Jump to content
  • Tweets

  • Posts

  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
        • Thanks
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
        • Thanks
        • Like

Employer refuses to give me my NVQ certificate


Please note that this topic has not had any new posts for the last 3993 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi all,

 

I left an employer last year but had completed a L2 NVQ whilst there. I never left on bad terms and was always told that they would forward my NVQ onto me and contact me to go and collect my file if I wanted it back.

 

I have rang my ex employer numerous times and they have stated that they would chase it up for me and have the certificate forwarded to my home address. I have been grateful for this but also offered that I would do so myself if they passed on the awarding body details but they seemed happy to assist me.

 

As of now there is still no sign of my certificate and I'm not sure what else I can do as I have contacted my old employer several times in the last 6 months alone. I have also contacted my old NVQ assessor but she has also left that job now but wouldnt even supply me with the details of the awarding body for me to chase up myself.

 

I just find this increasingly frustrating as I did all the work and for nothing. To make matters worse my new employment are doubting that I ever had the certificate in the first place and are going to have to put me through the NVQ again.

 

Has anyone got any suggestions as to what I can do in this situation. My old employer has now also said that they cannot find my file which is annoying also as atleast if I had that it would have information as to who the NVQ was done through.

 

I have just emailed my old manager again to ask if they would please pass me some contact details on but again I'm not feeling very hopeful about this either.

 

Thanks.

Link to post
Share on other sites

hi sim

 

im sure if you contact the nvq people you can get your own copies,you have to pay.its about £35 for a replacement city and guilds certificate but im not sure how much a nvq replacement certificate is,

 

sara.

Link to post
Share on other sites

I suppose you could threaten your old employer that you will submit a SAR.

 

This will cost £10 and they have to answer in 40 days.

 

See: http://www.ico.gov.uk/upload/documents/new_pia_handbook_html/access.html

 

Che

...................................................................... [FONT=Comic Sans MS]Please post on a thread before sending a PM. My opinion's are not expressed as agent or representative of The Consumer Action Group. Always seek professional advice from a qualified legal adviser before acting. If I have helped you please feel free to click on the black star.[/FONT] [FONT=Comic Sans MS] I am sorry that work means I don't get into the Employment Forum as often as I would like these days, but nonetheless I'll try to pop in when I can.[/FONT] [FONT=Arial Black][FONT=Comic Sans MS][COLOR=Red]'Venceremos' :wink:[/COLOR][/FONT][/FONT]

Link to post
Share on other sites

I'll be speaking to an assessor hopefully on Friday he should know and then I'll post here. Firms tend not to like to give them because they paid the course fees. There of no value to them.

Link to post
Share on other sites

Hi Sim - I am a NVQ assessor if you tell me what course it was I can tell you the awarding body it will be and then you can ring them give them your details and they will give you a copy. There is normally a small fee for that but it will probably be the easiest way round.

 

generally the majority of NVQ's if you live in England are awarded by City and Guilds but as i say tell me what it was and I will tell you who would have awarded it.

Link to post
Share on other sites

Oh ok, thanks guys.

It was a Level 2 NVQ in Health and Social Care and I studied it in Gateshead, Tyne and Wear. I was going to try ringing around to see who the awarding body or who had funded it to find out that way but anything you can do would be greatly appreciated.

Thanks

Link to post
Share on other sites

Can you remember the name of the company your NVQ assessor worked for or maybe where their office was based? Call them. I'm on mat leave as an NVQ Assessor, not health and social care though, we used EDI (private NVQ delivery firm).

 

If you can remember who your Assessor worked for then give them a call to ask who the board was. Failing that google exam boards for health and social care and call/email them all as they will have your details on file. A reissued certificate usually costs £30-£35.

 

Good luck.

I love CAG!

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...