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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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MOT 6 Weeks ago


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Hi,

 

I had my MOT 6 weeks ago and I needed to purchase a replacement tyre.

 

Today when driving I had the most loud grinding noise, so I took the car along to kwik fit. They carried out a free inspection and have said I need to replace both the front brake disc and pads and bot the rear brake discs and pads as there grinding together.

 

I mentioned I had my MOT carried out 6 weeks ago at another well know car center, and he was quite surprised none of this was picked up on.

 

Does anyone know if I have any comeback on the center that carried out the MOT? Maybe if this was picked up 6 weeks ago, I might only needed to have replaced the pads instead of the discs.

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I'm not an expert. but I think as the Kwikfit people say it should of been picked up. I think you should take all your paperwork to them and find out why it wasn't. The whole idea of an MOT is to pick things up.

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Thanks for your reply. Its just one thing after another at the moment.

 

Kwick fit are currently repairing it at the moment. So will ask them a few more questions when I go to pick it up. I'll also ask if I can have the old brake pads/discs to keep hold of, as looking at the vosa website, seems I can complain to them about it.

 

Id rather of paid for replacement pads 6 weeks ago,then now having to pay for the discs as well.

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The test is carried out "at this moment in time" and it's not always possible to see the pad thickness. The test itself does not allow the removal of wheels or the measurement of disc thickness. So unless the tester has reason to believe otherwise, it is very possible that as far as he/she was concerned at the time of test, everything is OK which was confirmed by the rolling road test.

 

Frankly, enjoy the new brakes!

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Brake pads will only fail if the tester can see them and decide they are less than 1.5mm thick... which is way less than where I'd recommend changing pads.

 

A sticking caliper slide or similar can wear out pads in a few hundred miles,and Vosa will only entertain an appeal within a month for anything excluding corrosion,so I'm afraid thats not an option.

 

Lots of cars are fitted with pad wear indcators,or sometimes "squealers" which make a terrible racket when you brake in reverse (if the pads have been fitted properly) Don't ignore this-it can be expensive,although pads are much harder now,and tend to wear discs faster, we see 2 sets of pads to each pair of discs now...

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