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    • Hello, thank you, I had it marked as due this Friday on the calendar.  My only defence is that I have a really acute kidney infection and infected cellulitis in my leg, last week has just been about survival although I doubt it will matter.  Can I file something late do you know?  Crikey life’s a bit of a bucket of muck at the minute 
    • ROFL Deals with the EU is going to be a prime mover for years to come, whatever could make you think otherwise - it is, soon to be was, was our biggest, most profitable, and soon to be seen as most necessary market for all but the Singapore-on-Thames profiteers.   Thats what you get when you listen to International profiteers lies masquerading as nationalist jingles.
    • Just upload one of the identical letters sent, hopefully it’s done it correctly.
    • convert-jpg-to-pdf.net_2020-10-20_09-48-52.pdf
    • Things have progressed - Creation sent the SAR. They printed the postage on 16 October but backdated the letter to 29 September, 2 days before deadline, so that issue is dead now. They have shown how dishonest they are and I will take it up with ICO with no expectation of anything. The solicitors I used take the small DPA cases because they get full costs. LBA etc will cost them £50 of paralegal time. If the claim is filed and no SAR data has been supplied they are guaranteed to get paid a decent amount for filing a boiler plate case. They also have cheap ATE as it is process driven. The downside to them is that the defendant can defuse the bomb by supplying the data and this turns it back to a very low value money claim. As such the sols have dropped me and I will not be suing over a 20 day delay. 
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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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we are going to write to our landlord as they are failing to do repairs, we have damp and mould on several walls, floorboards collapsing, cracks in a load bearing wall, smoke alarm goes off for no reason any time of day or night, one wooden window frame rotted to extent window is dangerous, ect...


what i want to know is, how long do i give them to do the repairs? i intend to say they have 1 month to do them or i will call envionmental (spelling?) health in. we have been telling them about some of these problems for 6 months.


also do i take the letter in in person or post it recorded delivery.

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For normal repairs there is a specific procedure which you would normally go through (detailed here by Shelter Shelter England - Tenants doing repairs


However, from your description of the repairs they sound structural and therefore well outside this procedure.


Just write to the landlord, list ALL the outstanding repairs. Say that you have made repeated requests for LL to carry out these repairs and that unless they are completed within the next [6 weeks?] you will contact the Environmental Health department of your local council.


I presume you have an address for your LL. The problem with sending it recorded delivery is that he may refuse to sign for or accept the letter. The best idea is to prepare two copies of the letter in two envelopes. Post one first class from one post office and get a certificate of posting (free). Then post the other (either on the same day, or the next day) from a different post office, once again, getting a certificate of posting.


Should LL try to say at some time in the future that he has not received your letter, a judge is unlikely to believe that two letters posted on different days from different post offices have gone astray!


Personally, from your description of the problems you have, I think you should contact Environmental Health anyway!!


You do not say what sort of tenancy you have, but you may have to be prepared to receive a s.21 notice for possession if your LL is annoyed by the letter.

Kentish Lass

Information given is based on my knowledge and experience and is not to be considered as legal advice

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That means LL cannot get possession before February. It of course also means you cannot move either. Definitely go ahead and send your letter before action and if the problems are not resolved, involve the Environmental Health department.

Kentish Lass

Information given is based on my knowledge and experience and is not to be considered as legal advice

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