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**Welcome/PPI/Voluntary termination**

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Hi everyone,

 

I thought I would start my own thread, after a week of research I have decided to take this matter further with Welcome Finance.

A week ago my car broke down, I thought it would cost a fortune to repair and as I have had the car over 2 yrs,(bought for £5000 Sept 2007) I thought about getting a new one.

 

I tried to ring Welcome with the number I used 2 yrs ago, to no avail.

I looked on their website, to which they say, they have made some changes to the company?? (They are not providing car finance to new customers....that made me wonder??)

 

I rang and spoke to someone who informed me that because they couldn't upgrade me, I could VT the car as i was over 2 yrs into a 48 month agreement. I may have some outstanding amount to pay and the VT would go down on my credit file but they could put a note on my file to say that I was VT'ing because they couldn't upgrade me!

I was advised to do this by the person @ Welcome finance, I was told it would save me a fortune!!(Not like them to give this kind of info away) they also informed me that I may have been mis-sold PPI.

 

The nice car salesman from the local dealer where I got my car from NEVER informed me that PPI was optional and in fact he told me that I HAD to take out the insurance in order to get the finance.

 

The person I spoke to @ Welcome told me to fax head office (giving me the address and fax number....I didn't send a fax, as needed to look into this)

 

The day after, I had a very desperate phone call/message left on my mobile also @ home, from my accounts manager.

I rang back the day after to speak to the manager,(who was away from his desk...he rang back 5 minutes later from a mobile number??). He insisted I do NOT VT my car, that this would go down on my credit file and I would find it hard to get credit again....also that I would definitely have liability and would owe lots of money......to which which my reply was "so your advising me to keep the car. Even if my credit is affected you can't upgrade me, so what am I supposed to do??

 

I told the acc manager i hadn't decided what I was going to do with the car yet, but I am going to look into the mis-sold PPI, to which he said I should.

I faxed the compliance dept a day later, with no reply from them in 4 days.

I am now going to send a recorded delivery template letter (stage one) from moneysavingexpert.com.

 

If anyone has been in the same situation your comments/posts or advice would be greatly appreciated.

 

 

Regards

 

Charger

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hello and welcome

 

ive seen some crap from welcome but this is the best

 

vt on credit file

 

still owe shed loads

 

let me give you the correct version

 

if you have paid more than half of the agreement, you can terminate with out ANY outstanding ammount

 

your credit file would only show as a closed account and SETTLED

NOT A VT

 

THEY WILL SAY YOU XYZ SHORTFALL ON THE INSURANCE, I DOUBT IT ONCE WE GET THE REBATE

 

better still

 

claim it all back

 

welcome make me so mad with this crap they tell people

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Hi thanks for the reply postggj.

 

I have contacted the local trading standards/comsumer direct today who didn't really give me any advice other than to say send the letter!!!

Although she did say that I may find it hard to prove what was said 2yrs ago.....as telephone scripts may not have been kept...this was mis-sold verbally on a car supermarket site....I was never given any info about the policy other than I had to have it to get the car??!!

 

Do I need proof of what was said??

 

I have done some calculations and I have paid just over half of the whole loan. (So my account manager wont be very happy when i send the VT letter after christmas...) Are the monthly payments paying back the PPI first?? With a small amount being taken for the car? Or does it all get paid off the car first?

 

My stage one letter was sent today anyway recorded delivery so lets see what they have to say...ill be posting back to let u know.....

 

All your comments/posts and advice is much appreciated...

 

Charger

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Hi,

 

A little update, they must have received the letter I sent, as I have had messages left from a recovery company who want me to contact them regarding the collection of my car.......(thats funny Ive not even sent the V.T letter yet....maybe their mind readers??!!)

 

Not had a chance to contact them back yet....

 

I'm wondering if it is a kosher company or if its them in disguise trying their scare tactics???

 

 

Regards

Charger

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Hey all,

 

Sent recorded mis-sold PPI letter, letter from welcome received, not acknowledging my letter of PPI, but instead sending a termination of agreement letter.

 

I have not sent a termination of agreement letter.

 

I have concerns about the date on the letter this is dated a few days before i sent my PPI letter....backdated or......

 

Mmmmm stage two me thinks????

 

Any help much appreciated

 

 

Charger

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Hi,

 

A little update, they must have received the letter I sent, as I have had messages left from a recovery company who want me to contact them regarding the collection of my car.......(thats funny Ive not even sent the V.T letter yet....maybe their mind readers??!!)

 

Not had a chance to contact them back yet....

 

I'm wondering if it is a kosher company or if its them in disguise trying their scare tactics???

 

 

Regards

Charger

 

 

BEFORE YOU GIVE THE CAR BACK REF VT

 

GET CONFIRMATION FROM WELCOME THAT IN BLACK AND WHITE STATES

 

VOLUNTRY TERMINATION

 

WELCOME ARE IN THE HABIT OF COLLECTING CARS, TWO YEARS LATER THEY ARE CONTACTED BY A DCA COLLECTING A SHORTFALL. WELCOME RECORD IT AS VOLUNTRY SURENDER, NOT A VT

 

GET IT IN WRITING BEFORE YOU RELEASE THE CAR

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Can You Give Me The Name Of This Recovery Agency

Welcome As A Rule Use Country Wide

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Hey Postggj, could i possibly PM you the name of the company???

 

Regards

 

Charger

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Postggj,

 

Could you possibly take a look @ the letter welcome sent me?

I can send it to you tomorrow, if thats OK?

 

Your thoughts would be much appreciated,

 

Charger

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Yes i have the email add......thank you:)

 

Regards

 

Charger

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Hello all,

 

Did you get my email poste??

 

S.A.R with CCA sent today.....(recorded of course)

 

 

Regards

 

Charger

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Hey all,

 

I cant seem to work out the figures on my papers:???: and was hoping I could get some help......

 

Regards

 

Charger

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Hopes someone can tell me if theres anything wrong with these....I knew I should of paid attention in maths class!!!:rolleyes:

 

firstpage-1.jpg

 

 

 

 

 

secondpage.jpg

 

 

 

 

 

thirdpage.jpg

Edited by charger1
bad link

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confirm you have my email addy

 

send as an attachment

 

 

Are you still on this case postggj??


I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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I have been reading the dead and buried thread :)

 

I have been looking at my paperwork over and over....(how I did NOT spot it b4) The agreement I walked away with has NOT been signed.

 

I recieved a signed one in the post about a month after!!!!!!!!!!!!

 

Letter recieved from WFS(Unsigned) acknowledging receipt of £11 for S.A.R (No mention of CCA)

 

Letter recieved (Unsigned) reguarding PPI "We are keen to ensure your complaint is handled fairly......Blah Blah Blah....We will issue a final decision within 8 weeks from the date of this letter( I dont think so....time is a ticking from the date of MY letter).

 

Charger

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:) Me too Post!!!!

 

I'll await my S.A.R (and hope they send CCA...NOT holding my breath):rolleyes:

 

Merry Christmas everyone!!!!!!!

 

 

Charger

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Hi all, Happy New Year!!!

 

Times up for the CCA (I didnt expect wfs to send me a TRUE copy anyway)

 

They have however sent back S.A.R (incomplete methinks????) Wfs have sent this recorded, but it was NOT signed for.

 

transcripts of phonecalls (NO abbreveations)

loan statements (first time i have ever seen these!!!!)

photocopy of agreement( NO t&c's)

DD mandate

Id proof, job check, refs,

loan agreement front sheet

hull cssc territory deals

deals offer warranty and invoice(states seperate to this sheet...but dont have invoice)

finance proposal with tier 2 wrote on it

payout checklist

hpi vehicle summary sheet

elite quotation commission paid!!!

TIER 2 acceptance sheet?

 

 

No statement of price (never seen one, never signed one?)

No needs or demands

 

 

Ive been looking @ CRA, HP is recorded as 49months instead of 48?

 

 

any thoughts??

 

Regards

 

Charger

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charger

 

send me that welcome elite please, please please

 

ill pm you my email addy

send as an attachment

 

you have made my day

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Hi Post,

 

I'll scan this doc and email to you tomo ok!!!

 

This account is now in dispute....ill be sending a letter in the next day or so, do you think i should ask them about the elite??? :D

 

Regards

 

Charger

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Ill Tell You What To Say On Elite

 

If You Have That Then Its Game Over For Welcome

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