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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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alanfromderby v Abbey - 2nd Claim - Judgement awarded


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Well done Allan, How many defences have been struck out now ?.

 

Regards bish.

 

I think this is a very good question - but does need to be qualified.

 

Clearly Abbey (and possibly other banks) are starting to miss the deadlines contained within some of the Judges orders. Many contain the line:

 

"If the Defendant fails to comply with this order, the Defence will be struck out without further order."

 

HOWEVER, it will only be struck out if you contact the court and point this out to them. They do not have time to go through every case file and keep tabs on what stage the claim has reached.

 

It is down to the claimant to remind the court that the defence has effectively ceased to exist - and to file a request for summary judgement.

 

Also be aware that the order is explicit in that the defence will be struck out. The court staff have no leeway to allow the defendant more time to file their response, and they should be able to confirm there-and-then, that the defence no longer exists.

 

Once judgement has been entered they have 14 days to pay, after which you can seek enforcement action - and, having failed to comply with the order of the case judge, it would be extremely unlikely that they would want to even contemplate trying to get judgement set-aside.

 

Imagine trying to argue that your defence should be reinstated, after failing to produce evidence to substantiate that defence, whilst at the same time still refusing to provide that same supporting evidence!!

 

 

 

 

 

 

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Such is life.....the judge did not agree the extra costs I asked for. Although after a discussion with a member of staff at the court, I am not totally convinced that he even read the application properly.

 

However, judgement was entered against Abbey on Wednesday after they had failed to comply with the judge's order to provide proof of their costs. They now have to pay me £186.41 by 9th March or I can send in the bailiffs.

 

After seeing the programme last night, I might also complain to the Banking Ombudsman about them closing my account. These organisations need to be taught that it is not wise to mess with AFD!!! :D

 

 

 

 

 

 

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Cheque received this morning for £186.41 with a letter asking me to withdraw my claim.

 

As their payment is in response to the judgement that was entered against them on 21st February I certainly have no intention of contacting the court. The form from the court clearly states that if they want their CCJ Register entry to be deleted they will have to contact the court with proof of payment.

 

Of course, if they had asked me to sign a receipt, and return it in a pre-paid envelope, then I would have willingly complied. I certainly have no intention of spending one more penny for the benefit of Abbey.

 

 

 

 

 

 

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  • 12 years later...

This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

 

 

 

 

 

 

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