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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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False Accusation Against Indian Lady Employee By Active Bnp Boss

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My brothers partner was sacked on friday for alledged theft.


She had been on gardening leave for 4 weeks+ where her employers had failed in their duty of care and did not follow the correct procedures.


The crime - Nothing!!!!!

It transpired that some receipts that my brothers partner had access to had been tampered with ( not her handwriting), and money missing. A total of £500 over a 1 year period. All the other staff in the dept ( 8+) there also had access to these receipts. Also, this happened when my brothers partner was away in France as well.


However, she had been bullied by a new boss who is an active member of BNP. My brothers partner is indian.

They refused to accept witness statements, failed to stick to appointments, did not allow witnesses, failed to accept evidence from others, and did not take into consideration the other thefts and evidence. She has been advised to now go through the appeal process and then a tribunal.


The people in the dept who all handled the receipts have not been investigated and the investigation was done by themselves. So whoever stole the money, did the investigation too.


It is very interesting as the only other BME worker at the college is also being sacked for a jumped up reason. This company ( a college), has very large contracts with Sri Lanka and China for foreign students and recieves large amounts of money from the Govt. to recieve these students.


My suggestion is to go to the papers and also inform the stakeholders or board of governors.


What do you think


Thanks :mad:

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You have basically answered your own question; really. She shoould follow procedure herself and take it to appeal, await the result of the appeal and then submit a grievance to the College, concerning the correct disciplinary procedures not being followed by the College. For more in depth advice , read the thread "Hubby suspended for Theft"". Read it very carefully and follow that advice. Once all usual avenues have been explored then consioder the tribunal option. Is she a member of a Union, if so get them involved. RIGHT NOW.


As far as your other questions are concerned, I would be very careful of making BNP allegations - unless you have very strong evidence to support your claim. Also lay of going to the press until the matter has been dealt with in one way or another. Going to the press wont do you any good at this stage.

Advise your sister-in-law to start keeping a diary and all correspondence that she receives regarduing this matter. Read the other thread and good luck to you and your S-I-L.


Cheers Scousegeezer

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  • 3 weeks later...

I'd also wait for the press thing - because you can only do it once and its much more powerful as an implied threat than actually actioning it!

I am not a lawyer, so all my advice is provided on the basis that you will check them with a trained legal professional with legal insurance.:(

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