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    • Thank you for the reply - I'm half expecting them to either drop the whole thing or to spring the "We had to tell the court that you don't want to pay so we're going to restart proceedings" idea given the language in the consent order that I signed with them. Going to read up and prepare to defend in case they fancy playing that game. It'd be nice if they would actually play by the rules for once...
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    • Hi everyone,    They started sending threats:   Wednesday:    We have been instructed to proceed formally on this claim in 7 days in respect of the balance due to Photo Studio Group unless discharged or an arrangement made. This will result in a formal Letter Before Claim and Court Proceedings.    Thursday :    It's not too late to stop legal action. Settle the £1182.89 due to Photo Studio Group.    Friday 8:23am :   The £1182.89 due to Photo Studio Group is overdue we are now instructed to proceed with a formal Letter Before Claim.    Friday 6:28pm:   We are now considering whether to issue Court proceedings to recover £1182.89 owed to Photo Studio Group.        
    • Hi Guys, I would appreciate any advice you can give.   In mid September this year we went to a Caravan company to look at potential caravan purchases, we found one caravan that we liked it was a 2018 model,   however when talking to the salesman we expressed concern that the settee and the bed mattress seemed to be of very poor quality and lacked any real support. The settee and mattress also seemed older than the year of manufacture would suggest. The salesman assured us that the fittings were manufacture fitted and that was, 'Just how they are'. He agreed to look into the matter for us.   As a result we paid a £1,000 deposit on our debit card, the salesman asked us to sign a contract for sale regarding the caravan informing us it was 'a receipt for the money we paid'.   We were due to collect the caravan this week, however, during the period from signing the contract we felt that we were being mislead about the furnishings previously mentioned so we carried out some research.   I sent the photographs to the manufacturer and asked them if they were the original fittings supplied by them, they responded that the settee and mattresses shown in the photographs (Taken from the online sales pictures from the sellers website) were never fitted to that caravan and had never been supplied by the manufacturer. I also downloaded the brochure from the manufacturer that showed the settee and bed mattresses that were fitted to the year and model of the caravan we had paid a deposit on, were nothing like the ones currently fitted.   somebody has taken out the superior Settee and bed mattresses and replaced them with cheaper inferior quality ones which seriously devalued the caravan, notwithstanding reducing the comfort and quality of the caravan. He insisted that the photographs (taken from their website) were the correct fittings for that caravan.   On Sunday 20th October, I sent the caravan sales company a letter stating that we were rejecting the caravan and that we had been mislead as to the quality and provenance of the fittings, that we no longer had any trust in the sales company and under the Consumer Rights Act requesting the return of our deposit.   We received a response the next day that stated, they accept the cancelling of the contract however, they are retaining our deposit against the purchase of another caravan from them.   I think it is a given, that we would never darken their doorstep again let alone purchase anything from them. I would add that all our concerns and the company's responses have been via email, so we have an audit trail of what has gone on.   I have considered chargeback, as we paid on a Visa debit card (I know should have used a credit card) and I am aware that we have 120 days to try and implement this.   I'm looking for advice as to what to write to the company to start with, i.e. Letter of complaint (They have no complaints policy or procedure in their T&C, they are also not signed up to the Dispute Resolution Ombudsman Scheme) or a, Letter before Claim, or do I involve Trading Standards.   Any advice from the wise members of this group would be greatly appreciated.   
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Please help..How do i fix my touchpad on my acer 5738z????


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After a while, when i use the touchpad on my laptop..The arrow neer goes to where i want it too and makwa sudden movements all over the screen and it takes ALOT of effort to get it to where i want it..Sometime fter restarting the lappy it fixes itself but it comes back

 

I know you can download drivs but i don't know where to go or what to download

 

Could anyone PLEASSEEE give me a step by step on how to rid my laptop of this most annoying problem..I have an acer aspire 5738z

 

I really appreciate the help..

thanks

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Have you looked on Acers own website for driver downloads?

Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (amended just for Bookie)

 

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yes but i justdon't know what to do.I am not very good onthese things...Is there any way you could tell me exactly what i need to download and do to fix the touchpad? Do you need more info...

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I'll have a look on their website now and get back to you.

:!: Any advice given is from my own personal experience and should always be backed up by a professional :!:

:lol:If my post was helpful to you, please click my scales :lol:

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Okay I've found two updated drivers, but I need to know which one you have already, if you can find a logo in your taskbar (bottom right of windows bar) that maybe changes colour (looks like a touchpad actually), put your mouse cursor over it and some text should be displayed on it, it will either read "Synaptics Pointing Device" or "ALPS Pointing Device".

 

Once you know this, I can get a link for the updated drivers for you and give you info on how to install.

:!: Any advice given is from my own personal experience and should always be backed up by a professional :!:

:lol:If my post was helpful to you, please click my scales :lol:

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I also need which operating system you have, like Windows Vista Home Premium 32-bit for example.

:!: Any advice given is from my own personal experience and should always be backed up by a professional :!:

:lol:If my post was helpful to you, please click my scales :lol:

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it i the synapc pointing device..suld i delete any drivers i tried to download? or will it not matter...thanks again

 

Don't bother, the new ones will overwrite the older ones. No worries.

:!: Any advice given is from my own personal experience and should always be backed up by a professional :!:

:lol:If my post was helpful to you, please click my scales :lol:

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Okay, click Start and in the search box type "dxdiag" and hit enter.

A window will come up with a Yes or No option, click Yes and a large window will then open with a lot of information on it, in the center of this box it will have "Current Date/Time: 06th October 2009...."

"Computer Name"

and "Operating System: Windows Vista..."

 

Inform me of what it says in the Opertaing System part and I can send you the link to download.

:!: Any advice given is from my own personal experience and should always be backed up by a professional :!:

:lol:If my post was helpful to you, please click my scales :lol:

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wow...that is cool lol..ok so it says windowsvista home premium (6.0,build 6001)

 

I am not sure if you are familiar with this acer laptop but it says hdmi on it, so If i bought a hhdmi cable I could watc the laptop on the tv? But do you know what other wire i need (for the sound)...and do i just plug them both in to which bit?...sorry that was an additionl query lol

 

again thank you thanyou !

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Well, as long as your TV has a HDMI port on it, just plug it in and it should carry the sound over too, no need for a second audio input, but you may have to configure your laptop and TV to enable the sound via HDMI.

 

Okay, I have the download link and instructions, I'll PM them to you very shortly.

:!: Any advice given is from my own personal experience and should always be backed up by a professional :!:

:lol:If my post was helpful to you, please click my scales :lol:

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oo okay...is the enabling ofsound a long process..because i could gt the hdmi and then maybe ask for help or you could tell me now if it not too long to say?I have a flat screen tv so i assume it has a hdmi cable...but it is not hd? is that completely irrelevant?...lol

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It must be a HDMI enabled TV, if it is it will have "HD Ready" written somewhere on the front of the TV itself, if you see a sticker with it on or anything like that, then it should work just fine.

 

SOME TV's don't need any more setup than just plugging in the cable, Samsung & Sony TV's are pretty good for "self setup", they detect what is plugged into them, and adjust settings automatically. So you may get lucky! ;)

:!: Any advice given is from my own personal experience and should always be backed up by a professional :!:

:lol:If my post was helpful to you, please click my scales :lol:

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Hey thanks for getting the info..Well i downloaded the drive..It is still quite flaky, the touchpad sometimes works ok but after a while you gotta drag it that bit extra..Any other ideas? Everytime i start up the lap it says do i want to have this synac thing work and you can pres ok or cancel?I press ok

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