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Cheque Book Loans / Debit Card Loans nightmare!


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We had the same problem with these people a couple of years ago, as we couldnt afford to pay them amount in full they took it out over a couple of months but when it was paid they carried on taking payments off my debit card so i had it changed. When they realised they set up a standing order and took £300 but the bank refunded it and gave us a new account number and new debit cards when we explained this company had taken the money fraudulently . they tried to set up a new standing order about 3 more times and the bank sent us a copy but it was all on the old account so they never got any money , I rang them and told them that the banks fraud department were investigating them and that we were also going to the police and we havnt heard from them since.

We are with Natwest too, just tell them the company are trying to take money without your permision and they will just set up a new account and give you new cards.

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  • 2 months later...

hi i have a debt withn these and they did the same to me but with the co-operative bank which i still have but nothing been taken for months i am now with natwest for my wages and companies don't have my details.

 

Just a question really i have noticed that i have a copy of my agreement on my laptop saved but no signature or date from me. Doesnt this make it void?

 

Also i don't actually remember signing this or recieving this in the post just online.

 

Any help?

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Hi All,

 

I have taken on most of the PayDay Loan companies that are complained about on here, and in most cases have won my case. They have, as of yet, never issued a CCJ against me, and although I have had the usual 'phone calls', have stopped them as well.

 

The basic rule in dealing with these people is to be 'thick skinned'! The other thing is not to stand any nonsence, and if its getting too much tell them that you are reporting them, and actually do it.

 

However, and lets all be honest here, when you take out a PayDay Loan, you know exactly what the repayment will be, if you don't like it, then you shouldn't take it. I do accept, and I am in the same area, we all take on things we really can't afford, especially when we are desperate.

 

I am fortunate enough that I worked in the Debt help business a few years ago, and helped many people in difficult situations, drawing on my own experiance. Its a shame really, that after I was made redundant I tried to get a job with the CAB as a Debt Advisor, I properly had more knowedge about this area than all their mangers! I didn't get an interview!!!

 

Anyway, I have experiance of Debit Card Loans, and bank with NatWest. I had a £300.00 loan with them, and they also tried every trick in the book, with false Standing Orders, etc. I too was told by NatWest once that they couldn't stop a Standing Order that had been falsly set-up on my account, taking the whole £300.00. However, a call the NatWest's complaints department soon got that re-funded. I also made a complaint to NatWest about the fraudulent Standing Orders, which they have sent copies to me.

 

I have also taken action against them, reporting them to the Data Protection people, for giving away details of my loan to a family member, and reported them to the FSA for illegal practices. The investgation is on going. Funnily enough I have not heard from Debit Card Loans since this has been going on.

 

What I suggest to everyone is always have two bank accounts, one where your money is paid in, and never give your debit card details out on this account, and another to accept and your PayDay Loans. Also watch all your Deirect Debits and Standing Orders, cancel any which you do not know about as soon as you see them applied to your account.

 

Stand up for yourselves, if you have diffuculty in repaying them, contact them and make a fair, but affordable offer. They will try and ask for more, but tell them that is the most you can afford, and stand firm. If they threaten legal action, tell them to go ahead and you'll let the Court sort out a fair repayment, which you can tell them will properly be lower than what you offered anyway.

 

Good Luck Everyone.

Edited by Grizza
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