Hospitality at Old Trafford

[Theodjinn]

I recently booked 2 hospitality tickets for Man U v Wigan for my young son and myself. The original time and date for this match was 3pm on Monday 28th December. I am going down from Edinburgh for the game and the main reason for picking this date is because my girlfriend is taking her 6 year old daughter to see Miley Cyrus in Manchester on the same day. The concert venue have informed me I have to be there in person, with my credit card and identification as I paid for their tickets. I wasn't too pleased about travelling down to Manchester just after Christmas but I decided to make the most of it and go to a match at Old Trafford for the first time. Now I find out they have switched the time and date of the game to 8pm on Wednesday the 30th December! This would mean either travelling down to Manchester for the concert and then leaving again the next day and then coming back down again for the match the day after that or extending my (already booked) hotel booking for another 2 days over the Christmas period and getting the train home on Hogmanay (if there are any!).

 

I appreciate the terms and conditions of the sale of tickets state no refunds possible but I was wondering if there is any way out of this. The date change is really going to cause me so much hassle when it should have been a mini-adventure for us.

 

Thanks

Theodjinn.

[buzby]

As the revised date is not possible for you, a refund should be possible. You contract was for the original date, and you could have been leaving on a world cruise the next day - so as it is them who changed the arrangement, your request for a refund in full should be honoured.

[Theodjinn]

Thanks for that!

 

The thing is I already sent them an email telling them how much of an inconvenience this would cause and could they please refund me (no reply as yet). So, they know I'm not going on the world cruise...wish I'd thought of that!

[MRSWESTHAM]

Hi ya

 

Ihave this at WH all the time, seeing as its Man U Im pretty sure you could sell it (Probbly for a profit!) on ebay or such like ! Just on the off chance what would you sell them for ? x

[mkb]

Or you could sell them on here to me! Would love to go again as I've not been to OT for 2yrs now and am getting withdrawal symptoms

 

Seriously, if you do want to sell, please PM me.

[buzby]

With the anti-fraud measures in place, as you'd still need to show the CC to pick up the tickets, selling them on doesn't seem an option. You really need to send a letter by Recorded Delivery, quoting your purchase reference stating the new date is not suititable, and to cancel the purchase. Keep a copy and the receipt. If the refund doesn't arrive - your card company wsill accept this to arrange a reversal should they play silly beggars.

[MRSWESTHAM]

Lol Mkb Come To West Ham Its Much Better Than Ot X

[mkb]

LOL - only if they're playing Utd & I'm sat in the away end

 

My lad has been to Craven cottage a few times & he loves the atmosphere there but is still a red through & through (even when we help L'pool out by letting them beat us hence keeping the spanish waiter in a job til season end!)

 

For me, there's no place like OT

[raydetinu]

If you actually have the Old trafford tickets and I get them from time to time, anybody can use them.

Buzby I think its MC concert where the tickets have to be picked up!

[Theodjinn]

Thanks for all the messages guys but I got a reply this morning and they gave me a full refund.

 

I'll definitely go down sometime next year now as they gave me good service.

[mkb]

Darn it

 

Well done on getting the refund though