Jump to content


  • Tweets

  • Posts

    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

injury at work but scared to put claim in


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5325 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

recently injured at work on machinery had to have surgery for the repair doctor advised up to 8 weeks from work only receiving ssp. There was no training in place for use on any machine Is there anyone who`s been in a simular position

Edited by starinhersky
Link to post
Share on other sites

Yep, theres loads who've been in your position.

Have you got a bad relationship with your employer? Why not speak to them to see what you can do via the company insurance for loss of earnings.

Someone will be along to advise better than me, so sit tight.

Link to post
Share on other sites

I am in a similar position, I have had surgery for two prolapsed cervical discs. The Physio said that it was likely caused by my job. I work in the office and the height of the monitor and desk layout can be contributing factors.

 

I have been off week for serveral months and am still currently on full pay. However, as I have never received any Health & Safety training and have been in servere pain for many months, I would like to be compensated for the pain (I know this sounds greedy, but the pain was caused by my job).

 

However, I really like my job and it has taken me YEARS to find a job I like and enjoy.. So I don't know what to do either

Link to post
Share on other sites

Hi W2D, would the physio categorically make that statement on any insurance claim? Possibly not. You have been on full pay, so your employer has been pretty fair. Maybe they can supply you with a different desk, (raiseable so you can stand for some of the day). I'd advise NOT going to a no win no fee cowboy outfit, but see if your employer will discuss this with you and maybe assist in an insurance claim if it is valid.

At the end of the day, if theyve provided office equipment to enable you to do your job efficiently, the chances are, that equipment is approved for office use.

You say youve never had any health and safety training, sorry if I seem a little confused here, but what more can your employer do to train you to sit down correctly? What training do you require?

Link to post
Share on other sites

Right Ive had a look around for both your types of injury. Some advice can be found on ask about money com. Basically the advice is to speak to your employers. IE help with physio visits, (will they pay you for the time off).

W2D, yours is more an ergonomic issue you can talk to your employer about, like new chair / desk etc, taking mini breaks.

Star, yours is about getting back to work. IE light duties, first. Maybe they can train you on something else and help with getting you back fit again by paying you whilst attending physio.

The general concensus is that sueing your employer for your injuries will create a poor working relationship. IE, could you really continue working for someone youve just sued? If you think you can walk into another job, just like that, then maybe thats what youre thinking, but times are tough out there. I'd advise speaking to your employers to see where you stand. Good luck

Link to post
Share on other sites

My son was injured at work when a steel pole fell off the fork lift & sliced half his face off. We wouldn't let him sue because he still wanted to work there.

 

4 months later they laid him off cos work was slowing up & it was last in, first out.

 

THEN we said ok, go for it & sue them. He used one of the no win, no fee lawyers & got several thousand after about 2 years :roll:

 

If you want to keep your job, I would recommend not sueing them at this point - you have 6 years to start a claim so maybe try negotiating with them to cover your expenses whilst off sick ie. prescriptions etc

Link to post
Share on other sites

Bazaar and others,

It is not as simple as saying they have gven you approved equipment, what more can they do. They can do more and a LEGALLY supposed to.

People working with V.D.U. equipment are supposed to be instructed on how to sit at their work-station correctly and are supposed to have a work station assessment by the health and safety rep. The assessment should take place evry twelve months at least and the H+S rep should check how the people are sitting at their work-statations. If this is not happening then the company are breaching H+S regs and the company are committing an offence. I would recommend they ta;lk to their union rep and if not union then go and see the C.A.B.

 

Cheers - Scousegeezer.

Link to post
Share on other sites

Hi Scouser, yes I agree with you on the H&S stuff, but this thread is about someone who is wary to put a claim in for an injury. My point was dont just go in like a bull in a China shop, talk to your employer first. If you feel youre getting the run around then by all means seek furhter advice about putting a claim in. But be very careful also of the cowboy no win no fee outfits that have cropped up everywhere.

Link to post
Share on other sites

We really need further info on this. Satrinhersky- what traing have you had H+S wise. What assessments have been done, What is the size of the firm you work for. Did you report any problems to your employer, this kind of thing doesnt happen overnight. H+S also places some responsibility on you for your own H+S; to report any probelms etc.

 

Cheers - Scousegeezer.

Link to post
Share on other sites

recently injured at work on machinery had to have surgery for the repair doctor advised up to 8 weeks from work only receiving ssp. There was no training in place for use on any machine Is there anyone who`s been in a simular position

 

Did you report the accident in the Accident Book? Legally all employers have to have an accident book in order to report all accidents.

 

Are you a member of a union? If you are, report the accident to them and they will assess any claim through the union solicitors. they can assist in a Personal Injury claim. If you are not, go to a No win No Fee solicitor in order for them to assess a claim.

Link to post
Share on other sites

Hi W2D, would the physio categorically make that statement on any insurance claim? Possibly not. You have been on full pay, so your employer has been pretty fair. Maybe they can supply you with a different desk, (raiseable so you can stand for some of the day). I'd advise NOT going to a no win no fee cowboy outfit, but see if your employer will discuss this with you and maybe assist in an insurance claim if it is valid.

At the end of the day, if theyve provided office equipment to enable you to do your job efficiently, the chances are, that equipment is approved for office use.

You say youve never had any health and safety training, sorry if I seem a little confused here, but what more can your employer do to train you to sit down correctly? What training do you require?

 

Thanks Bazaar,

 

without wanting to hijack this thread I will keep my post brief, I was refering to:

 

a) The Health and Safety (Display Screen Equipment) Regulations 1992

 

· Daily work routine of users (no plan in place, one 5 – 15 minute break taken per day)

· Provision of training (no training provided)

· Environment (Movement restricted by moveable draws, waste bin & cabinet)

Link to post
Share on other sites

Hi W2D, well you probably have grounds for a claim, but as you say you enjoy working where you are, I'd advise looking into the benefits of claiming. Some money now may seem great, but what happens later if theres any chance of redundancies? I bet your name would be top of the list.

Can you speak to your employer about the details youve posted up?

Getting your office space sorted out with them would be a start, if theyre not prepared to talk to you about it, then you know where you stand

Link to post
Share on other sites

You do not have six years in which to make a claim. In personal injury cases you have three years, less one day, in which to make a claim.

 

I come from an occupational safety and health background, and I've worked in other allied roles such as HR. I would strongly advise you to get in touch with your trade union if you are a member, and if not to contact a solicitor (not a claims management company) that offers no-win-no-fee arrangements. I'd also make a claim to industrial injuries disablement benefit (accidents).

 

Your employer owes you a duty of care, and has failed in it. It is in no way unreasonable to seek redress.

 

Hope this helps.

 

Seftonview

If I've been helpful, please add to my rep. :)

Link to post
Share on other sites

Your employer has to provide you with a safe working environment.

If you have had no training on a machine/process then you can refuse to do that job till you are competent to do it.

As for injuries at work, you have 3 years from date of accident to submit a claim.

If I were you employers have no loyalty to you so sue them for damages cos who will be next and will they walk away from the next accident.

I have had 27 years service on BR and have been a safety rep for the Union, and that is the advice I would give you

Link to post
Share on other sites

Hi Starinhersky,

 

First of all was an entry made in the Accident Book?

 

Secondly, was the incident reported to Riddor? See here for details:-

 

HSE: RIDDOR - report an incident at work

 

What was the underlying reason for the accident; Human error or absence of safety guards or the like?

 

Playing Devils Advocate here; If you were injured in a situation where there has been no proper training, I would suspect that other issues have not been addressed and it really would be in everyone's interest that someone stood back and assessed all. If more than 6 employees there is a legal requirement for a full written Health and Safety policy to be in place and available to all.

 

Whilst appreciating that you 'don't wabt to rock the boat', I really would have a chat with a good local Solictor and also speak with your Trades Union if you have one. Do you have Legal Expenses insurance under your Household Insurance?

Link to post
Share on other sites

Nail them.

 

I stupidly took a £4k comprimise agreement from a previous employer, after i told them i was considering legal action after a back injury.

 

In need of cash, i took the £4k.....And 2 years later, here i am still in pain, from the same injury - Torn disk.

 

 

Wish i hadnt taken the £4k now, it'd be have been several times that if it went to court !

Link to post
Share on other sites

Hi All,

I like to put my penny worth in here, I work as a driver and had an accident at work, torn six discs in my back, leg has no feeling and knee gives way when I walk and what do the company say,

A: Know nothing about it

B: Can't find paperwork

C: And have not been er giving correct information to insurance co ( had to be

nice here) and made statements which are not true.

So am I suing YES does the company care about you as an employee NO they are there to look after number one

I had a firm of solicitors not very good and changed to another and boy have things started to moved, So I say get yourself a good firm and good for it as you have nothing to lose.

Me Ive been off for a year nearly on SSP and that's how much the company thinks of me, after all if you have an accident at work clearly its not like being off for a cold or head ache?

Link to post
Share on other sites

  • 2 weeks later...

1. Make sure its in the accident book.

2. Record as many details as you can, times dates,etc.

3. Record the names of any witnesses.

4. Keep copies of any site induction,training you were given.

 

Then you have to decide how much the job means to you.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...