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    • Oil and gold prices have jumped, while shares have fallen.View the full article
    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
    • The streaming giant also said it added 9.3 million subscribers in the first three months of the year.View the full article
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Greg V Natwest again *SETTLED IN FULL*


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I have just finished adding up all the charges against my account using the spreadsheet in the library and printed off the prelim letter telling them they owe me £1014.83 and have addressed it to my local branch (hope this is correct) and will start counting the days from tomorrow 9 june 2006 until I sent the next letter I phoned the bank last Friday to ask for all my statements since inception of the account 2years ago and they arrived yesterday

 

I am a little concerned however that I have done everything correctly any advice would be helpful

 

Greg

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Stick to the step-by-step procedures in the FAQs and you can't go wrong :)

 

Good luck!

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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FAQs are at the same level as the General forum and the individual bank ones. Bright red letters - can't miss 'em.

If you found this post useful please click on the scales above.

 

Egg - £400 - Prelim sent. On hold.

Mint - On the list Est £800

GE Capital - On the list (3 accounts!) Est £4000

 

MBNA - £545 Prelim sent 13/11/2006

LBA sent 1/12/2006

£350 partial payment received 18/12/2006.

Full settlement received 20/1/07

 

NatWest - Est £4000 not incl interest

Data Protection Act Sent 10/1/07

Statements received 24/1/07

Prelim sent 3/2/07

Full Settlement received 22/2/07

 

The contents of this post are the sole opinions of The Cornflake and not necessarily the opinions of any other members of this group. They do not constitute sound legal or financial advice and if in doubt you are advised to seek advice from a qualified professional

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  • 2 weeks later...

sent first letter to bank claiming £1014 on the 9th june recorded delivery to my branch and have had no response from them at all is this normal are they playing for time when I send off the next letter on Friday

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Guest NATTIE

The branch may not have signed for it even if sent by recorded delivery, although they would have reeived it, but there is a process for branch staff to deal with Unlawful Bank charges so a response, if they follow the processes, should have been made. The branch could have sent the letter onwards to a lending Unit or to be blunt do not know the correct process in place. The process is to liase with Customer Relations Unit who will advise on what response to make

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Have amended the lba as follows please advise if this is ok

 

Thank you for your letter dated 21 June 2006 to which I decline your offer of £427.00

 

from there I go on to the standard lba letter

 

any advice would be appreciated

 

regards

Greg

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you must accept any offer they make you as you must mitigate your loss you do not and should not accept any conditions attatched to the offer ie: in full and final settlement.You should accept the offer but reject all conditions attatched and tell them you are accepting it in part payment and will pursue them for the rest .

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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received letter from customer remains today

 

as follows

 

Dear Mr Parker

 

Your complaint regarding charges has been passed to me and I am sorry we have failed to reach an agreement with you. Please accept my apologies for any unintended inconvenience or upset.

 

I regret that there is little I can add constructively to previous comments but having reviewed your account, I can find no instance where charges have been applied when they were not properly due. They have been associated with a lack of covering funds in the account at the time they were presented for payment. Accordingley, the charges that have been applied to your account should stand.

 

That said in the hope of forging a compromise and settlement with you, (person from branch) proposed an offer of £427 as a gesture of goodwill and without admission of error or liability. this would be paid on the basis of a full and final settlement.

 

I know you have declined this offer but it is not to be increased, if on reflection you decide to accept please contact (branch Manager who will arrange payment.

 

It is dissapointing to note that you are contemplating legal action with the bank.

Whilst I hope you will feel able to reconsider, should you decide to go ahead please ensure that any Proceedings are served on our Registered Office Address, which appears at the foot of this letter.

 

I suspect that this is unlikely to be the answer you might have hope to receive but nonetheless thank you for taking the time and trouble to contact us.

 

signed

 

:p

 

 

 

ON TO MONEYCLAIM !!!!!

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Have filed today filled in the N1 form manually as I had to make a choice of paying court fees or feeding the family so did it on tax credits

 

court reckons I should hear from them in 5 to seven days

 

so the ball is rolling

 

many thanks for all the help so far

 

regards

Greg

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  • 4 weeks later...

Received Notice of issue from County Court 18 July 2006

 

received Notice that acknowledgement of service has been filed on the 19th July I received notification today 27 July 2006

 

they intend to defend all of the claim

 

they have 28 days to do so the solicitors are Cobbets, Manchester

 

is this just the part of buying time????

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  • 2 weeks later...

I have a thread Greg v natwest but have not had a reply to my last post on 27 july just wondering if I could get some advise

 

I received the acknowledgment and the banks intention to defend the claim through the court advising me they had 28 days to file there defence

 

is this just part of there buying extra time by my calculations there time runs out on the 15 august 2006 I have heard nothing since then

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Hi,

I have had the same, apparently this is normal. See others threads like littlemichelle, after the defence was entered some people got a cheque by recorded delivery with 2 days. Hoping this will be us as well. So many people get down after the defence letter. It seems that Natwest are now speeding up payment for charges. It looks like if the claim is over £1,000 Cobbets Solicitors sign the defence form but payment is usually still paid quite quickly. I didn't even get a signature from a human being on mydefence acknowledgment. See the litigation forum for payments made to date. Good luck.

Hunbun;)

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hi , I've just had a letter from natwest, saying that they are going to send the baliffs unless i arrange payment of charges on my account by the 18th of August. i sent them a letter requesting a statement of charges on my account for the past six years, two weeks ago. yesterday i went into my branch to confirm that they had received my letter and they told me they hadn't. i'm about to see my solicitor. Any suggestions?

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