign there just not what was on it (my fault i know) any way 3 - 4 hours later maximum i come back and my car is gone. i ring the number and they say it has been towed away and it going to cost me £385!!!!!! to recover!:mad:

£100 for clamping, £240 for towing and £45 for storage even though it hadnt been 5 hours by this point

...

 

Post pictures of where you car was parked - the signs around the land you aprked - entrance and so on with copies (personal details removed) of the receipt you have from these clampers when you paid.

 

Without this info the experts are not really going to be able to help.

 

i explained why but they said it was tough so they next day i arranged to pay them but they said i needed to pay in cash and meet them at the train station, get in a random vehicle with an unknown man and drive to some where where my car is, with £430 in my back burner to hand over. being a 23 year old women i thought this was very unacceptable i talked to the OFT, CAB, SIA, a lawyer and the police and everyone of them said it was dodgy but the laywer said it was legal and so i had to do it and try and contest it all later.

 

Some laywer.

 

Looks like your dealing with a slipperly snake and getting your money back from them might be awkward.

 

You also need to establish who the landowner is where you parked - check with the Land Registry.

 

Once you have those details you need to send some correspondnce to both the Clamper and Landower saying you request a refund or you will take action.

 

Assuming nothing is forthcoming you would then take legal action through the SMall Claims (Moneyclaim Online) against both the clamper (if you can track them down) and the Landowner.

 

Hassle but otherwise your not going to see your money again.

 

Blagton.

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thanks i am going to check with the land registery now! i have just started a letter to them explaining everything i think is wrong. i am so angry lol

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thanks i am going to check with the land registery now! i have just started a letter to them explaining everything i think is wrong. i am so angry lol

 

Well before you send your letter off I'd suggest you first provide information as requested to this forum.

 

Once you have been advised by some of the people on here (whose advice will be somewhat more accurate than the laywer you have spoken to) you can then mount your defence/claim.

 

Not sure when you intend to send this letter but a letter full of high emotion, whilst understanable isn't necessarly the best way forward.

 

Post pictures.

 

Blagton.

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Take photos of any signs, sooner rather than later, as they may decide to put up new signs.

 

Scan any relevant paperwork and post it up here.

 

You need to be sending a letter before action, stating your case on the basis of the lawfulness of the clamping, as opposed to just sending a letter showing your disagreement.

 

they then said it was too late to release it and i would need to pay another £45!!
That looks like extortion.

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there code of practice

Code of Practice

JD Parking Consultants Ltd strives to achieve the highest standard of service with the sector of parking enforcement.

A parking agreement (Working Contract) with the landowner and/or representative must be in place from the day of commencement of the agreement and before any clamping, removal or issuing of any penalty charge notices (PCNs) take place.

Vehicles may be clamped, relocated within the land/or removed if parked on land which they are not authorised to park, or are not parked in accordance with the conditions relating to use of the land. Signs giving notice of Vehicle Immobilisation or removal must be provided.

The authorised user shall not charge a clamp release fee in excess of £135.00 cash.

Vehicle displaying a valid Disabled Blue badge shall not be clamped or immobilised where a release fee is payable. However the authorised user might consider it reasonable to clamp or relocate vehicles within the site and/or then clamp them if they are displaying a valid disabled person’s badge and are parked without authorisation on private land. On no account will the vehicle be removed unless there are reasonable grounds to believe the badge is being used to obtain a lawful concession to which the driver or passenger is not entitled.

If the vehicle is immobilised, the authorised user shall through best endeavours strive to release the vehicle within a period of two and a half hours from the time when the owner/driver of the vehicle requests to be released.

For all vehicles clamped, removed or issued with a PCN there must be at least one sign clearly visible from the vehicles parked position.

If a vehicle has been immobilised by an authorised user, the authorised user will accept cash payment for release, a full receipt will be issued by the authorised user containing relevant details including that of the company, vehicle, location/date and authorised user.

The authorised user shall deal with all complaints or disputes leading from an immobilisation, removal and/or PCN within a period of 21 working days of receipt of the complaint. Please not a copy of the original receipt for release/payment must be submitted with a covering letter outlining any/all grounds for the complaint or dispute along with a self addressed envelope.

The authorised user shall take photographic evidence of every vehicle immobilised under the terms of the agreement to show that there was no permit on display, or to establish the reason for the vehicle being immobilised.

All site signage must be a minimum size of 10inches by 15inches.

All employees of the authorised user shall carry identification at all times – SIA licence.

If a new contract has been entered with the authorised user, the signage must be erected and in pace for a period of five working days prior to any enforcement taking place.

All car park warning/enforcement signs must have the conditions of parking clearly stated so not to confuse the motorist.

The authorised user must keep a record of the enforcement incident, including the date, vehicle details, employee responsible for applying the method of enforcement and location.

The authorised user must keep in force employee and public liability insurance to a minimum of £5 million.

this is a draft of a letter i thought i would start with

Dear whom it may concern

Recently in the early hours of Sunday the 29th November 2009, my vehicle was towed away by you from where I was parked on double yellow lines on Riverside Court in Leeds. I accept that I was in breach where I parked the vehicle on double yellow lines; however I wish to bring to your attention that there was no sign visible from my vehicle defining this was a private car park that towed vehicles away, see attached photo where I parked. Only after walking round the poorly lit area and inclement weather on the opposite side of the road I only noticed your sign in a dark area. As this was not clearly posted I find this to be rather unfair and a breach as signs have to clearly visible.

My other concern is why my vehicle could not have been dealt with by a fixed penalty notice or even just clamped. It seems to me an out of proportion way of dealing with what i did wrong. In some recent research i have done i found that guidelines are in place for what you should and shouldn’t do being a reasonable company. In this it says that the maximum fee for removal of a vehicle should be £250 including VAT. £385 is very much over that.

In the information i have found it also states that a car should only be towed if, (stated from the CAB [/font]www.adviceguide.org.uk)

It may be necessary to tow away a vehicle parked on private land if it is[/font]

Dangerously parked, which i don’t think i was as i was parked sensibly for that road[/font]

Causing an obstruction, there was ample room for any pedestrians or vehicles to get by on the road or pavement[/font]

blocking an emergency exit, i was not parked in front of any door way or emergency exits[/font]

This leads me to believe that, even if these are just guidelines you have gone against them in all circumstances.

I was told to call back in the morning to sort this issue out; because i was attending a christening i was unable to do so and so called in the afternoon. You then told me i was too late and would be charged another £45 to keep it another day even though you hadn’t even had my car 24 hours by this point which i deem to be unacceptable.

I also asked about payment as i am a 23 year old student with limited funds and do not have the money at this time of the year to pay for this. I suggested a payment plan or a direct debit or anything like that and i was rejected and told that i had to pay it all at once or the cost of the storage of the car would rise by £45 per day. I find it very hard to take you as a ligitemate and fair company when you are not even able to offer a payment plan for people who are of low income.

The next day i planned to meet with Glen or Gavin at about 12.30 or 1.30 and on that same phone call i was told i had to pay be cash. By this time it was about 3 hours before i had to be in leeds and i was only able to draw out £350 form a cash machine and didn’t have time to go to a bank to draw it out. When i expressed my concern i was met with, ‘can you not borrow the money off someone else’ which i think is very ..... i was also told on this phone call that i would meet someone at the train station and go with them in a vehicle to where my car was and then give them the money and retrieve my car. I find this a very unacceptable way of dealing with this as i am a young woman carrying around £430 in my bag getting into an unknown vehicle with an unknown man going to an unknown place to get my car when it was dark. I am deeply concerned if these are your way of dealing with things and intend to fight for this to be changed. Also when i asked where my car was i was not allowed to be told and when you have my property i have a right as an owner to know where that is.

I told them i would be taking a friend with me to pick the car up and when a van came, i was told there was only space for 1 person and if i wanted us to both go we would have to get a taxi and my financial detriment. Adding to my frustration when the company knew there was going to be two of us. This should have been arranged with that in mind and a car instead of a van should have been brought. I was taken to some random back street with a car park with a fence around it and there was no office which i found very intimidating dealing with some random muscle man out of a back of a van. I was then asking questions regarding the taking of the vehicle and for pictures and was told nothing but to write to this address for those sorts of queries to be answered.

Every step along this way i have found underhand and intimidating with no scope for negotiation, i see this as a bullying way of dealing with this matter. I would like to know the name of the person who clamped by car and the name of the person who towed my car, with their identification numbers. I would also like pictures of the car and the times when the car was noticed, clamped and towed. I would also like to know if you are registered with the British Parking association and if not who you are registered with and your identification numbers for that. Also i would like a copy of the written agreement with the land owner authorising the operator to carry out these activities on that land using government approved equipment at all times.

It also states that payments must be accepted by any reasonable manner. It also states that a vehicle should not be removed unless there are very special circumstances... but instead should be clamped or repositioned.

Other things stated that you have gone against

- When a vehicle is clamped and removed, a driver who contacts the parking operator within 3 hours should not be charged both a release fee and a recovery fee.

- Vehicles who have had a clamp removed within the last 30mins should not be removed

- The recommended maximum fee for the removal and return of a private car is £250 including VAT, and recommended daily storage charge at £35.

I feel i was only away from my car from 1130 to 3am and this seems to all be very excessive. The way this situation has been delt with and the way in which i have had to pay is unacceptable.

I also have prescribed medicine in the car which I need back urgently, can this be arranged to be posted to my property, or do I have to get public transport to collect the vehicle.

I also believe that this is a breach of Human Rights

Regards

Laura Rivest

Things also to consider…

i have been on land registery but it seems i have to pay! to get an answer on who owns it

the address is 9 Riverside Court, Leeds, LS1 7BU

on the citizens advice bureau website for advicers it states loads of restrictions on what they can do but its only guideline!

Edited by vesty

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sorry its in gibberish

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Try this instead:

 

Code of Practice

JD Parking Consultants Ltd strives to achieve the highest standard of service with the sector of parking enforcement.

A parking agreement (Working Contract) with the landowner and/or representative must be in place from the day of commencement of the agreement and before any clamping, removal or issuing of any penalty charge notices (PCNs) take place.

Vehicles may be clamped, relocated within the land/or removed if parked on land which they are not authorised to park, or are not parked in accordance with the conditions relating to use of the land. Signs giving notice of Vehicle Immobilisation or removal must be provided.

The authorised user shall not charge a clamp release fee in excess of £135.00 cash.

Vehicle displaying a valid Disabled Blue badge shall not be clamped or immobilised where a release fee is payable. However the authorised user might consider it reasonable to clamp or relocate vehicles within the site and/or then clamp them if they are displaying a valid disabled person’s badge and are parked without authorisation on private land. On no account will the vehicle be removed unless there are reasonable grounds to believe the badge is being used to obtain a lawful concession to which the driver or passenger is not entitled.

If the vehicle is immobilised, the authorised user shall through best endeavours strive to release the vehicle within a period of two and a half hours from the time when the owner/driver of the vehicle requests to be released.

For all vehicles clamped, removed or issued with a PCN there must be at least one sign clearly visible from the vehicles parked position.

If a vehicle has been immobilised by an authorised user, the authorised user will accept cash payment for release, a full receipt will be issued by the authorised user containing relevant details including that of the company, vehicle, location/date and authorised user.

The authorised user shall deal with all complaints or disputes leading from an immobilisation, removal and/or PCN within a period of 21 working days of receipt of the complaint. Please not a copy of the original receipt for release/payment must be submitted with a covering letter outlining any/all grounds for the complaint or dispute along with a self addressed envelope.

The authorised user shall take photographic evidence of every vehicle immobilised under the terms of the agreement to show that there was no permit on display, or to establish the reason for the vehicle being immobilised.

All site signage must be a minimum size of 10inches by 15inches.

All employees of the authorised user shall carry identification at all times – SIA licence.

If a new contract has been entered with the authorised user, the signage must be erected and in pace for a period of five working days prior to any enforcement taking place.

All car park warning/enforcement signs must have the conditions of parking clearly stated so not to confuse the motorist.

The authorised user must keep a record of the enforcement incident, including the date, vehicle details, employee responsible for applying the method of enforcement and location.

The authorised user must keep in force employee and public liability insurance to a minimum of £5 million.

 

this is a draft of a letter i thought i would start with

Dear whom it may concern

 

Recently in the early hours of Sunday the 29th November 2009, my vehicle was towed away by you from where I was parked on double yellow lines on Riverside Court in Leeds. I accept that I was in breach where I parked the vehicle on double yellow lines; however I wish to bring to your attention that there was no sign visible from my vehicle defining this was a private car park that towed vehicles away, see attached photo where I parked. Only after walking round the poorly lit area and inclement weather on the opposite side of the road I only noticed your sign in a dark area. As this was not clearly posted I find this to be rather unfair and a breach as signs have to clearly visible.

 

My other concern is why my vehicle could not have been dealt with by a fixed penalty notice or even just clamped. It seems to me an out of proportion way of dealing with what i did wrong. In some recent research i have done i found that guidelines are in place for what you should and shouldn’t do being a reasonable company. In this it says that the maximum fee for removal of a vehicle should be £250 including VAT. £385 is very much over that.

 

In the information i have found it also states that a car should only be towed if, (stated from the CAB Adviceguide from Citizens Advice)

It may be necessary to tow away a vehicle parked on private land if it is

Dangerously parked, which i don’t think i was as i was parked sensibly for that road

Causing an obstruction, there was ample room for any pedestrians or vehicles to get by on the road or pavement

blocking an emergency exit, i was not parked in front of any door way or emergency exits

 

 

This leads me to believe that, even if these are just guidelines you have gone against them in all circumstances.

 

I was told to call back in the morning to sort this issue out; because i was attending a christening i was unable to do so and so called in the afternoon. You then told me i was too late and would be charged another £45 to keep it another day even though you hadn’t even had my car 24 hours by this point which i deem to be unacceptable.

 

I also asked about payment as i am a 23 year old student with limited funds and do not have the money at this time of the year to pay for this. I suggested a payment plan or a direct debit or anything like that and i was rejected and told that i had to pay it all at once or the cost of the storage of the car would rise by £45 per day. I find it very hard to take you as a ligitemate and fair company when you are not even able to offer a payment plan for people who are of low income.

 

The next day i planned to meet with Glen or Gavin at about 12.30 or 1.30 and on that same phone call i was told i had to pay be cash. By this time it was about 3 hours before i had to be in leeds and i was only able to draw out £350 form a cash machine and didn’t have time to go to a bank to draw it out. When i expressed my concern i was met with, ‘can you not borrow the money off someone else’ which i think is very ..... i was also told on this phone call that i would meet someone at the train station and go with them in a vehicle to where my car was and then give them the money and retrieve my car. I find this a very unacceptable way of dealing with this as i am a young woman carrying around £430 in my bag getting into an unknown vehicle with an unknown man going to an unknown place to get my car when it was dark. I am deeply concerned if these are your way of dealing with things and intend to fight for this to be changed. Also when i asked where my car was i was not allowed to be told and when you have my property i have a right as an owner to know where that is.

 

 

I told them i would be taking a friend with me to pick the car up and when a van came, i was told there was only space for 1 person and if i wanted us to both go we would have to get a taxi and my financial detriment. Adding to my frustration when the company knew there was going to be two of us. This should have been arranged with that in mind and a car instead of a van should have been brought. I was taken to some random back street with a car park with a fence around it and there was no office which i found very intimidating dealing with some random muscle man out of a back of a van. I was then asking questions regarding the taking of the vehicle and for pictures and was told nothing but to write to this address for those sorts of queries to be answered.

 

Every step along this way i have found underhand and intimidating with no scope for negotiation, i see this as a bullying way of dealing with this matter. I would like to know the name of the person who clamped by car and the name of the person who towed my car, with their identification numbers. I would also like pictures of the car and the times when the car was noticed, clamped and towed. I would also like to know if you are registered with the British Parking association and if not who you are registered with and your identification numbers for that. Also i would like a copy of the written agreement with the land owner authorising the operator to carry out these activities on that land using government approved equipment at all times.

 

It also states that payments must be accepted by any reasonable manner. It also states that a vehicle should not be removed unless there are very special circumstances... but instead should be clamped or repositioned.

 

Other things stated that you have gone against

- When a vehicle is clamped and removed, a driver who contacts the parking operator within 3 hours should not be charged both a release fee and a recovery fee.

- Vehicles who have had a clamp removed within the last 30mins should not be removed

- The recommended maximum fee for the removal and return of a private car is £250 including VAT, and recommended daily storage charge at £35.

 

I feel i was only away from my car from 1130 to 3am and this seems to all be very excessive. The way this situation has been delt with and the way in which i have had to pay is unacceptable.

 

I also have prescribed medicine in the car which I need back urgently, can this be arranged to be posted to my property, or do I have to get public transport to collect the vehicle.

 

I also believe that this is a breach of Human Rights

 

 

 

 

Regards

 

 

 

###REMOVED ACTUAL NAME###

 

Things also to consider…

 

i have been on land registery but it seems i have to pay! to get an answer on who owns it

 

the address is 9 Riverside Court, Leeds, LS1 7BU

 

on the citizens advice bureau website for advicers it states loads of restrictions on what they can do but its only guideline!

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I'm not sure where you're getting your information from, but it doesn't strike me as accurate or correct. CAB are well meaning, but often entirely wrong.

 

You also make the mistake of appealing to clampers at all. You should be writing a letter before action, based on solid understanding of the lawfulness of their actions.

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well if u know what they are let me know i have no idea what is best here! and what is the lawfulness of there actions as when i have spoken to people there isant basically a law for them only guidelines which i have laid out?

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Have a read of the clamping guide.

 

It references the case law and legislation that covers clamping.

 

You also need to post photos of the signage, and scans of any paperwork, so that we can assess whether or not the original clamping / towing was lawful. Specifically, could your consent to be clamped / towed be implied.

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well if u know what they are let me know i have no idea what is best here! and what is the lawfulness of there actions as when i have spoken to people there isant basically a law for them only guidelines which i have laid out?

 

Any letter needs to be based on fact - and stating what you will do if they do not comply with their request. You are not appealing to their better nature based on your own circumstances.

 

These clampers want your money - in fact it seems they have quite a bit of yours already so will not give it back to you just because you have asked for it.

 

It will be laughed at I'm afraid :mad:

 

Take pictures as soon as you can - report back and you will get help.

 

Oh, don't bother asking the CAB for information.

 

Blagton

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i have read the clamping guide but it doesnt tell me too much about towing and charges

 

i have got pictures of the sign but it was on the other side of the road but it was visable from my car just, because of the weather and darkness but it states in there policies that as long as it is visable from the car it is ok

 

i have pictures of the sign and of the 1 slip of paper work they have given me but thats it?!

 

how do i put the pictures on here?

 

also i need to send that letter tomorrow or i wont be able to appeal but i really dont know where to start with it i tried to read that letter before action but it is taking me to something i need to buy?!

 

HELP

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and what can i do if they dont comply with my request - plus my car is now scratched and it is making wierd noises from the left hand side wheel? everytime i eccelerate it sounds well bad

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good luck friend, sounds dodgy but try and do what the advice says and you will get more help. Makes me angry reading it.

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i have read the clamping guide but it doesnt tell me too much about towing and charges

Vehicle immobisation under the PSI Act includes towing so it is relevant. The same principles apply.

 

i have got pictures of the sign but it was on the other side of the road but it was visable from my car just, because of the weather and darkness but it states in there policies that as long as it is visable from the car it is ok

What it states in their policy is irrelevant. Have a read of the Vine case. Its a mixture of objective and subjective judgement. In this case your argument will rest on that the signs could normally have been seen but because of the inclement weather and the darkness you didn't see them. A judge will then decide what is likely using the balance of probabilities.

 

also i need to send that letter tomorrow or i wont be able to appeal but i really dont know where to start with it i tried to read that letter before action but it is taking me to something i need to buy?!

 

HELP

You don't have to send them an appeal and you don't have to conform to their time limits. You send them a letter before action. If they don't refund then you sue them and the landowner in the county court.

 

Your LBA should state the facts. That you didn't see the signage and therefore you did not consent to being clamped or towed.

 

If you want to draft something then post up on here.


-------------------------------------------------------------------------------------------------------------------------------------

This does not constitute legal advice and is not represented as a substitute for legal advice from an appropriately qualified person or firm.

--------------------------------------------------------------------------------------------------------------------------------------

 

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i have read the clamping guide but it doesnt tell me too much about towing and charges
In this respect, immobilisation, clamping and towing, should all be treated in the same manner.

 

Specifically, can it be implied that you consented to being towed, and was the towing carried out in a lawful manner.

 

i have got pictures of the sign but it was on the other side of the road but it was visable from my car just, because of the weather and darkness but it states in there policies that as long as it is visable from the car it is ok
Who's policies? Signage needs to be understandable and visible (per Anker).

 

i have pictures of the sign and of the 1 slip of paper work they have given me but thats it?!
It will do for a start.

 

how do i put the pictures on here?
There are sticky posts that can be helpful - They point to online (and free) image hosts, where you upload your photos.

 

also i need to send that letter tomorrow or i wont be able to appeal but i really dont know where to start with it i tried to read that letter before action but it is taking me to something i need to buy?!
You have 6 years to take action. Their "appeals" process is arbitrary and, for you, pointless. Although it wouldn't harm you to try it (other than potentially wasting your time), as it does not preclude you from taking action in court.

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and what can i do if they dont comply with my request - plus my car is now scratched and it is making wierd noises from the left hand side wheel? everytime i eccelerate it sounds well bad
Have it seen to by a garage. Any damage would be added to your claim against the clamper and the land owner / occupier.

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Exactly the same thing happened to me Saturday just gone, 15th May in the same location at Riverside Court, Leeds. I must admit i did see a sign when i left my car but because i was talking to friends i didn't take notice of it (silly I know).

 

I parked up at 23:45 and returned back to my car at 3:30 to find it had been removed, i called the number on the sign, to which the guy told me to call back at 8:30am, much to my disappointment as i live in Liverpool & had to pay £90 home in a taxi.

 

The following day i traveled back up there after many discussions with there office staff. In total i had to pay £385 for them to release my car, £100 clamping fee, £240 tow charge and £45 storage charge. Plus the taxi fare, it cost me a total of £475

 

Although i know i was in the wrong would it be possible for me to appeal on the grounds of extortionate prices?

My uncle knows a car removal guy in central London, he asked him about the price and he said it is unbelievably high. The maximum price he said he's charged is £300 and this is for central London.

If anyone could offer me any advice I'd be ever so grateful.

 

Regards

 

Wayne

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£100 clamping fee ? plus a clamp removal charge ? definitely been screwed. read up on issuing the small claims action against the clamper and the landowner/occupier. issue 'jointly and severally'. start your own thread for it.

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Remember Dr.Erskine Fenty? Here's another case using the same law. The interference to goods act 1977.

Victory after clamp firm’s £325 apology

 

By Jonny Fordham

July 31, 2008

 

A clamping victim has won £325 back after threatening legal action against the firm who towed away his motor.

Malcolm Marshall from Sonning was delighted to receive a cheque and an apology from Premier Parking Services (PPS) after being clamped in the car park outside McDonald’s and Lidl on Oxford Road on January 15.

The 59-year-old admitted he was in the wrong after leaving his car for two-and-a-half hours as he visited his pension advisor.

But he disagreed he should be left £90 out of pocket from going to Swindon by taxi to get back his 16-year-old Vauxhall Carlton.

Mr Marshall was fined a whopping £392 after his ordeal, but was reimbursed the £200 towing fee plus VAT as well as his £90 taxi fare after he drafted the letter having read of the success of Dr Erskine Fenty against the clampers in the Evening Post on Thursday, July 17.

The retired businessman said: “After reading the article I drafted a strongly-worded letter to PPS as I thought I had a case.

“Within a few days I received a call from a lady who apologised and said my case should have been dealt with and resolved back in February.

“I made the point they shouldn’t have taken my car to Swindon which she apologised about and offered me a refund of the £200 towing fee plus the VAT and the £90 I spent on a taxi.”

Mr Marshall has since vowed never to drive into Reading again and has warned other motorists to be vigilant of clampers operating in the town.

He added: “I just want other people to know if you do stand up to these people then there is a chance you will get something back.

“The woman said my car shouldn’t have been taken to Swindon and that in fact it should have been taken to my house.

“People also need to watch out for the wording on the signs – and I think there are one or two grey areas with those also – as they changed the signs days after I got caught out.

“I don’t drive into Reading anymore – it’s not worth it.

“However I will say that I am very happy with the outcome and I would like to thank PPS for their understanding.”

A spokesman from PPS said that they were very pleased to reimburse Mr Marshall and resolve the matter.

He added: “The refund was given by a mutual agreement between PPS and Mr Marshall and not because PPS was in breach of operations at any level.”

Once a car has been removed from private land and the tow truck enters a public road, the clamping company no longer has any legal right over that vehicle, and it must be set down on the public road.

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Free home delivery and if its a clamp that can be removed without damage....

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on a saturday night i parked my car in leeds on a private road it was teaming it down with rain and it was really dark so i didnt really stop to have a good look at the sign i knew there was a sign there just not what was on it (my fault i know) any way 3 - 4 hours later maximum i come back and my car is gone. I ring the number and they say it has been towed away and it going to cost me £385!!!!!! To recover!:mad:

£100 for clamping, £240 for towing and £45 for storage even though it hadnt been 5 hours by this point

 

they told me to call back in the morning any way i had to go to a christening in the morning and called in the afternoon. They then said it was too late to release it and i would need to pay another £45!!:mad: :mad:

 

I explained why but they said it was tough so they next day i arranged to pay them but they said i needed to pay in cash and meet them at the train station, get in a random vehicle with an unknown man and drive to some where where my car is, with £430 in my back burner to hand over. Being a 23 year old women i thought this was very unacceptable i talked to the oft, cab, sia, a lawyer and the police and everyone of them said it was dodgy but the laywer said it was legal and so i had to do it and try and contest it all later.

 

I took my friend with me to pay and i told the company i was doing this and they guy who came brought a van with only 1 seat so we had to get a taxi at my cost!!!! When we got to where it was there was no office just a car park with a fence around it and this guy with his van. To me far too dodgy but i didnt have a choice in anything. I wasnt able to set up a payment plan or anything. I am a student

 

so here i am £430 less well off and want to challenge it!. The sign was on the other side of the road and there was double yellow lines so not even sure if it is private land

 

help help help!!!! Any advice welcome

 

 

i am in the same situtation please help!!! X

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Exactly the same thing happened to me

 

do you remember where you went to get your car?

 

i appreciate any help

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exactly the same thing happened to me last sat/ sun morning 28/11/10, they still have my car but i have a very good solicitor who is making case and taking them to the court, what was the outcome of your claim?

do you remember where you went to get your car?

 

appreciate any help

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