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job centre/council housing benefit

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well i gave them everything theyve asked for and a bit more. Three months bank statements and 5 payslips (again to be averaged) the problem is i gave it all in on pay day from them which was on monday. As its paid for weeks in arrears i have been overpaid by a week but they seem to think ive been overpaid by £170 odd HB and £300 odd CT. For some reason they say the overpayment is up until march 2010:confused: Its like theyve assumed i would be unemployed until then or somthing. AND the amount they say my new entitlement is wrong. Even using there own figures in there own calculator shows its wrong.

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They don't make it easy!

 

I think after reading this thread that I'll give them a quick call in future to let them know when I'm signing on and off, rather than rely on the JC as I have been doing. I would probably have come unstuck eventually!

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im gonna go in in the morning! ive found when i call it doesnt get recorded or i get told different, same when i write , it usualy goes AWOL

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had to make an appointment even though 5 of them were sitting around laughing and joking and generally doing nowt!!!:mad:

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I was having a tel conversation with my landlords today as I was paying them for the weeks I had worked and they told me that JobCentre always tell Housing Benefit when I sign on/off.

 

It is confusing. Sounding a bit like JC do tell them but to cover themselves in case of mistakes by either JC or Council, the official line it is our responsibility to tell them.

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Indeed! The loke i spoke to in the council (this is the one who i try to avoid because he hasnt got a clue) insisted the Jc dont do it. I went into the JC today to speak to the manager( they know me because of a 8 page complaint haha) and she showed me on there system that they do and infact HAD informed the council when i signed off!! So clearly the left hand doesnt know what the right hand is doing!!:confused::mad:

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Indeed! The loke i spoke to in the council (this is the one who i try to avoid because he hasnt got a clue) insisted the Jc dont do it. I went into the JC today to speak to the manager( they know me because of a 8 page complaint haha) and she showed me on there system that they do and infact HAD informed the council when i signed off!! So clearly the left hand doesnt know what the right hand is doing!!:confused::mad:

 

Whoa - the JCP had informed the council? Ask for proof of this, then take it straight to appeal. Yes, the onus is on you to inform them, however if you can demonstrate that the council were informed by the DWP of the change, and failed to act upon it, you may well have a case there.


My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

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the manger in the JC told me they cant print it off:confused: ive had all this before were i know its been done, but cant prove it.

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Whoa - the JCP had informed the council? Ask for proof of this, then take it straight to appeal. Yes, the onus is on you to inform them, however if you can demonstrate that the council were informed by the DWP of the change, and failed to act upon it, you may well have a case there.

 

Its well annoying because if they make a mistake there not allowed to recover the money BUt i cant prove it

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Ask your MP to send a letter to the DWP, explaining that you were informed and shown notification had been issued but that they could not print it off, and requesting they confirm that the notification was made in writing.

 

Alternatively you could sar them for this info.


My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

If my advice has been helpful, please show your gratitude by taking a moment to click on the star icon on the bottom strip of my post

:)

 

 

 

 

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Just a thought, when you have your live JSA claim, do they put the housing benefit indicators onto your claim

 

There is a screen where two boxes should be ticked when the claim is processed, should be a y in the Housing benefit and a y in the Council tax

 

Sometimes in the rush to put claims on these can be over looked.

If they have not been changed from N to Ys then this could stop the end of entitlement notice being sent out because there is in effect no housing benefit interest on the claim

I have seen this on I.S

JSA have the same system so I presume it could happen there as well

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Well i did say as its information about me this would fall under the data protection and if i request it they are legally binded to do so ( unsure about this for certain though) I have already e mailed louise ellman, awaiting a reply. Amazing though because last time after being mucked a obout my the council for three months she got in touch with them and it was sorted in a day!!!!

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Yes they are legally obliged to provide you with information with a SAR


My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

If my advice has been helpful, please show your gratitude by taking a moment to click on the star icon on the bottom strip of my post

:)

 

 

 

 

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which will cost me £10 i dont have..:(

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They may waive the fee. Depending on the volume of info you ask for, they do sometimes waive it. They are obliged to provide it to your MP anyway and will do this free of charge.


My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

If my advice has been helpful, please show your gratitude by taking a moment to click on the star icon on the bottom strip of my post

:)

 

 

 

 

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:-x:-x:-x:-x:-x:-x

 

Sooooooo had my appointment today and got two letters. The letter said because of the alledged £170 odd over payment they are deducting it from my housing benefit which leaves me with a grand total of £1.50 a week. The second letter said "the job centre informed us you signed off on " etc SO theres the proof right there that they WERE informed AND the job centre DO inform them despite the fella last week inisiting they dont. The letter was asking me for proof that i am working. I HANDED IN ALL MY PAY SLIPS LAST WEEK!?!?!?!??!?!?!?!?!?!?!

 

At the appontment they just basically insisted i was wrong, they are right and i should go away was the general impression. So ive put in my appeal. doubt ill get far though and my mp has written to them.

 

Then after that and i swear the council were following me. it was super windy and the wind ble my ciggie out. I was walking past a bin and flicked it in. Next thing i know im being fined. They isisted it didnt go in the bin when it did:mad:

 

Im considering leaving my job because its just not worth it. I worked out on current wages and HB afer ive paid all my bills etc im left with a grand total PER MONTH of £1. If im on the dole im left with £124 weres the motivation to work?

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