Jump to content


  • Tweets

  • Posts

    • Thanks very much Bank. I have topped and tailed my LOC and printed off a copy which I shall post tomorrow by First Class post at my local post office and also obtain a proof of postage. I'll also email them a copy. I've opened a MoneyClaim account, and shall now begin work on my draft Particulars of Claim which I shall post here for your thoughts. And I shan't be using the Moderation service.
    • Yes, it struck me this morning that I'd got it wrong    - no involvement of UKPPO in any previous Tesco thread    - there would have been an entrance sign to a Tesco car park    - CCTV isn't something associated with Tesco car parks. Presumably whoever runs the car park has put CCTV at the electric, and probably BB, areas, done absolutely nothing to stop abuse, and then rubs their hands in glee every time the CCTV catches a motorist out. You can pay £60 and this will go away. Or you can defy UKPPO and rely on their non-respect of POFA, consideration period, etc., should they be daft enough to do court later down the line.  We would support you all the way.
    • thats not the way to do it sorry. sorry so what is your problem? that vanquis paid the £560 or that they are now chasing it? how old is this debt? dx  
    • If you visited Qatar you could be detained at the border, if the debt has been notified.  If you are only in transit and do not seek to cross border into Qatar you might be ok, but you may want to seek formal advice about this.
    • Howdy, I had a short lived credit card with Vanquis that I did not need. I paid it off in full and called them and closed it with the person at the other end. 2 months later they started sending me messages about late payments, I called them and to find out that the card had not been closed in error and 6 weeks after it should have been closed they paid a google debit of £560. I hit the roof and made a formal complaint that took them well over a month to respond to. They agreed they were at fault, refunded all late payments fees and offered me £100 in compensation. However they said the debit amount stood as 'I had benefit from it' and I should get a refund from google. I hit the roof again but they have stuck to their guns. The debit from google is a genuine one but I wanted to dispute it with google so closed the card so they would have to engage with me. But surely that's neither here nor there surely? What is the next step? Ombudsman takes forever doesn't it?  thanks in advance
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Ulster Bank Reduces Charges


ODC
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5334 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Have the greedy banks seen the writing on the wall

 

This was published by the BBC today

 

Ulster Bank to cut some charges

 

 

The Ulster Bank plans to cut some overdraft charges

The Ulster Bank has announced plans to reduce charges for customers with unauthorised overdrafts.

The charge for an unpaid item will be cut from £30 to £10 while a referral fee will be cut from £30 to £15.

Last week, the Consumer Council for Northern Ireland criticised some banks for charging 'excessive' fees for duplicate statements.

The changes will be introduced from October 1.

The Chief Executive, Retail Markets, for the Ulster Bank, Mike Bamber, said the bank hoped the announcement would help customers in 'difficult financial times'.

"Today's announcement is good news for Ulster Bank customers in Northern Ireland," Mr Bamber said.

"We understand that customers are facing challenges at this difficult time and today's announcement will help those customers who find themselves in a situation where they may attract these fees."

An unpaid item fee arises when there are insufficient funds in the customer's account and an item such as a cheque or a direct debit is not paid.

A paid referral fee is charged when a cheque, standing order, or direct debit is paid despite there being insufficient funds in the account.

The move has been welcomed by the Chief Executive of the Consumer Council, Antoinette McKeown.

"The Consumer Council welcomes the announcement by Ulster Bank today that it is to reduce its charges for slipping into the red from October 1," she said.

"It is a step in the right direction, particularly as many people are struggling to make ends meet."

 

Lets hope they realise that their excessive charges must now be paid back

Link to post
Share on other sites

Have the greedy banks seen the writing on the wall

 

This was published by the BBC today

 

 

 

Lets hope they realise that their excessive charges must now be paid back

 

RBS/Natwest have now reduced theirs too, theres even a quote from CAG on the BBC site.

 

BBC NEWS | Business | RBS-NatWest slash overdraft fees

 

Andy

Link to post
Share on other sites

A very interesting quote by the British Bankers Association in all this coverage, as they have to justify the high charges of its other members.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

Link to post
Share on other sites

A very interesting quote by the British Bankers Association in all this coverage, as they have to justify the high charges of its other members.

 

Yep..looks like their arguement is begining to crumble, I would now expect other banks to follow..or maybe many customers will jump ship to rbs/natwest...I might enquire at my bank (LLoyds) today if they will reduce their charges soon.....just to annoy them :)

Link to post
Share on other sites

I think the others will resist lowering their charges until the test case is concluded.

 

From the point of view of RBS/Nat West they are majority public owned so have to be seen to be fair, and this is one step to achieving that.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

Link to post
Share on other sites

I wonder if these bankers have got wind that they are going to lose the test case.

 

It is hypocisy of the highest order to say that they are doing it to help out customers.

 

In the case of the Ulster Bank they only introduced these EXTORTIONATE charges to my account a few months back. They have totally screwed up my account with their bare faced robbery. Hell will not be full until they are all in it.:mad:

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...