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Martel

Welcome Secured Loan Mess!

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Extortionate Credit Bargin

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I was stupid and desperate. I'm sure most Welcome clients are universally the latter.

 

No signed paperwork on the previous loan, only 'Prior Information Fixed-Sum Agreement regulated by the CCA 1974'. it seems to be an application and agreement, 4 pages long and unsigned.

 

Will be back in about an hour. Mx

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Not sure if it's worth mentioning that nothing was ever signed in Welcome's offices. They came to my property - with docs that were totally rigged for me to sign up for all their insurance. I declined and the paperwork was then sent through the post.

 

Another thing - on my CRAs, it's referred to as a 'joint account'.

 

MX

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Am wondering what my next move should be. Wait for Welcome to issue a court claim? Respond to their letter (help!)? I'm not sure negotiating with them is a good idea. Enter the Witness Protection Scheme???

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Afternoon

 

This Is All Part Of The Welcome Game

 

Playing With Your Mind

 

That Letter Was Rollocks

 

I Have A Few , Shall We Say Professionals Looking At It As We Speak

 

Give It A Few Days

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Love that word 'rollocks'.

 

Thank you, Post. You're amazing.

 

Mx

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Just checking in to see what I should or should not doing.

 

If responding to Welcome's letter helps to head off/delay a Court claim, I'd be interested as I am up to my neck in claims at the moment!!

 

MX

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Any feedback? Really want to avoid a Court Claim! thanks! MX

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EEk! What to do? Respond or not to the long Welcome love letter I rec'd?

 

As I've mentioned before, I really don't need another Court Claim to add to my growing collection....

 

Mx

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REc'd a letter today from UK Default Recovery, demanding payment of the loan, which, according to their calculations, is now £8,000 over the original amount borrowed.

 

Eeek? What to do????

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I've written to UK Default Recovery, basically saying the account is in dispute w/Welcome and has been since (date), so they're in breach of the DPA and to return the matter to Welcome. Letter went out last week, Recorded Delivery.

 

I'd also like to send out the letter below tomorrow, unless anyone has any comments?

 

What I HAVEN'T done is respond to the 4 page letter from Welcome in response to the letter Post composed for me in post 58 and 59.

 

Am also debating whether or not to put in a CCA request for the first Welcome loan, unsecured for £4,500, which was absorbed into the secured one?

 

Dear MR Head of Compliance

 

I have yet to receive a comprehensive and complete reply to my Subject Access Request, sent by Recorded Delivery on (date).

 

Among the legally required documents that remain are outstanding are a valid Default Notice, a properly executed Legal Charge and the exact date the funds were allegedly issued. I require a definition and analysis of Welcome’s £235 ‘Acceptance Fee’. If Welcome has assigned the account to UK Default Recovery, I require a Notice and Deed of Assignment

 

In a previous letter to (Compliance officer) dated (date) and sent Recorded Delivery, I asked for an explanation and correction of Welcome data on my credit reference files. The amount is incorrect and the number of payments is also incorrect. The transaction is erroneously referenced as a ‘mortgage’ and wrongly described as a ‘joint account’. In all your literature, it is defined as a ‘Secured Loan’. I have yet to receive confirmation that Welcome has corrected this misinformation, even though this is a deliberate misrepresentation of facts and a clear breach of the Data Protection Act. If the account has been assigned to UK Default and Recovery, this is also a breach of the Data Protection Act as the account is lawfully in dispute and my data cannot be shared.

 

I also require absolute clarity on the amount of the account. The following is a list of the amounts that have been randomly stated:

UK Default Recovery - £33,845.56

Lewis – (date) 33,840.56

Lewis - (date) 34,392.16

Howard Cohen 34,219.56 (33,839.56 plus £410 legal fees)

3 Welcome documents, all dated the same date (after the above three dates) :

27,697.44

26,750.08

26,956.12

Welcome total amount of credit:

25,148.18

Welcome total charge for credit:

52,888.08

Welcome interest charge:

52,623.02

 

On (date), I sent a CCA request and enclosed £1 as a processing fee. It was incorrectly credited on the ‘Secured Loan Statement’ on (date). Please confirm that this has been amended. The £1 was NOT a payment on the account, It is a PROCESSING FEE and it is unlawful to use it as a payment on the account in dispute.

 

I look forward to your response.

 

 

 

 

MXX

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Hi Martel,

 

As per pm.. I have made that amendment for you. You can now post it up again. :)


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Thanks citizen B!!! sorry to trouble you! MX

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Afternoon

 

This Is All Part Of The Welcome Game

 

Playing With Your Mind

 

That Letter Was Rollocks

 

I Have A Few , Shall We Say Professionals Looking At It As We Speak

 

Give It A Few Days

 

Hi Post!

 

So glad to have you back on the forum....it's been dull without you!!

 

Wondering if you can advise me whether to send the letter I drafted (in an above post).

 

Also, any chance you've had a chance to consider how I should reply to Welcome's 4 page letter that you looked for me last month?

 

Given the number of Claims I'm juggling at the moment, I'd like to stave one off from Welcome if at all possible.

 

Many thanks!

 

MXX

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hi martel

 

sorry been absent

back in hospital again (knee)

 

quick update please

 

ill check on the welcome letter

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Oh, Post,

 

Really sorry to hear you're back in hospital. Hope you're getting the attention you deserve.

 

I haven't replied to Welcome's 4 page 'Final response' to the letter you drafted for me (in a previous post) - their letter was dated 20/1.

 

Rec'd last week a letter from UK Default Recovery in Glasgow, stating the debt is now £33,845.56. I wrote back, saying the acc't is in dispute with Welcome and to return it to them. Also requested a Notice and Deed of Assignment, if they exist. No reply yet.

 

Today, I sent a CCA request for the original agreement on the original Personal Loan of £4,500 (it mutated into a secured loan for £25,000).

 

In response to my SAR, Welcome sent me a clutch of random docs, not on Welcome letterhead. If the docs are dated, they're all dated 17th Nov 2009, including an unsigned DN that lacks a specific date by which the breach can be remedied (only stating ' within fourteen days'). The other doc they keep sending me is an 'Legal Charge' which has not been properly executed (i.e., it's unwitnessed'). Hence my requests in my letter in post 112. Just not sure if sending it is strategically correct.

 

Am I right in assuming the dodgy DN and unwitnessed Legal Charge are in my favour?

 

The letter also asks why the Welcome info in my CRAs is wrong - and I've previously asked for it to be amended.

 

I was going to send my letter in the absence of a reply to Welcome's 'Final Response'.

 

Thanks for your help.....especially you clearly have other things on your mind!

 

MX

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hi martel

 

sorry been absent

back in hospital again (knee)

 

quick update please

 

ill check on the welcome letter

 

 

Hi Post,

 

Wondering/hoping you're feeling better.

 

Do you think I should actually respond to that 4 page letter? I could resend it if you like?

 

I've sent in a CCA request for the original unsecured loan of £4,500 and also an edited version of my letter above.

 

Huge thanks!

 

MX

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Bump

 

MX

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hi martel

 

sorry been absent

back in hospital again (knee)

 

quick update please

 

ill check on the welcome letter

 

Hi Post,

 

Wondering if you're feeling better? I really, really hope so!

 

I've rec'd yet ANOTHER 'Final response' from Welcome - even tho, surprise, surprise, they fail to answer any of the entirely legitimate questions in last letter.

 

Am keen (desperate???) for any advice on what to do next....I really want to keep this out of Court if possible!!

 

A million thanks,

MXX

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Sorry Martel ive not recapped on your whole thread but would fos not be an option to keep it out of court whilst you have issues that arent being answered and you have a final response which is first thing fos asks for?


I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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Hi Martel. I agree with Beyond. The F.O.S. will at tleast get answers for you as Welcome are not answering your questions. If yours is anything like mine you will not get an answer, they only answer what they want and duck all the important issues in the resonses they send out. Mine is with the F.O.S. and looks like you should do the same.

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Sorry Martel ive not recapped on your whole thread but would fos not be an option to keep it out of court whilst you have issues that arent being answered and you have a final response which is first thing fos asks for?

 

Thank you so much for this......am combining my reply in the next post!

 

MX

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Hi Martel. I agree with Beyond. The F.O.S. will at tleast get answers for you as Welcome are not answering your questions. If yours is anything like mine you will not get an answer, they only answer what they want and duck all the important issues in the resonses they send out. Mine is with the F.O.S. and looks like you should do the same.

 

Dear Beyond and PWG!

 

Thanks so much for this advice! It's nice to know I'm now losing my mind - i.e., I'm not the only one that Welcome is messing around!

 

I've sent a CCA request (for the original and current loan) and an SAR. Their responses are unbelievably sloppy and borderline incoherent! They just keep issuing 'final responses' without actually answering important questions or providing documentation. They've not given me the date of the transfer of funds (I'm sure it was WEEKS before I signed the 'agreement'), the Legal Charge over the property is unwitnessed and the DN lacks a specific date by which remedy can take place.

 

Given the circumstances, you'd think that Welcome would want to AVOID Court!! I've sent them another killer letter today and tomorrow I will begin with the FOS...

 

All great advice and MUCH appreciated....hope all is going well with whatever hell you're going through!!

 

 

MXX

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Glad to hear you are on top of things at least whilst the fos have it you have some breathing space and should you disagree with fos outcome then you have the option to appeal or go to court etc They really are idiots! Good luck keep us informed :D


I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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