barclaycard/mercers

[walkinthepark]

Thanks for this.......

[PGH7447]

what do you mean if they get nasty, these idiots dont do anything else

[hungrybear]

Thanks - I do want to pay the debt off but will think about CCA them if they get nasty. Regards.

 

 

I appreciate you want to do the right thing. Please remember that you are now dealing with 'people' that are on commission to get as much money as possible out of you.

 

Also, if the original lender has sold the debt to the DCA then the original lender has got all the money they will ever see. All you end up doing is lining the pockets of the DCA threat monkeys - which only encourages them.

 

Not saying your wrong, just food for thought. Personally I can see no reason to feel any moral obligation to a DCA. Original lender who is helpful and comes to workable solution for all parties, perhaps

[citizenB]

Mercers are the paramilitary wing of Barclaycard:D

 

Just file their letters, keep all envelopes, staple them to the letter. These could be important at a later date.

 

Just shout if they get heavy.

[walkinthepark]

Hi

 

I've set up a s/o to pay a credit card debt off without Mercer's involvement. The first payment must have gone through as they are contantly ringing me, probably for more money. The money I'm giving them each month is a good amount. I don't want to get out of paying my debt off either. The problem is they are now texting my landline. If I'm not in it will keep ringing every few hours until I listen to the message. It can ring at 11 pm so how can I stop them doing this? I cannot afford to give them anymore. If I write to Barclays they just text me to say Mercers are dealing with it. Thanks for any advice.

[WelshMam2009]

You can stop the text service with BT.

 

I think I did mine online or alternatively you can ring them up.

 

If I can find more details I'll post here in a mo...

 

INFO TO OPT OUT

If you want to opt out of receiving texts on your landline (and therefore opt out of calls from 08456021111), then phone 0800 587 5252 from your landline, select option 1 then option 5.

Edited December 6, 2009 by WelshMam2009
Additional info added as promised...

[spamheed]

Keep a log of all communications, record the time and date and complain to trading standards, no law allows you to be harrassed by calls at 11pm

 

Contact Mercers (in writing) and make a complaint, yoiu may also wish to make a complaint to the CSA I have a complaint since they now insist that they are the correct path to take when disillusioned with a Rodent of the mercers variety.

 

I an a few others would be most interested to see their response

 

BT Choose to refuse service is here: http://www2.bt.com/btPortal/application?origin=mb_product_atoz.jsp&event=bea.portal.framework.internal.portlet.event&pageid=mb_pns_catalogue&portletid=mb_pns_catalogue&wfevent=link.Product&com.bea.event.type=contentclick&oSiteArea=mb.corp&oPJsp=mb_product_atoz.jsp&oPt=mb_pns_catalogue&oDocumentId=products/choose_to_refuse.xml&oOJsp=mb_product_atoz.jsp&oPg=mb_pns_catalogue&oDocumentType=Product&siteArea=mb.corp&PorS=products&productDetail=products/choose_to_refuse.xml&contentType=Product

 

Although you may also wish to look at the Truecall product available through CAG, a truly ingenious piece of kit, even if a little expensive

[Pinky69]

You can also report them to Ofcom and the OFT for harrassment.

[walkinthepark]

Thanks guys this is brilliant!

[Bazooka Boo]

Telecommunications Act 1984 (c. 12) - Statute Law Database

 

You can remind the louts at mercers that they are committing a criminal offence also, and you will be too happy to oblige the Police in their investigations

[walkinthepark]

Yes, thank you I will write to them. Thought they'd been quiet. They've reared their ugly heads again.

[walkinthepark]

Hi

 

Most of my creditors have accepted a reduced payment plan except Barclaycard. I've set up a standing order with them. Now they are saying that they wanted a larger first standing order payment which will then be reduced by £12 each month after that, to set "the deal" up. I've spoken to at least 3 advisers but haven't gotten anywhere. They seem to keep raising the bar all the time. I've now been told to ring back before Xmas to set the deal up. Do I go along with this and try and pay the higher amount to get on the lower repayment plan or will they just raise the bar again? They are still putting interest onto my account and they said this will continue until I get myself on to the 'plan'. They are pushing me further into debt. Any advice appreciated.

[PGH7447]

Have you cca'd them yet to see if the agreement is water tight, also if you have agreements with other creditors then by paying these fools more your other creditors may demand more too, stick to your guns and only pay what you can afford not what they demand

[esmerobbo]

The amount you pay is up to you what ever you can afford should be split between your creditors on a pro-rota basis. There is a personal budget sheet that you can use here.

National Debtline England & Wales | Personal Budget Sheet

 

That is of course if Barclaycard have a correct CCA for this account. You could send them a copy of the budget sheet if you wish but you dont have to. You decide what you want to pay and pay it if they agree or not. Also dont pay by DD or give them a debit card payment set up a standing order or get a payment book off them.

 

Regarding the interest still being added there is a letter here to send them.

http://www.nationaldebtline.co.uk/england_wales/temp/6280_35731.pdf

[walkinthepark]

Hi thanks........I'm already paying them by standing order each month which I've been doing several months now. I really don't want to get out of paying the debt off so haven't CCA'd them. Funny thing is I've now received a letter saying a debt collector will be coming around even though another advisor told me a couple of days ago to ring them back in a couple of weeks! It's just like each advisor starts from scratch with you all the time, he even said he would stop people ringing me because he had spoken to me. I've had no phone calls but received a letter instead!

[Bazooka Boo]

OK so you have been playing ball, and now the bullies want to take it off you.

 

Time to grow some minerals and show em who's in charge here!

 

Continue paying them via standing order, what you can afford to pay them each week/month.

 

Now because they want to feed their fat little faces, glutteneous pigs, send them a CCA request, as for Mercers and Doorstep collectors... print this off, keep it by the front door and 'IF' any uneducated 'doorstep collector' turns up, stick it in his hairy palm and shut the door.

http://www.consumeractiongroup.co.uk/resources/templates-library/86-debt-collectors/590-letter-used-when-a-dca-threatens-a-doorstep-visit-

 

And follow this advice:

Give them the template letter linked below through the letterbox or chained door.

 

http://www.consumerforums.com/resour...ep-visit-.html

 

Tell them to leave as you have nothing to discuss and all communication must be in writing.

 

Tell them you will call the police if they don't leave immediately.

 

Remain calm and polite at all times.

 

Walk away from the door so the visitor cannot try and talk to you.

 

If they don't leave, call the police to report that you are being harassed and the visitor refuses to leave.

 

And if they are in anyway deluded that they can ring you as and when they please:

http://www.consumeractiongroup.co.uk/resources/templates-library/52-harassment/135--harassment-by-telephone-response-letter-

[walkinthepark]

Thanks again. When I spoke to them I was quite assertive so I am learning! It's just really frustrating when one advisor doesn't know that the other has just spoken to you. It's like having to start from the beginning again. I hate when they say "to set the deal up you have to do this and that" because it's always out of your reach. I've never missed a month in paying them something so I'm trying my best. I will send them the letter regarding the debt collector though. Cheers.

[jed52]

Hi thanks........I'm already paying them by standing order each month which I've been doing several months now. I really don't want to get out of paying the debt off so haven't CCA'd them. Funny thing is I've now received a letter saying a debt collector will be coming around even though another advisor told me a couple of days ago to ring them back in a couple of weeks! It's just like each advisor starts from scratch with you all the time, he even said he would stop people ringing me because he had spoken to me. I've had no phone calls but received a letter instead!

 

Listen W in the P, you need to read a bit more on these forums to realise what these companies are like. They will treat you like s**t. No matter how nice you are to them it doesn't count. You might think by cooperating with them and paying them what they want, they will treat you fairly and sympathetically, but they will still sell your debt on to a DCA, even though you have a payment plan in place. Wise up mate, and treat them with the contempt they deserve.

Get those CCA's requests off asap.

jed

[walkinthepark]

I've had this credit card for years but from what I can remember I must have signed an agreement.

[jed52]

It doesn't matter whether you remember signing one or not and it doesn't matter if you have got it. If they haven't got one they cant produce it in court, so the alleged debt will become unenforcable.

Do some reading about credit agreements.

jed

[Bazooka Boo]

You need to STOP talking to them over the phone, their is no evidence if you continue to use this method, unless you are recording your phone calls.

They will tell you what you want to hear, in order to get a payment from you, they work on commision so each time you ring and you speak to a different threat monkey, all they want is some form of payment from you or agreement, so they can get their commision.

STOP TALKING TO THEM OVER THE PHONE!

[PGH7447]

if you let them they will walk all over you, they are not special they are human "alledgedly" just like you so take control and so them that you are apying all they are going to get

[walkinthepark]

I don't usually talk to them as I can tell when I pick the phone up it's from an office so I just stay silent. Unfortunately, they sometimes catch me out so I will just put the phone down in future.

[Bazooka Boo]

I don't usually talk to them as I can tell when I pick the phone up it's from an office so I just stay silent. Unfortunately, they sometimes catch me out so I will just put the phone down in future.

Do a little chuckle just before you hang up:lol:

[MoneyOne]

What's the balance of the card?