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shannonforbush

Account not sold - who is responsible for my account?

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Hello,

 

After asking for information made under the Consumer Credit Act on my credit card account, RBS sent me a letter and enclosed a copy agreement at the date the card agreement was made, a copy of the current terms of the card agreement and a copy of my latest statement. They also informed me that my account was being managed by Triton Credit Services and that I needed to contact them to arrange repayments but noted "I can confirm that your account has not been sold'. They've since passed the management of the account onto another debt collection agency, Newman.

 

If they haven't sold my account, do I still have to deal with the debt collection agencies? Any advice and help would be most gratefully received. I recently gave birth to twins prematurely and one is still in the hospital with suspected brain damage so I just want to sort this out because the new debt collection agency keeps ringing me - even though they know my personal circumstances. Lovely people, eh?

 

Thanks,

Shannon

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Triton & Newman are the in-house collection arm of RBS.... so you're still dealing with RBS. The next one will be from Green & Co. :rolleyes:


Anthrax alert at debt collectors caused by box of doughnuts

 

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Can you post up what they've sent after removing identifying details?


Anthrax alert at debt collectors caused by box of doughnuts

 

Make sure you do not post anything which identifies you. Although we can remove certain things from the site unless it's done in a timely manner everything you post will appear in Google cache & we do not have any control over that.

 

Vir prudens non contra ventum mingit

 

[sIGPIC][/sIGPIC]

17 Port & Maritime Regiment RCT

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