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    • Oil and gold prices have jumped, while shares have fallen.View the full article
    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
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what to do when they dont reply to cca request


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Yes same for both. Are you sure what they have sent is Unenforceable maybe you should post it up removing all identifying bits and barcodes so it can be checked.

I have no legal training, any knowledge I have has come from this forum, and my own experiences. Always balance up any advice you get with your own common sense.

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I sent off CCA to Lowells on 16th Nov, Today I got a reply saying,

Quote

"While we endevour to reply to you with the required information within the prescribed 12 day period under the Consumer Credit Act, you will appreciate this is dependant upon receipt of the information from the original creditor.

We will advise you further if it will take longer than the prescribed period."

 

I shall ignore their excuses, allow them the 12+2 days, then send follow on letter informing them the account will be in dispute.

If it was me being late with a payment, I couldn't see them being nice and allowing me any extra time.

Never mind, it could be raining!

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I sent off CCA to Lowells on 16th Nov, Today I got a reply saying,

Quote

"While we endevour to reply to you with the required information within the prescribed 12 day period under the Consumer Credit Act, you will appreciate this is dependant upon receipt of the information from the original creditor.

We will advise you further if it will take longer than the prescribed period."

 

I shall ignore their excuses, allow them the 12+2 days, then send follow on letter informing them the account will be in dispute.

If it was me being late with a payment, I couldn't see them being nice and allowing me any extra time.

 

 

exactly what we're doing , lowells amongst others had till the 19th to reply to the cca's, we have had some correspondence

 

see this thread

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/229212-6-cca-letters-ready.html

 

just got some letters ready telling them to do one now :D

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I sent off CCA to Lowells on 16th Nov, Today I got a reply saying,

Quote

"While we endevour to reply to you with the required information within the prescribed 12 day period under the Consumer Credit Act, you will appreciate this is dependant upon receipt of the information from the original creditor.

We will advise you further if it will take longer than the prescribed period."

 

I shall ignore their excuses, allow them the 12+2 days, then send follow on letter informing them the account will be in dispute.

If it was me being late with a payment, I couldn't see them being nice and allowing me any extra time.

 

dear sirs,

 

please take all the time you like but kindly note that after 12 days you will not be entitled to enforce the alleged agreement or add interest or charges to the account

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Ok, I gave them a chance to conform to my request, but apart from the letter mentioned above telling me they may need more time, I have had no other reply.

So, today I have sent off the follow up letter, from templates page, by recorded delivery, informing them the account is now in dispute.

I will post any further information regarding this request when, or if, I receive any.

They claim to "play by the rules", so I will follow suit, and "play by the rules".

 

BTW, Baahh Humbug, 'tis almost Crimbo!!:D

Never mind, it could be raining!

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