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Crazybawz

Welcome Hp for car disaster

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Hi folks

first post after reading many topics relating to the monkeys that are (un)Welcome car finance. I still have the car sitting on my driveway after attempting to VT my agreement in Jan/Feb 2008!!! :mad: After numerous letters sent and phone calls taken, all of which they claimed that the car would be uplifted soon, the b*stards have hit me with a letter from lawyers demanding settlement of the account. I paid 18 months of the agreement then attempted to VT as are my rights? the car has been here for 20 months now and not once has any representative of welcome visited my home to get the car. on my last conversation with them i informed them that if the car was uplifted i would come to an agreement to settle any monies owed to them, although i don't think i should have to pay as they haven't kept up their side of the agreement, any help?

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Welcome to our forums!

 

Have you evidence that you VT'd the agreement? Was your termination letter sent via recorded delivery for example?

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Unfortunately not, on several of the telephone conversations the person on the other side has repeatedly said to me "the conversation is being recorded for our records, are you happy with that and can you state clearly that you wish to voluntarily terminate the agreement?" to which I replied "yes".

Every conversation, be it calling the number on the back of the agreement, the Glasgow office or the customer complaints department just ends up with nothing being done.

Beginning to think I'd be better sending them a bill for just short of two years storage on my parents property!

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I think it might be worth sending a SAR to Welcome and also getting your local trading standards office involved. Are you aware of what a SAR is? If not let us know and we will help furthermore :)

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Thank you for the great assistance so far. :D

You were right though, i don't know what a Subject Access Request is and I wouldn't know what to say when i go visit the local Trading Standards, I'm a bit of a fool when it comes to this sort of thing. :???:

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sar is no2 in my sig. you need to include a £10 po and send recorded. tis will give you everything they have.

 

i have moved your thread to the welcome forum so you are with allies and might help t read over the other threads there as well

 

ida x

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