Premier Man / Reliable Collections / Fredrickson International.

[TheV5]

Hello everybody. I am new to this forum although I have looked at it in the past.

 

I have a problem and wonder if anyone can help me out.

 

The first half of this story is on Money Saving Expert site http://forums.moneysavingexpert.com/showthread.html?t=1699647&highlight=

And it was suggested that I ask you guys on this forum as you are better suited to this sort of situation.

 

My last correspondence with them is as follows:

 

“I have written to you a number of times stating that this account is not mine. I have had one letter back from a Ms. Sue Worley which told me nothing. I keep getting what appear to be standard letters from yourselves stating that you have escalated the matter further and you can prove items have been delivered to my address etc. You have yet to present this proof to me, or any other documentation despite many requests.

 

I have now had another letter stating that the debt has been passed on to a debt recovery company. I had a phone call from one of your representatives about 2 or 3 weeks ago assuring me that all letters of this nature would stop while the matter was passed onto your investigation department. I have yet to hear from them!”

 

The letter above was dated the 17th July and one below was dated 29th June which goes as follows:

 

“I have now had a very threatening letter (dated 24th June) stating the following:

 

Quote:

“Your conduct in this matter is unacceptable and will not be tolerated. Our client has delivered goods to your address and little effort has been made to pay for them. We are currently considering further steps to recover this debt.

 

Take notice that a payment needs to be paid within the next 48 hours to prevent further action.”

Unquote

 

As stated before, I have not made any orders from your company and have had no correspondence since 2002 when I closed the account. Also, no items from your company have ever been delivered to my address, this is pure fabrication.

 

I would at the very least like to see proof of contract between myself and Premier Man with my address and my signature etc. I dispute that this debt is mine and would need to see concrete proof that this debt is in fact mine and that items have been ordered by myself and delivered to my address i.e. I need all details of items delivered, dates of delivery, address that items have been delivered to, proof of contract with my address, payment details and method of payment.

 

Would you also kindly inform other people at Reliable Collections to cease sending me threatening letters and demands for monies and that all contact is to be made in writing with yourself.”

 

I have now had a letter from Fredrickson International Limited who have now taken the debt on stating that I owe them £832.83. I still dispute that the account is mine and Premier Man / Reliable Collections have sent me nothing in way of proof of contract between myself and them or provide any proof of delivery which they state they can prove. In fact they have sent me one letter and that told me nothing. The only other correspondence I have had with them is mentioned in the letter dated 17th July.

 

Can anyone tell me where I stand with this and what maybe the best course of action.

 

Many thanks, Tim

[PGH7447]

Hi and welcome

 

Hello everybody. I am new to this forum although I have looked at it in the past.

 

I have a problem and wonder if anyone can help me out.

 

The first half of this story is on Money Saving Expert site http://forums.moneysavingexpert.com/showthread.html?t=1699647&highlight=

And it was suggested that I ask you guys on this forum as you are better suited to this sort of situation.

 

My last correspondence with them is as follows:

 

 

“I have written to you a number of times stating that this account is not mine. I have had one letter back from a Ms. Sue Worley which told me nothing. I keep getting what appear to be standard letters from yourselves stating that you have escalated the matter further and you can prove items have been delivered to my address etc. You have yet to present this proof to me, or any other documentation despite many requests.

 

I have now had another letter stating that the debt has been passed on to a debt recovery company. I had a phone call from one of your representatives about 2 or 3 weeks ago assuring me that all letters of this nature would stop while the matter was passed onto your investigation department. I have yet to hear from them!”

 

The letter above was dated the 17th July and one below was dated 29th June which goes as follows:

 

“I have now had a very threatening letter (dated 24th June) stating the following:

 

Quote:

“Your conduct in this matter is unacceptable and will not be tolerated. Our client has delivered goods to your address and little effort has been made to pay for them. We are currently considering further steps to recover this debt.

 

Take notice that a payment needs to be paid within the next 48 hours to prevent further action.”

Unquote

 

As stated before, I have not made any orders from your company and have had no correspondence since 2002 when I closed the account. Also, no items from your company have ever been delivered to my address, this is pure fabrication.

 

I would at the very least like to see proof of contract between myself and Premier Man with my address and my signature etc. I dispute that this debt is mine and would need to see concrete proof that this debt is in fact mine and that items have been ordered by myself and delivered to my address i.e. I need all details of items delivered, dates of delivery, address that items have been delivered to, proof of contract with my address, payment details and method of payment.

 

Would you also kindly inform other people at Reliable Collections to cease sending me threatening letters and demands for monies and that all contact is to be made in writing with yourself.”

 

 

 

I have now had a letter from Fredrickson International Limited who have now taken the debt on stating that I owe them £832.83. I still dispute that the account is mine and Premier Man / Reliable Collections have sent me nothing in way of proof of contract between myself and them or provide any proof of delivery which they state they can prove. In fact they have sent me one letter and that told me nothing. The only other correspondence I have had with them is mentioned in the letter dated 17th July.

 

Can anyone tell me where I stand with this and what maybe the best course of action.

 

Many thanks, Tim

 

You now need to demand their complaints procedure and report them to the OFT if you are sure the debt is not yours,

 

You have told them often enough, so no more mr nice guy, if they do not send you their complaints procedure then report them to the OFT and let them deal with it, I would also let your local/national newspaper know about this harrassment - look up Mrs Beryl brazier, and quote that in y

[PGH7447]

and has it is a catlaogue debt the simplest way to get rid of these [EDIT] is to send a CCA request to freds, they will soon scarper

 

 

 

 

 

MODERATOR'S NOTE:

Not necessarily!

Edited September 29, 2009 by Rooster-UK
Libellous comment removed

[TheV5]

Thanks for the info. Should I ask Premier Man / Reliable Collections for the Complaints Procedure or Fredrickson International Ltd? Also, are there any good template CCA's on this site or elsewhere? Thanks

[PGH7447]

send the cca to freds, they are the one now chasing

 

request premiermans complaints procedure

 

The Consumer Forums - Debt collectors

 

letter 8 for the cca

 

send recorded do not sign costs £1 postal order

 

or use letter 18 if you do not know about the debt, costs nothing again send recorded do not sign it.

 

some say that photoshop is a tool in the dca's armoury:)

[Jan4a]

Have a feeling Premier Man are part of J D Williams/N Brown Group? I see so many posts for these people I'm sure they should have their own section!! They're a nightmare. Good luck

[TheV5]

Hi all,

 

I have sent letter template 18 to Fred's and a request for a Complaints Procedure from Premier Man / JD Williams. I sent these recorded last Tuesday lunchtime, but still haven't had anything back as of yet. However, Fred's have sent me a letter today stating that if I don't pay within 7 days they will get a court order to enter the premises and size goods to the value of the debt plus costs; somewhere in the region of £1200! Shall I just wait for them to reply to me reference the request for the CCA or do I need to write to them further?

 

Thanks everybody.

 

PS - I may take a while to get back on to the forum as I stupidly dropped my laptop on Sunday and the thing won't power up now! The joys...

[PGH7447]

is the letter May get a court order May do this Might do that,

 

sounds like their usual empty threat-o-matic rubbish

[DonkeyB]

Hi all,

 

I have sent letter template 18 to Fred's and a request for a Complaints Procedure from Premier Man / JD Williams. I sent these recorded last Tuesday lunchtime, but still haven't had anything back as of yet. However, Fred's have sent me a letter today stating that if I don't pay within 7 days they will get a court order to enter the premises and size goods to the value of the debt plus costs; somewhere in the region of £1200! Shall I just wait for them to reply to me reference the request for the CCA or do I need to write to them further?

 

Thanks everybody.

 

PS - I may take a while to get back on to the forum as I stupidly dropped my laptop on Sunday and the thing won't power up now! The joys...

 

Did they really put that in writing? They can't do that without first getting a judgment, and you then failing to pay it. If they did write that, you can take them to the cleaners.

[Huff&Puff]

Fraud by false representation

 

(1) A person is in breach of this section if he—

(a) dishonestly makes a false representation, and

(b) intends, by making the representation—

(i) to make a gain for himself or another, or

(ii) to cause loss to another or to expose another to a risk of loss.

(2) A representation is false if—

(a) it is untrue or misleading, and

(b) the person making it knows that it is, or might be, untrue or misleading.

(3) “Representation” means any representation as to fact or law, including a representation as to the state of mind of—

(a) the person making the representation, or

(b) any other person.

(4) A representation may be express or implied.

(5) For the purposes of this section a representation may be regarded as made if it (or anything implying it) is submitted in any form to any system or device designed to receive, convey or respond to communications (with or without human intervention).

 

 

Fraud Act 2006 (c. 35)

[Jan4a]

I have sent letter template 18 to Fred's and a request for a Complaints Procedure from Premier Man / JD Williams.

 

Heard their legal dept have been very busy lately as they've just bought out another catalogue firm ... don't know which one but no doubt we'll find out when the complaints start appearing on here...

 

Might explain why they're so late in replying to people, or then again, maybe they always are.

[TheV5]

Hi. Again thanks for all the replies. The letter in question is as follows:

 

LETTRE BEFORE ACTION

 

THIS DEBT MUST BE PAID IN FULL TO THESE OFFICES WITHIN THE NEXT 7 DAYS OTHERWISE WE WILL TAKE IMMEDIATE ACTION.

 

If a judgement or decree remains unsatisfied a bailiff or sheriff's officer may be instructed to recover assets to discharge the outstanding debt. Judgement debts are registered by the Court. A judgement debt or decree against you would seriously affect your ability to obtain credit in the future.

 

 

 

This is only the second letter they have sent to me. The first being on the 16th or 17th September. Shall I stand by my original letter (Letter 18) or do I need to write to them again?

 

Thanks.

[The GodMother]

Stand by ur dates. Its 12 WORKING days after they have recieved the cca.

 

working days are monday to friday not including any bank or public holidays.

 

Also with freds they normally break the law with court claims. they split the claim which is illegal under the county courts act 1984. They go for there costs first. They also put on the claim form they reserve the right to claim for further amounts at later times.

 

Then when u file a defence which u will do they tend to discontinue the claim.

[PGH7447]

working days are mon to sat, and has these **** phone on a sunday include that aswell

[The GodMother]

no working days are monday to friday and always have been.

 

When the law was originally passed noone worked weekends.

[PGH7447]

I know but they work 7 days a week so sod em

[The GodMother]

We dont stoop to there level remember.

[PGH7447]

We dont stoop to there level remember.

 

What you mean we cant kick em when their down - bugger:(

[The GodMother]

no it does not but remember were the adults not them.

[PGH7447]

OK Mum:)

[The GodMother]

there down when they cant find a cca and have just lost in court or discontinued.

[MARTIN3030]

You should be requesting a copy of Freds complaints procedure if there is a dispute or you are awaiting info then they are required to provide a copy.

[TheV5]

Hi all,

 

Well the latest is, they have sent a card through my letter box stating I'm a confirmed resident and that if I am not in contact with them, they will forward the matter to a solicitor who may take legal action without further notice to myself. This Wednesday is their deadline to get a copy of the CCA to me, i.e. their 12 working days plus 2 are up. What would be my situation from that point onwards?

 

Thanks.

[DonkeyB]

Was that a postcard? Not in an envelope? Visible to all to embarrass you? If so, that is a big no-no - reports to OFT and Trading Standards all round!

[TheV5]

It was a card, but it was in an envelope. I would not be happy if they had sent just a postcard without an envelope.