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How long did it take Egg to respond to your SAR?

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As per the subject, I wondered how long it took others to respond to a SAR? I have found some other banks quite quick and others painfully slow.

 

GE Money were the fastest so far, sending all the info by special delivery within one week.

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morning 218

Egg played around for a while asking for proof of ID etc and then waited the full 40 days before sending partial information

 

not very encouraging I'm afraid (and I got about 2 inch high pile of duplicate prints )

good luck

S


=================================================================

remember

 

the Sun is always shining, it's just that you can't see it sometimes

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Egg were by far the slowest of all the SARS I sent. I sent it off in Jan of this year only to receive it in June. I had forgot about it to tell you the truth and I am only starting on them today:) They did at least have the good grace to return the cheque.

 

Good Luck

Edited by pat4
can't spell

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Hi,

 

Seems to be it depends if you flavour of the month or not.

 

Have sent several CCA & SAR requests off to different Banks and other letters re. what they have sent and EGG seems to be the most responsive.

 

For what it's worth, what they did send was always in the negative, but they did respond.

 

Could it be the address your using?

 

Always sent my requests, letters, etc to: -

 

Customer Relations Office

EGG

Riverside Road

Pride Park

Derby

DE99 3GG

 

Wonder how much of the money we pay in inflated interest rates was used to get that Post Code?

 

Regards,

 

Bosun.


Please note: I have no formal qualifications in this area and any advice offered is given in good faith. :)

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Egg were pretty much on the dot for 40 days. Even then they didn't send evrything.

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I was pleasantly surprised with them this time. They took forever with my sister's sar but sent everything to me within two weeks. But then again, I never had more then two charges on there. Don't know if that had anything to do with it.

 

I also sent it to the address Bosund gave.

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I haven't sent an SAR to EGG yet - but I did CCA them - and they took nearly 2 months to reply - but they then DID send a copy of the original signed agreement - although it has the dodgy Prescribed Terms being fought in court by PT2537.

 

BD


£50k saved and £7k charges refunded:

MBNA & A&L 35% F&F direct - saved £23k. Birmingham Midshires £1700 charges refunded

Abbey Loan/BCW 50% - saved £2k. Barclaycard/CSL 40% - saved £6k

Monument/DCA 35% - saved £1k. LTSB/Wescot 50% - saved £4k

HBOS Visa £5k charges refund via Blair Oliver Scott

RBS Direct Line/(genuine) solicitors June 2010 40% - saved £3k

Morgan Stanley/Aktiv Kapital £11k SB Nov 2010

Over £40k balance write off and charges refunds to fight for:

HBOS O/d Charges £5k. Egg Loan/Aktiv Kapital CCA Dispute £8k

Egg Card/Fredrickson taking £5 monthly but CCA & Charges Dispute £4k

Goldfish/1st Credit DN/TN Dispute £9k. Capital One/CSL charges claim £4k

Barclaycard/CSL taking £5 monthly on £10k debt

 

I hope I have helped - if I have please hit my star - and recognise the others who have helped too.

Bigdebtor

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I was pleasantly surprised yesterday morning when the postman delivered all of the SAR info from Egg.

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