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dazzabambra

first class response from alliance and leicester

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just thought id say well doe a&l

three weeks ago after having over £1200 in bank charges taken by them in the last year i wrote to a&l requesting a refund of £395 two weeks later they put it back in my account !!!result:p

feeling on a roll i sent a thank you letter and pointed out that they also owed me £900 in backdated and future charges expecting nothing.... two days later £900 in charges repaid .

if only every bank was so accomodating !!:lol:

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Well done,

 

I think I will have a go too, see if they are so accommodating! Did you use a CAG template letter?

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Well Done.:D


Welcome to Consumer Action Group

 

'Challenges are what makes life interesting; overcoming them is what makes life meaningful.'

Joshua J. Marine

 

1) CLAIM BACK ALL PENALTY CHARGES CLICK HERE

2) CLAIM BACK ALL MIS-SOLD PPI CLICK HERE

3) COMPOUNDED CONTRACTUAL INTEREST CLICK HERE

4) REQUEST CCA FROM CREDITOR CLICK HERE

5) OFT- UNENFORCEABLE AGREEMENTS CLICK HERE

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Excellent Good for them. As we are usually complaining (bitterly) about the banks will you be writing to thank them & perhaps send the writer a wee drop of something inexpensive of course

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Have they heard something we havent?


Its WAR

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just thought id say well doe a&l

three weeks ago after having over £1200 in bank charges taken by them in the last year i wrote to a&l requesting a refund of £395 two weeks later they put it back in my account !!!result:p

feeling on a roll i sent a thank you letter and pointed out that they also owed me £900 in backdated and future charges expecting nothing.... two days later £900 in charges repaid .

if only every bank was so accomodating !!:lol:

Do we get to see scans of the letters with your name/address/account numbers removed? Do you have investments with them?

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well they are part of Santander and they are refunding charges to Abbey customers, I am going to troll through my bank statements and ask for my money back now

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Santander are refunding charges to Abbey customers? when did this start and does it include those that are stuck in the court system?


Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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just read the Abbey threads, It seems as if they are refunding charges and I dont know anything else

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Hi, 'HF'! Just had a quick peek at abbey myself, but spotted nothing specific - which threads in partic should I be looking out for? And are they only paying out in 'Hardship' cases, do you know?

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i claimed under the hardship rules and no i didnt send a cag letter i just told the truth that they had took x ammount and that had left me skint.

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I tried testing the water and had a refund of £25 with none of the usual vitriolic hate spouted by staff so trying to get the other £500 back now, started a new thread.

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Just came across this thread, while looking for inspiration for my Cap One fight....

 

A&L, in my experiance are actually very good at paying back......

 

My A&L experiance :

 

Sent them a SAR regarding my loan ( been closed for over 12 months ). A&L sent this with no issues... Noticed PPI was added, however included in the SAR I did sign for PPI...

 

I just thought forget it as all the paperwork was in order, but a few days later A&L sent me a letter stating they may have mis-sold me PPI ( wft no company has ever been nice enough to say that to me before )...

 

I simply responded to them that I felt they had mis-sold me PPI due to them not sending me any PPI documentation at the time of sale !

 

Result ! check received, no hassles, no phone calls, no court threats and I even sent them a big thank you letter..

 

Have A&L gone soft ? either way with the experiance I've had with A&L compaired to others, I will be banking with A&L in the future.... Spot on!

Edited by CardFight

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