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Fine Paid to DVLA - still being harassed by Phillips


Morat
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Hello,

I failed to re-register a scrapped car as SORN so I incurred an £80 fine.. OK, fair enough I thought and paid the fine. It was late but I paid it.

 

However, I am receiving threatening letters and two SMS messages per day to my landling - which means the phone rings and I get a robotic voice spelling out the message.

 

I tried calling Phillips but I have never managed to get through to an agent (every option just asks you for your credit card number). I tried emailing the contact address on their website but nothing has changed.

 

How can I deal with this automated nightmare? Phillips is like a debt collection Terminator. It cannot be reasoned with and it absolutely will not stop...

 

I now dread the sound of my own telephone :(

 

Thanks for any help....

Miles

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I assume you have a receipt for the payment, in which cas you can be as snotty as you like to Phillips. Without using bad language, write recorded telling them you have paid, have a receipt and want no further contact.

 

If they continue to contact, then you can either send them a letter about harrasment (which they can file the other thousands they will have) or report them. Personally I would do both.

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