Please please help

[marley2009]

I used to bank with woolwich, then barclays took over in 2006, in jan this year i went slightly overdrawn £100, i then changed bank accounts and forgot to pay barclays the overdraw back, since then they have been adding charges on top, they have closed my account and now say i owe them £662.63. they sent me a letter stating that they will not speak to me and now RMA are on my case. I have complained to the OFT regarding this as the amount has gone up due to charges, and i sent RMA an email stating that this account was in duspute.

 

I sent barclays a letter stating i wanted bank statements and that was 60 days ago, i have heard nothing ecept harrasment from RMA with calling cards and telephone calls. and NCO with the same.

 

I have had barclays putting bank charges on my account since 2006 when they took over for just going overdrwan now and again so i know they owe me at least £1500,

 

what do i do, I never banked with them in the first place, as i was with woolwich.

 

please help

[PGH7447]

did you send an official sar to get your statements?

 

also send rma the phone harrassment letter and the account in dispute letter

[marley2009]

hi yes i did to both, still no joy with the bank and harrasement still from RMA

[PGH7447]

now write for their official complaints procedures and report them both to the OFt and FOS respectivley