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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Alliance & Leicester Closed My Account Without Any Notice!


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I have had an A&L Account which has an overdraft limit of £1500. It has been overdrawn once or twice in two years and my partner and I but in regular payments between £800-£1300 so it always meets the required minimum deposit amount every month. I have a few direct debits which are assigned to this account including my monthly mortgage payments. I have had recent financial difficulty with credit card payments which included an A&L Credit card. I seeked advice from the CCS and sent out letters to my creditors explaining the situation, but I hadn't signed up to any Debt Management Plan as yet. I have been in contact with my creditors trying to sort things out. A&L decided to take it upon themselves to close my current account immediately without any notice! Even thou my account has been up to date! Still Taking any incoming pending payments but cancelling direct debits and standing orders including my mortgage!!Freezing my account and cancelling my card, cheques and access to my money that was paid in??!

They claim that I'm on a Debt Management plan which I'm not. I expianed the situation and they said CCS need to fax them to confirm this?? Obviously the CCS wont do so.

 

I cant believe they can close someone's account without any notice, taking their pending money in the process and cancelling direct debits.

They have money and that money was to pay my bills which I obviously cant do now.

I sent a complaint letter to A&L but haven't heard anything yet?:mad:

 

Can I claim or get money back????

 

Not sure what to do......:(:idea:

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Guest Old_andrew2018

Without money to pay bills you are going to have increasing difficulties with your creditors, so if have not received replies soon you might consider sending a PM (Personal Message) to some of the experts on the forum remember to include a link to you thread.

Alternatively as you need urgent advice try contacting the site team asking them to direct your thread to people with expertise.

To do this you simply click on the red triangle report.gif found under the name of every poster, this Will open a dialogue box where you can leave your message.

 

Andy

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