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EOS help needed


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Hi All


I really need some help regarding an issue I have with EOS /Actio/Freemans Catalogue.


I sent EOS a CCA request back in March. I received a reply saying that Freemans could not locate the document and that they will be closing the account and no further action will be taken.


However, I was checking Experian and the default was still there.


The outstanding amount is £195 of which I could pay a sizeable amount as a FF&S.


What should I do now? Obiously I want to use the FF&S to remove the Default.


Any particular letter I can use?





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