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    • Not prosecuting in the public interest seems to be bandied about on forums frequented by students. I don't think I've ever seen a prosecution not go ahead because of that. You would have to define why it isn't in the public interest to prosecute someone who isn't paying their way and is costing other travellers more. I can't think of a reason. HB
    • we have known for a very very long time that 9/10 the OC never knows IRRWW are chasing debtors nor  in some cases even taking money from them that the OC never ever see!! IDRWW pockets it -  free money - lets all go on a staff holiday. there was an article some years back whereby that quoted some +£4M debtors had paid to IDRWW on UAE debts that when contacted the originating banks knew nothing about....😎  
    • let the ombudsman do their job. you'll win handsdown you dont obv owe OVO p'haps anything at all.  dont worry about Past Due credit or any other DCA ( THEY ARE NOT BAILIFFS!) as for you being added to the debt, thats quite OK, you were a resident adult and equally liable under law. once you start getting things moving via the  ombudsman dont forget to get your credit files cleansed of any negative data & seek compensation for distress etc, again the  ombudsman should sort both out for you. as you are now NOT a customer of OVO, there is very very little they can do to you now.  
    • A question - did you use the supermarket or the restaurant? I see the restrictions are different. Sign.pdf
    • DN is ok DCA NOA is ok, though not one from Newday saying they've sold it. agreement states esigned on a sunday at 11am?? really??  but no typed names or tick box nor any IP address used. if the date is correct then poss ok, it that your correct address for that time of take out? but if not, then that could simply be a copy of someone elses they've used with you details copy'n'pasted over theirs. the agreement details separate T&C's in at least 8.4. a full set of T&C containing your correct address for the time MUST be included. failure renders the agreement unenforceable... have you the T&C's too? dx
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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payday loan hell, now Mckenzie Hall chasing. **


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Hi All,

I have been reading the threads on here for the last couple of months. I am hoping that by posting my own sorry taleothers may be able to offer some much needed support and advice:)

Ok, here goes...I owe payday express 355.00

Quick Quid 500.00 + 115.00 interest (615.00)

Wage Day Advance 325.00+65.00= 390.00

I defaulted on all 3 of these loans last month. I had basically been in the trap of reloaning and paying 300.00 a month interest every month for a year. I followed the advice given on this site and reported my debit card as lost, cancelled dd'd and had wages paid into a seperate account.

I sent a copy of my income and expenditure to all three companies and set up standing orders for 5.00 a month (all I can afford) to pde and wda. I was unable to do so for qq as they wont give me their account details.

I have received a letter from pde who have accepted my proposal but havnt heard much from wda or qq. I have had a couple of phone calls and emails and 1 letter from qq, basically saying my account is in default and 'collection activities will continue', and have had 2 x emails from wda asking me to give alternate debit card details (I am not going to). I did telephone wda and qq who I have to say have been surprisingly corteous and helpfull, however, I am worried there is worse to come. I am scared dca will turn up at my door or I will be taken to court. Im worried sick and want this mess sorted out. Anyone who has any advice please reply

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Hi hotmamma

 

You have taken the right steps so far. All you can do is continue to make offers of what you can afford to them.

 

The chances of being taken to court are minimal, these types dont want their business practices made too public.

 

DCA's are not a problem - they have to operate within the law, despite what they claim.

 

I would keep all communication in writing - you need the paper trail and these people will say one thing and do another.

 

Your parachute account and SO is good - keep it that way, or they will try to plunder your account.

 

Hopefully mjc007.5 will be along to look in - he's one of the resident experts on PDL issues.

 

good luck

T2

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I had basically been in the trap of reloaning and paying 300.00 a month interest every month for a year.

 

Aaaargh, remember it well. £3600 over the course of the year....:eek:

 

You've done everything right, and my experience was that no debt collectors ever called. The worst part was the incessant phone calls to my work place, but there are letter templates on here that will knock that on the head as well.

 

You've made an offer of payment, stick to your guns and eventually things will get better. You've paid an obscene amount of money back to these people, so cut yourself some slack. You're through the worst part TBH. :smile:

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Hi,

thanks both for your replies, I have to say I had never considered how much interest I had paid, I cant believe its that much.

I think it is the silence that is worrying me, as I said apart from a couple of calls and emails, and 1 letter, I havnt heard much yet.....

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I think WagedayAdvance may be in trouble, they are widely being pushed by other companies as being a 'preferred lender' but quite honestly they are just as bad as the others.

 

Watch for people trying to get hold of your bank details, several have tried (and failed) by ringing me up and saying "We need to confirm your bank account details..." I say "Sorry, I will do that in a branch" and put the phone down.

 

I know what you mean about the silence, you are trying not to get paranoid and work out other ways they may be trying to 'trap' you into revealing your bank details.

 

Good luck and don't forget that any online application form that needs your bank details SHOULDN'T be filled in with an account your salary goes into, 'just in case'.

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Hi,

thanks both for your replies, I have to say I had never considered how much interest I had paid, I cant believe its that much.

I think it is the silence that is worrying me, as I said apart from a couple of calls and emails, and 1 letter, I havnt heard much yet.....

 

No problems, it's nice to be able to help.

 

I'm not ashamed to admit that I sat down and cried when I realised how much interest (well, "rollover" fees) I had paid. Suffice to say I could have paid 4 months rent with it, nearly 5, which where I live is a big whack of cash. I've pretty much paid back all the original loans now, but even I think I'm clinically insane for doing that. They'd all had the original loans back 5x over by the time I'd paid all the interest - after I get through the bank charges drama, I might see about getting something back from this lot, TBH. I'd dearly love them all to be shut down.

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  • 4 months later...

Hi,

I last posted in Sept 2009 when I defaulted on 3 payday loans: so far have set up arrangements and standing orders with payday express and wageday advance. Tried and failed to come to an agreement with quick quid. Despite numerous offers, emails etc I am yet to pay them. Today recieved an email from Mckenzie Hall asking me to ring them. Didnt give a reason, but I assume it has been passed to them via qq. I responded by saying I am unable to telephone and can only respond via email or letter.

Anyone got any advice, I want to pay but cant afford the full amount, help please im scared as I have heard they are really nasty:(

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Threads merged and moved.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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...an email from Mckenzie Hall...

Did you hear the clang as this account hit the bottom of the debt collector pile?

 

Muck Hall being involved suggests that there is no chance of the company concerned every getting a penny more from you. LOADS of threads on that wonderful bunch of doughnut eaters (un-sugared these days). Search the CAG site, read more, and you'll understand.

 

The suggestion now is to send a letter to Muck Hall, saying you do not acknowledge any debt to them, (lots of letter templates around here too) and ask them to send proof etc. Some would suggest sending a CCA request, but that will cost you a pound and would probably be a waste of time as they can't normally produce such paperwork.

 

Don't be scared, don't phone them, don't confirm any security details if they call you, don't use email. Make sure you have everything in writing from them and ensure that any letter you send them is via recorded delivery, so they can't say then never got it.

 

Several people on here have had dealings with this lot. Last time they called my friend she started to chat to the caller about the recipe she was trying for dinner that night, and totally ignored everything they said! They get fed up and hang up. If they try talking to you without confirming who you are then they are in breach of the Data Protection act, and they know it.

 

That does not stop them making nasty threats, but that's all they are, threats. Learn to ignore these, just hang up if they start. If they persist just repeat over and over 'put it in writing please', 'put it in writing please' until they hang up. :D

Be good to those who give you advice that helps - click the star to give them your thanks by way of a reputation credit.

 

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Standard advice - Never speak to them on the phone, they are experts at bullying people into paying, whether the alleged debt is real or not. Send all letters by recorded delivery in case they "lose" them. Do not sign letters, just print your name, so that they can't get creative with Photoshop.

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