Jump to content
  • Tweets

  • Posts

    • as i said unsure of what this 15% is about.   the FOS/FCA clearly describe how refund calcs show have been made the their relevant sites.   p'haps at this juncture it might be better to scan up to ONE multipage PDF their refund letters  another set of eyes is always belter.   please read our upload guide carefully      
    • I wouldn't bother with emailing Virgin's CEO.   In April I started a complaint about my BB connection which they repaired quickly but charged me to repair.   I was mostly ignored or promised resolution that never happened. So I complained by email to the CEO, twice, demanding written responses. On each occasion, a lowly call centre worker called and it was obvious they knew or cared little about my actual case.   Finally I got a written reply confirming the charge was dropped but not a penny offered in compo despite the issue taking months to resolve.   Virgin don't take CEO complaints seriously.
    • Dear All,   BN, BF, HB, - Thank you for your comments.    Yes sorry, i wanted to save some time by doing that as I wanted to carry out the posting ASAP OK, I have redacted the statement and it is attached here in the PDF doc.   Its our 2nd draft and I will fine tune it tonight / tomorow.   Thank you for putting me right.    Warm regards BF   Counterclaim-1.pdf
    • So according to this calculator my refund should be £4562.96 at the 8%.   This is in line with some of the management firms calculator on-line.   I have checked their letter again and they have paid from 1 Jan 1989 - 1 Jan 1994 only. They have refunded all the insurance premiums totalling £469.50 and the interest paid on the premiums to date of £257.90.  Additional interest of £1,436.36 after tax on top of refund as compensation.  Statutory rate of 8% from 1 Apr 1993 and at 15% before that.  They have not provided a breakdown of payments from 15% - 8%.  Only below:   £  469.50 - Refund of PPI premiums paid £  257.90 - Refund of interest charge on the premiums paid £1,795.44 - Statutory compensation -£      0.00 - Less any previous successful claim -£      0.00 - Less any previous refunds made directly as result of this policy -£       0.00 - Less any statutory compensation already paid -£   359.08 - Deduction from any statutory compensation interest for income tax at 20% _________ £2,163.76 - Total refund due   This will be the second time I am returning their calculations.  They made a decision last year and used a wrong date as they could not read the date and made up a date then it went to the back of the queue to be recalculated.  I had already queried the refund amount with them and they have moved the date again from the 22 Jan to 1 Jan!   Are they using a different calculator/principal why the figures are so far apart?  How am I going to show them this calculation without it going to FOS and sitting there for years to be assessed?   Can I also ask how to do the 15% calculation?  Thanks so much.  
    • Hi Burma.   You've been here for a while and I have to say I'm a bit disappointed that you're PMing this to various people off the main thread.   Advice by PM isn't what we advise here and I hope that you can post up your anonymised documents very soon.   HB
  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
        • Thanks
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
        • Thanks
        • Like

Please note that this topic has not had any new posts for the last 3936 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

HI all,

 

Long time viewer, first time poster.

 

Currently, I have 6 outstanding payday loans. I owe money to Countrywide, Wageday Advance, Debitcard Loans, Tower Capital, Txt Loans and Safeloans. My monthly commitment to these lot is about £350.00 just repaying the interest!

 

Firstly I admit I owe them money and i want to pay them off but simply havent got the money. After reading the forum it seems the way to go is to default on the agreements.

 

My payments are all due on friday and I am basically after advice on what to do. My first port of call is going to be to cancel the direct debit WDA have on my account. I am going to do this later today. I will be phoning the bank as well to tell them i have lost my card. ONly problem is that i believe they may force a payment throug, however, last month I changed my bank card as it split and none of them took a payment. In view of this should i worry?

 

What letter do you think i should send them? I have worked out that if they freeze charges, which i doubt they will, i can pay £25.00 per month to each and they should be cleared within a year.

 

Can anyone share any advice on what will happen and how best to deal with it?

 

Please any advice would be welcome as i am at the end of my tether. I want to break the cycle of extending the interest payments.

Link to post
Share on other sites

I have just cancelled it online, message received was

 

Your request has been successfully received

space.gif

Your Direct Debit has been cancelled and no future payments will be made.

 

Please select an option from the left-hand menu to continue Internet banking.

 

So first step taken

Link to post
Share on other sites

Bit more info.

 

Just rang my bank and advised them i have lost my card.

 

Asked whether anyone would be able to claim money from it. She said yes should be ok. Bugger!!!

 

I have now set up a standing order online and i am hoping my wages will transfer to my savings account before the vermin get there hands on it

Link to post
Share on other sites

Hi

 

I also bank with Lloyds TSB and I had to cancel my card with them when I defaulted on my payday loans.

 

When you reported it did you report it lost / stolen?

 

If so then no money should be able to be debited from it Lloyds confirmed this to me. To set your mind at rest give Lloyds telephone banking a ring and tell them you have cancelled your card and ask them if anything can be debited from it. Tell them you are concerned as you are about to be paid shortly and want to make sure the money cant be taken and emphasise to them that if anything is taken from it then you will consider it a fraudulant transaction - get them to record this in your notes. They do sometimes say that this is not possible but it is I assure you.

 

Anyway I am sure that your money will be safe (I had no problems and did it twice!!) the phone call will just give you that bit of confidence in it.

Link to post
Share on other sites
I have just cancelled it online, message received was

 

Your request has been successfully received

space.gif

Your Direct Debit has been cancelled and no future payments will be made.

 

Please select an option from the left-hand menu to continue Internet banking.

 

So first step taken

 

Don't want to be the bearer of bad news but direct debits that are less than 3 days away generally still go through even though they have been cancelled.

 

If it does happen though, just go to the bank on Friday and tell them to reverse it and they will, the money will appear back in your account overnight into Saturday.

Link to post
Share on other sites

Well I phoned the bank and they told me a different story in that they should not be able to take money. Anyway he was more interested in trying to sell me Identity Theft Cover!

 

This morning is the morning i default on my loans. I have had three texts and two calls chasing payment.

 

Ready for the long slog.

 

Anyone got a template letter which i could use and send

Link to post
Share on other sites
  • 1 month later...
Well I phoned the bank and they told me a different story in that they should not be able to take money. Anyway he was more interested in trying to sell me Identity Theft Cover!

 

This morning is the morning i default on my loans. I have had three texts and two calls chasing payment.

 

Ready for the long slog.

 

Anyone got a template letter which i could use and send

 

I was with Lloyds Tsb and reported my card stolen but low and behold a month later they let txtloans take £246.00 from my card i reported stolen and left my hugely overdrawn. So be very very wary i would get a new bank account and get all monies paid into your new account.

 

Also Tower capital will take you to court i have had a loan with Tower capital and defaulted on it and they have taken me to court so just a heads up on that one.

Link to post
Share on other sites
I was with Lloyds Tsb and reported my card stolen but low and behold a month later they let txtloans take £246.00 from my card i reported stolen and left my hugely overdrawn. So be very very wary i would get a new bank account and get all monies paid into your new account.

 

Also Tower capital will take you to court i have had a loan with Tower capital and defaulted on it and they have taken me to court so just a heads up on that one.

 

I hope you are fighting Tower mighty royals - there default notices are generally crap

Link to post
Share on other sites
I hope you are fighting Tower mighty royals - there default notices are generally crap

 

I am currently going through the process of courts with tower capital and primepaydayloan which i am guessing are part of the same group as my primepaydayloan court notice wants me to send docs to tower capitals address. But yes i am fighting them all the way and one of them there particulars of claim were just unpaid payday loan not a great poc lol

Link to post
Share on other sites

hi mightyroyals

did they send you a default notice, if they did could you post it up minus all personal details and amounts and also blackout the barcode if there is one, would be interested to see if they are send valid default notices out, was that all that was on the POC and did they send any docs with it or did this claim come through Northampton CC.

Link to post
Share on other sites

if you find the section that you would like to start a new thread in

for example you want to start a thread in the Debt Action forums and its to do with a debt collection company, then you would look at the debt forums and go down to the debt collection industry section open that up and there you will see an icon that says start a new thread, the icon is on the left side near the top

Debt Collection Industry - The Consumer Forums

hope that helps

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...