Tiaposy V Welcome

[djwigster]

There's a letter you can give them if they come round, which basically tells them to sod off.

 

Give me a minute...

[grumpymoo]

ooo thanks djwigster i'll use that too!

[tiaposy]

Thank you - can I fax it though? I won't be there tonight & don't want hubby involved (!).

[grumpymoo]

what fax number did you use? was it your local office?

[djwigster]

Here you go, amend to suit. Print a couple of copies out just in case they still come round after you've faxed it off. If they do shove it in their face with a look that tells em you mean it

 

 

Dear Sir or Madam,

 

Account Ref xxxx

 

Please be advised that I will only communicate with you in writing. I have noted your repeated attempts to contact me by telephone over the past few weeks/months and these have been duly logged by time and date.

 

Furthermore, should it be your intention to arrange a “doorstep call”, please be advised that under OFT rules, you can only visit me at my home if you make an appointment and I have no wish to make such an appointment with you.

 

There is only an implied license under English Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v Sheppard & Short Ltd [1959] 2 QB 384

. per Lord Evershed M.R.). Therefore take note that I revoke license under Common Law for you, or your representatives to visit me at my property and, if you do so, you will be liable to damages for a tort of trespass and action will be taken, including but not limited to, police attendance.

 

Yours faithfully,

 

Remember to print your name never sign it.

[postggj]

tiaposy

you are in good hands with diwigster

 

they have no authority to do this

 

PERIOD

[tiaposy]

Grumpy, ring 0161 788 8187. They have a branch-list and they gave me the number. He was really helpful actually.

 

diwigster - Thank you so much for this. I'll let you know if it works!

[jdene]

tiaposy

dont worry you are in good hands here with postggj and diwigster, dont panick dont speak to them and dont answer the door to them if they do call at your home, now you have found CAG its thier turn to panick.

jdene

[grumpymoo]

thanks, i am dropping in this letter tonight too along with my stop bugging me i am paying by standing order or nothing letter!

[tiaposy]

Well, they have just called - my account manager is actually alright. He wanted bank statements etc. I just gave him a token payment.

Thanks for the letters - saved me a major problem with my husband.

[postggj]

end of the month syndrome for welcome this

[Martynandemma]

Under the data protection act dont they have to ask for the person on the account ?

 

If they ever do turn up at the door unless they ask you for security details dont speak to them & if they do turn up ask them if they have ID. If they ask you a security question just refuse to give the info & shut the door in their face.

[ajpoolshark]

end of the month syndrome for welcome this

 

yep, its that time again for WF to totally ignore my harrasment letter and bang on my door again, still then again, my dog has got a glint in her eye, its time for her monthly WF agent leg bone gnaw!

[tiaposy]

Just wanted to say thanks for everyone's help on this one.

The guy who rung my office was so rude, i rang him back to tell him but all he kept doing was asking my security details, which I refused to give him. That wound him up!!!

[sillygirl1]

DONT give them your bank statement or fill in an income and expenditure form, they are not entitled to the information and are only fishing to see if you have an 'undisclosed income' that they can leech into.

 

They are scrabbling around for cash at the moment to pay their wages, so why not ask them for a copy of the bank statement for the account where your money has gone into to prove that the payment has been made... should confuse the hell out of them!

[skippync]

If these muppets do show up as other Caggers have said, give them the letter. If they become aggressive and try and enter your property call the police and also report the matter to OFT and Trading Standards. To enter your property they must have a court order and the police will not assist them in this unless there is an order. If they manage to get into your property and take anything then they have committed a technical burglary but you could definitely successfully prosecute for theft. Is this a secured loan or car finance??

[tiaposy]

normal loan - don't actually owe that much now.

He wanted to see my bank statements to make sure I wasn't spending on 'luxuries'!!! Cheeky sod.

[skippync]

I would send a CCA request and a Subject Access Request. When was the loan taken out? If they cant produce the CCA in 12+2 days then you can place the account in dispute which prevents them from vexatious debt collection.

[emmilou1]

spending on luxuries??? what a cheek! They have no authority to ask for bank statements.

[ozzywizard]

He wanted to see my bank statements to make sure I wasn't spending on 'luxuries'!!! Cheeky sod

 

I have to comment on this, it is totally unacceptable and they have no right. . . unbelievable. hope you told them so....... cant believe they actually ask these kinda questions and less informed people would do this.

[Martynandemma]

well they said to me once when I was looking for work (I had been unemployed for 12 months) "you cant be looking very hard for a job if you have been out of work for a year"

 

On their own telephone scripts I have been labelled a trouble maker who needs reeducating in the welcome policies proceedures.

[Dibbothe3rd]

I hope you have that in writing. They cant label you anything as all customers have to be treated fairly.

 

to me that could be construed as Libel!

[postggj]

Hi Marty

 

I Know You Are educating Welcome In Corect Consumer Law

 

Cretins

[mark1arby]

we found that stated on our computer notes.

 

"We must have a meeting with Our Customers and re educate them. Show them they can`t keep messing us about" NICE!

 

Cheers MARK

[christmas48]

hi you probably have sorted your problem but for anyone else, i work for a doorstep lender and you need to inform that it is a silent account i.e you dont want your husband to know. Also under data protection laws if they were to call at your house they cannot even mention the company they work for or the reason they are calling, they must leave a sealed letter if they are asked to leave a message at the door. They can threaten all they like on the phone or the door they are not even allowed to mention the word court! you can make arrangements with them to repay debt and dont be put of if they say thats not enough, they just want more.. if any one else has problems with these type of companies please get in touch..