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    • No real update as such I ordered another 5550 via the sales route (24/9) after finally getting a quote to agree (£400 more than the original but with technical arranging a cashback of the difference). Got it earlier than the estimated date and instantly knew it would be another off the shelf product = same trackpad issue.  New builds take a couple of more weeks to get to me for obvious reasons. Sure enough, it had it too along with a couple of other issues so it was boxed up within minutes of opening.   They picked this up last week and have refunded it.  In the meantime, the new build via technical with the FIXED part has moved yet again to now the end of November (4th time the date has moved?)   I decided to give them another option of an on-site repair with another new purchase to speed things up but leaving the new replacement option open too should there be other faults on the new purchase.  They agreed, but the quotes were beyond ridiculous and beyond the cashback/refund allowance they were giving me (15%)   From the last purchase a few weeks ago, the quote went up 17.43% with the wrong cpu,  19.82% with the right cpu but wrong screen and finally a whopping 44.16% to the original cost with all the spec being correct citing "promotional offers in June July meant it was cheaper" despite the previous one being only 12% more in September.   So we are now back to just one single route which is the technical route replacement when they have the part in stock - this is at the end of November supposedly.  I still have the option of a full refund of the original cost back in July from now until sign-off on the new machine or if the new machine fails to materialise.   The way I see it with this option is I am essentially using the machine for free until they pull their finger out or until I find a better alternative which I am exploring on a daily basis because a the end of it, I either get a brand new working replacement that is fit for purpose or I get a refund after using it for several months.    
    • Thanks uncleB   One other question: Can a mortgagee in possession refuse to sell? And instead rent?   Or do they have legal obligation to sell? The property has been taken off-line and hasn't been marketed for last 2 months.  
    • It seems to me that you could probably apply for judgement on 30 October. However it's a good idea to keep on checking regularly to see if it is permitted before then. As soon as it allows you, do it.
    • Deemed service on a company is two days after issue. Deemed service on a litigant in person is five days after issue – unless something has changed. I've already said that proposing to send further particulars is generally speaking unnecessary and only complicates matters as you are finding out. However as you have indicated that you are sending further particulars, send them further particulars and simply state in the body of the particulars that you have nothing to add to the particulars of claim contained in the original claim form at this moment. Send that straightaway so that when you apply for judgement you can click the box and say that yes you have done that. It might not have been fatal not to have informed them that it was a laptop – but it is better that you did and the important thing is that they had been told of the item and of the value at the time that you entered into the delivery contract. I think that you will find that laptops are one of their prohibited items – along with almost everything else in the world
    • *Update* turns out Capquest bought the debt from Phoenix Recoveries. We now have a reference number for our solicitor to use. 
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      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
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Hi All,

 

Whilst working for Barclays I applied for a Business Loan through Barclays to potentially buy a business.

 

The loan was declined due to who I was (an employee) although the application mentioned it should be looked as any other customer application.

 

My biggest complaint was the fact that the application stated that confidentiality was key as I worked on the business department, and I feel that this was not kept to.

 

One of the head sanctioners on the lending dept rang my boss and smugly said that I was going to be leaving his team. The part that annoyed me is that he only did this as he had a problem with this boss and wanted to get one over on him.

 

I had not fully committed to buy the business at this point but i felt let down that this happened and was questioned alot more about my actions and it made my working life difficult, in the end I had no choice other than to leave.

 

My question is would you complain and seek compensation due to my data protection being breached?

 

Thanks for reading.

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Hi TJ,

 

This is an unusual case.

 

If you felt your position was so compromised that you had no option other than to leave, did you take this up with your union rep (or anyone else) to see if there was possibly a case for constructive dismissal.

 

This is not my area at all and I think the thread may get better advice in the Employment Problems forum, so I'll move it there for you.

 

You could also look in the Data Protection and Default forum and see if there's anything there that may help you - http://www.consumeractiongroup.co.uk/forum/data-protection-default-issues/

 

:)

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Hi TJ,

 

This is an unusual case.

 

If you felt your position was so compromised that you had no option other than to leave, did you take this up with your union rep (or anyone else) to see if there was possibly a case for constructive dismissal.

 

This is not my area at all and I think the thread may get better advice in the Employment Problems forum, so I'll move it there for you.

 

You could also look in the Data Protection and Default forum and see if there's anything there that may help you - http://www.consumeractiongroup.co.uk/forum/data-protection-default-issues/

 

:)

 

Many Thanks for your reply.

 

Whilst I was still at Barclays I spoke with HR who told me that this was a breach of my data protection, as I was applying as a customer not as an employee.

 

However, I was not part of the union but did speak with a few people who had been in the bank for many many years who said that the same as HR.

 

Please advice on what I should do next.

 

Many Thanks

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Do you have any evidence that the breach took place?

 

I don't doubt your word but, if the head sanctioner and your boss were to deny that the exchange of information occurred, could you otherwise prove it?

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Do you have any evidence that the breach took place?

 

I don't doubt your word but, if the head sanctioner and your boss were to deny that the exchange of information occurred, could you otherwise prove it?

 

Yes, the guy who put the application together has stated he would provide the info I needed.

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Yes, the guy who put the application together has stated he would provide the info I needed.

 

I'd ask him to do so, in writing, at his earliest convenience.

Have a look at section 55 below.

 

Data Protection Act 1998 (c. 29)

 

On what date did the breach occur?

When did you resign?

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