job loss:gone self employed.reclaim PPI ?

[mjr001]

i have had credit cards with mint and RBS for nearly 10 years, i recently lost my job and have gone self employed doing the same line of work (contruction). when i phoned up to claim off my PPI when i lost my job they said i would have to sign on for unemployment benifit and get letters from my preivious employer before they would considor it.

i cannot live on unemployment benifit, only just getting by by going self employed but still £1500ndown on wages each month. so i cant claim PPI

my problem is that now i am upto my limits on both cards and even though i am paying the minimum payment they ask for, the balances still go up by £60 a month. they are both aking me to cancel my PPI so the minimum payments dont keep adding to the total balances.

my attitude is now to cancel the PPI on both and try and reclaim the payments i have made on the PPI back by some reason, just to try and get some of my money back. any ideas ??

[BankFodder]

I think you should look very careful at the turn conditions of your PPI to see whether in fact you are covered in your situation. Don't forget that these people make their money by not paying out. They practice loss denial. Of course they might be right. on the other hand this may simply be the first stumbling block that they throw in your way to try and make you give up.

 

Don't trust them. Look carefully at the terms and conditions and then go back to them -- or better still come back here.

[mjr001]

i cannot find any of the paperwork for the PPI as this was taken out nearly 10 years ago. i have come to the conclusion i want to claim it back. any ideas ?

[Jan4a]

OK, its not an easy or fast route but if you are determined to claim back PPI then your first step is a SAR request to both companies (unless you have all your statements?).

 

But you do need to read the PPI stickies first, from these you will find out if your PPI was missold.

 

I'd read the stickies, then search for Mint and RBS credit card PPI threads and see how others have got on with reclaiming. As Bankfodder says bank will make it as difficult as they can for you to reclaim.

 

Might be worth you reading the CCA stickies too ..........

[alanalana]

As Jan4a states homework first read up then send SAR gather all the data and then prepare your reclaim case. They will put stumbling blocks in your way as Bankfodder says. You must not let them put you off and stick to the legal timescales. If they refuse your claim of fail to answer within 8 weeks you can proceed to the Financial Ombudsman Service who are currently upholding 90% of claims in favour of the consumer.

 

Any questions just post them up.

 

here are a couple of links to get your started.

 

PPI - Some Notes for Claimants.. This give all the mis-selling issues on PPI

 

Two links for SAR templates...Full SAR for ppi and

Data Protection Act 1998 - Subject Access Request

 

You can be specific with what data you request although the Subject Access Request is really asking for everything. The Statutory fee is £10.00 Postal Order is fine but keep the details of the number for future reference. The post office will be able to confirm when it was encashed (just call 01246 542091 they will even send written confirmation if you request it) Send all correspondence by at least recorded to be signed for so you can track delivery through Royal Mail

 

You should request the following documents:

 

A true copy of your Consumer Credit Agreement with the Terms and Conditions that were applicable at the time you took the loan/card/mortgage.

 

Copies of all statements applicable to the loan/card/mortgage.

 

Copies of all correspondence that apply to you as a data subject ie letters, emails, faxes etc.

 

Copies of all recorded telephone calls or transcripts of the recordings.

 

Copies of any notes made by bank/loan company staff in their dealings with you as a data subject.

 

Do not be fobbed off by them citing issues such as relevant filing systems.

 

If they have any records/data on you as a data subject and it is held under your name, address, post code, account number/s or any other system where the data is identifiable to you then it is a relevant filing system. Even if it is a specific serial number on microfiche records and the serial number is applicable to you.

 

Mis-sold PPI? Want your money back? use these links to help

 

If you have a look at my thread there are lots of letters that you maybe able to use cobbled to your own case.

 

Good luck