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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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cap1 debt & debitas, an agent coming to my house??!! help!!


missHelpmeplease
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hi there

 

 

we sent a letter to capital one two weeks ago after we got into financial diffuculty after

my husband got made edundant in feb this year and have not been able to make payments and hence getting charged ect ect..

 

 

i sent off a financial statement to capital one offering them £8 a month

 

 

the next thing we get is a letter from debitas stating we need to call them so

 

 

my husband phoned they were very rude and stated that if he paid the full amount they would knock 20% off the bill,

however we obviously cannot pay this.

 

 

.. he told them we sent a financial statement and they said debitas would be dealing with us now, s

o my husband said, well i can pay a token payment of £5 until you get my financial statement ,

they refused and said he would have to pay at least £27 also which we cannot afford...

 

 

we said we would sent the statement/letter and go from there when they get it, (this all happened last friday)

 

 

the postman arrives today with a lovelly letter from debitas stating thet as they have not heard from us since they sent the letter out

we have to pay in full or ring up and set up an arrangement ...

 

AS YOU HAVE NOT RESPONDED TO OUR PREVIOUS LETTER, ONE OF OUR AGENTS WILL BE CALLING

AT YOUR HOME IN THE NEXT SEVEN DAYS TO DISCUSS YOUR DEBT...

AARRGGG

 

 

we did ring and say we were sending statement,

 

 

im now really scared that someone is goin g to turn up on doorstep

and take our stuff are they baliffs??

 

 

what should we do now.....

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The other thing to remember is that the idiot on the phone is a commission based sales agent - it's their job to try and get you to pay more. SO, dont waste your breath speaking on the phone again.

 

Perhaps you should consider sending them a cca request to check the have the paperwork to hassle you at all

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It is still a common place myth that Debt Collection Agencies (DCA) like to exploit, they know that most people are unaware of their legal rights and they like to exploit this, there are guidelines laid down by the Office Of Fair Trading which say that these companies are not allowed to exploit the debtors lack of knowledge, but still they continue to do so.

 

To give you the correct knowledge surrounding 'Bailiffs';

 

The DCA has to fail at getting any money from you before they can escalate the matter further, they will then issue a court summons where you should go to court to defend yourself, and where you are 'legally obliged' to show the 'Judge' your Income & Expenditure.

 

From this the 'Judge' will determine what you must pay the DCA each month, this would be known as a CCJ.

 

If you fail to meet the payments under the CCJ, then the DCA can take you back to court, where you will have to explain to the Judge why you failed to comply with the Judgement. Then, and only then, can the Judge order 'County Court Bailiffs' to go into your home to remove goods.

 

Debt Collection Agencies are not Bailiffs, they do not have any Legal training, they are not allowed into your property, unless you invite them in, and they have no more legal right to take money from you than I do.

 

You are at no liberty to show them your Income & Expenditure, there is absolutely no need for them to see this, it is you in control of your I&E not them, you tell them how much you will pay each month, if they don't like it, then that is tough, you can't help how greedy they are.

 

Print off the template from the link below, and follow the advice it gives;

Give them the template letter linked below through the letterbox or chained door.

 

http://www.consumerforums.com/resour...ep-visit-.html

 

Tell them to leave as you have nothing to discuss and all communication must be in writing.

 

Tell them you will call the police if they don't leave immediately.

 

Remain calm and polite at all times.

 

Walk away from the door so the visitor cannot try and talk to you.

 

If they don't leave, call the police to report that you are being harassed and the visitor refuses to leave.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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A CCA is a request for the Consumer Credit Agreement for your account.

If they do not have one or it does not conform to the regulations set out in the CONSUMER CREDIT ACT then Debitas can not ,Legaly , enforce you to pay them.

Debt collection agencies are not Bailifs they can not enter your home or remove anything, they have no more legal authority to do anything than you or i. If you do not want them on your property then you tell them to leave, if they refuse to leave then you can call the police.

What i have done when i have been in the same situation as you is, Firstly send them a request for the agreement, if the agreement is above board then i send them a regular payment that i can afford, i do not send payments that i can not keep up with, i then TELL them how much i am sending them and if they dont like it then tough.I then keep up with my "AFFORDABLE "payments untill the debt is paid off, no matter how many begging letters they send me.

hello all:-)

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whats a cca??? so whats the best way forward... send them a financial statement??

 

A CCA is the Consumer Credit Agreement, the document that you initially sign to get the credit.

 

There is no requirement for them to have a financial statement from you, you tell them how much you can afford to pay.

When did you take this out? Is the amount above £750? Do you own your own home?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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great il get all that done today,

 

 

so apart from that shlould i just send a letter saying i will pay £8 a month and ask for paying in slips and leave it at that??

 

also a completely different debt but,

 

 

i got a letter from Buchanon Clark and Wells a few months ago for an old 02 bill

 

 

they have been ok,

 

 

howvever they did call me at work one day and straight away i ststed that if they called again i would contact the appropriate ppl and so on (i have read that on here before ;) )

 

 

i sent them a statement and offered them £5 a month , i have also got a letter off them today,...

 

i write with regard to the recent communications concerning the above account

and can confirm that the account has been closed at this office

and returned to our clients any further correspondence should be directed to our clients....

 

what does this mean???

 

 

is this good news or bad news???

 

 

xxxxxx

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It just means that Buchanan Clark and Wells are no longer dealing with the old O2 account.

In a few months time you will probably get a letter from another DCA begging you for your hard earned money.

hello all:-)

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apart from that shlould i just send a letter saying i will pay £8 a month and ask for paying in slips and leave it at that??

 

You can do yes, however could you set up a Standing Order instead?

And don't forget any letters you send to DCA's need to be sent via recorded delivery, so they can't say they never received your correspondence.

 

When you say an 'old' O2 phone bill, how old exactly?

The fact that BCW has handed it back to their 'client' simply means that they are bored with it now and will pass it to someone else to wring it dry.

Did you actually owe any money to O2?

 

Have you rang them to find out?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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yeah i owe them about £70 i think, from about 2004 i thought i had paid it but obviously i heard nothing until a few weeks ago to be told i still owed apparently they traced me?? anyway on a lighter i note i was warned that that account would seriously harm my credit file hahahahahahaha its already been attaked a few times its bound to be dead now???????oh well what a shame... xxx

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Hi missHmp:)

 

Firstly - don't panic, the likelihood of them actually getting off their ar**s and coming round is minute. It's so much easier to just panic people into phoning them by sending these threats. Once you phone you are now open to being bullied (and they will tell you all sorts of lies to do this) into paying them what they want.

 

Secondly - it sounds like you've not had any information about this from Cap1, so don't deal with Debitas until you have written to them Cap1 to find out what the hell they're playing at. You can send something to Debitas which simply states you are confirming things with Cap1 and when they have answered you will contact them again.

 

With the doorstep caller letter, print a copy out to keep by the door so that if hell freezes over and anyone does turn up, you can simply hand it to them and shut the door in their face. I did this about 18 months ago when we had the first letter threatening this. It's still sat by the front door, and I'm ashamed to say it's a bit dusty now:oops:

 

What you must always remember is THEY HAVE NO POWER!! This is especially true as they have likely just been given the debt to manage rather than bought it.

 

The worst - absolute worst - thing that they could do is take you to court where a judge would order you to pay what you can, not what they want you to pay. It would only be after this that anything else they threatened might happen, and this would only be if you didn't pay as required, which of course wouldn't happen as it will have been set at a level you can afford.

 

The thing is, if Debitas are now involved but you haven't heard anything from Cap1, then the overriding likelihood is that they are simply managing the account for cap1. Unless Cap1 have (correctly) defaulted you and terminated the account they can not sell it (not that that'd stop them:rolleyes:) This means Debitas have exactly diddly squat in the way of enforcing powers as it's Cap1 who would have to take things further, in which case the above paragraph stands true. At the moment though all debitas can do is threaten and cross their fingers that it'll work.

 

Have you contacted Capital One to confirm Debitas' involvement? If not, do this by Recorded delivery post, not by phone. In it, make sure you ask why they passed on the account a) without telling you they would and b)without responding to your previous letter requesting help. This is terrible treatment by them and occasionally (very occasionally) you can get a decent result by telling them just how bad they've been, it just needs to land on the right person's desk.

 

Look at it this way; if you don't have the money to pay them what they want, then they can't have what they want. They can throw their toys out of the pram all they like, but they're still bu**ered if they want more. I would really write to Cap1 again, make the offer again, but add in that if they don't agree you will have no option but to reduce payments to what you have offered, which shows good will on your part and blinding ignorance on theirs. Also make sure you ask for all contact to be in writing - something along the lines of 'In order to ensure that all details are understood and nothing is misheard or misunderstood I require everything to be in writing. I will not discuss this or any other financial matter over the phone, but I will keep the lines of communication open by letter'.

 

Do not phone them. Ever. If they phone (and you are up to it) then when they ask to speak to hubby or you, just say 'can I take your name please', which they tend to answer straight away. Once they've done that, just tell them that you do not talk about financial matters over the phone, and put everything in writing. If they don't immediately say goodbye, tell them (politely) you are going to hang up. Then actually hang up:) Do not go through security, do not get sucked into a conversation. If you can record your calls in any way then do.

 

If you are not comfortable talking to them then simply get a notebook and everytime they call note down; the number they call from or whether it's witheld, the time, the date, any message, and whether it's silent or otherwise. If you can talk to them just to find out their name then add their name to the list too.

Time flies like an arrow...

Fruit flies like a banana.

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i was warned that that account would seriously harm my credit file

 

Yeah, makes you laugh really, like my credit file is of any concern. It doesn't effect my health, the way I walk or talk, it is of no concern to me, it is only of a concern to you and your sad little company that likes to intimidate people:p

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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wow thanks so much... looks like ive got a long day ahead of me writing letters... thanks everyone it always overwhelms me when i post on here as everyone is so nice and helpfull, well thanks soo much , i will of course keep you all updated and im sure il have somemore letters coming soon after i sent out the last batch of incomings/outgoing statements, so speak soon and thanks again xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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