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HELP DWP will not pay all mortgage interest


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Please can anybody help and advise my friend. The DWP will not pay all his mortgage interest. He bought his house in 2002 for £27K. however, since then he had remortgaged twice due to the house needing totally renovating. he filled the forms in detail. Now they say that they will only pay interest on just under £28K and the mortgage is for £67K. He is very distressed and confused as to what he can do. can he appeal to their decision and what will be the likely outcome? Has anybody else been let down by this? He took the extra mortgages out to improve and to make the house a home ie kitchen, central heating, roof, bathroom, electrics infact a total renovation. He was in employment at the time and didn't expect to become unemployed.

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He can ask for an appeal but they will only revise it in his favour if they have used the wrong figures in their calculations or if there has been an error in the way the law has been applied.

 

If the law has been applied correctly and the figures calculated in accordance with the law (and correct figures used) they cannot overturn the decision.

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Whilst you do not state whether your friend is in receipt of JSA(IB), IS or ESA(IR), the rules are the same for all these benefits in relation to housing costs.

 

Mortgage interest will only be paid on the relevant eligible loan amount. The DMs(Decision Makers) have to follow the rules and regulations governing this and follow the guidance which can be found here:

 

Decision Makers Guide Volume 4 Jobseekers Allowance and Income Support Chapter 23 - Normal Amount Payable

 

The relevant section is Housing Costs for JSA(IB) and IS 23400 et seq

The advice I give in relation to benefits should be viewed as general advice and not specific to your individual claim circumstances. I cannot give specific advice on your claim as I cannot access the claim.

 

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