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Barclaycard, What to do?


Pidgeon142
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I have drafted the non-compliance letter lets see what happens???

 

One question I do have though. It is my reading of the Act and regulations that in response to a CCA request a copy of the agreement in its original form (subject to ommisions allowed) as well as notices of variation or current terms must be provided. Is this correct or can the original agreement, with new terms inserted (current t&cs), be enough when any of the terms have been varied??

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  • 2 weeks later...

Hi Barclaycard have failed to respond to my letter and a phone call regarding non-compliance with DPA.

 

I did recieve a response persuant to s78 CCA with current terms and conditions but nothing else.

 

I am currently filling out the N1 with the template but have some questions.

 

Should I fill out one form per account or one for all?

 

Should I state on the form the Information / Documents I require?

 

Do I need to go to the court or can it be done online?

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Should I fill out one form per account or one for all?

 

No, just one- your SAR was a request for all data they hold on you, it is not account specific.

 

Should I state on the form the Information / Documents I require?

 

Yes- you want every damn thing they have on you.

 

Do I need to go to the court or can it be done online?

 

Best to use the N1 and do it through the court- they will attempt a defence and it will end up in your local court anyway.

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Thanks nearly there now.

 

As they have sent some information should I specifically state that they have sent some information and list the information that was not sent i.e statements or just that they have not complied and that I want full compliance with s7?

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