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Have today recieved my statements back form Bank of Scotland re the credid card we had with them - after being in financial difficulty we agreed a monthly payment plan to pay off the debt with them of £40 per month which we were pleased with as they froze the interest etc.


After recieving the statements this moring it seems that the card/debt was paid off in May 2005 but they kept on collection the monthly payment so unbelievably I find that I am in credit with them to the tune of £593 !!:mad: Really annoyed that for so long they have carried on taking the payment without letting us know!!


Also in there before the agreement was in place there were charges of about £200 which i will be going after.


Just curious if anyone knows of anything other than requesting the refund of the credit amount that I can do about this?



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