Jump to content

HELP DWP will not pay all mortgage interest

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4311 days.

If you need to add something to this thread then


Please click the "Report " link


at the bottom of one of the posts.


If you want to post a new story then


Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 



Recommended Posts

Please can anybody help and advise my friend. The DWP will not pay all his mortgage interest. He bought his house in 2002 for £27K. however, since then he had remortgaged twice due to the house needing totally renovating. he filled the forms in detail. Now they say that they will only pay interest on just under £28K and the mortgage is for £67K. He is very distressed and confused as to what he can do. can he appeal to their decision and what will be the likely outcome? Has anybody else been let down by this? He took the extra mortgages out to improve and to make the house a home ie kitchen, central heating, roof, bathroom, electrics infact a total renovation. He was in employment at the time and didn't expect to become unemployed.

Link to post
Share on other sites

He can ask for an appeal but they will only revise it in his favour if they have used the wrong figures in their calculations or if there has been an error in the way the law has been applied.


If the law has been applied correctly and the figures calculated in accordance with the law (and correct figures used) they cannot overturn the decision.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.



Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)





Link to post
Share on other sites

Whilst you do not state whether your friend is in receipt of JSA(IB), IS or ESA(IR), the rules are the same for all these benefits in relation to housing costs.


Mortgage interest will only be paid on the relevant eligible loan amount. The DMs(Decision Makers) have to follow the rules and regulations governing this and follow the guidance which can be found here:


Decision Makers Guide Volume 4 Jobseekers Allowance and Income Support Chapter 23 - Normal Amount Payable


The relevant section is Housing Costs for JSA(IB) and IS 23400 et seq

The advice I give in relation to benefits should be viewed as general advice and not specific to your individual claim circumstances. I cannot give specific advice on your claim as I cannot access the claim.


If you find the advice useful please click on my scales.

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...