Claiing back charges from the bank

[wycombemariner 1]

When sending the letter asking for a record of the fee's i've paid in the last 6 years, do i post to head office or my branch?

 

Same question but regarding the letter where i ask for them back or threaten court action, do i send to Head Office or my branch?

 

Cheers

[martinwhite 1]

My recommendation to you is to read firstly the FAQs and then the rest of the forum. Read about what other people are doing, and you will see lots of messages with the answers you require.

 

I'm not trying to be unhelpful but your case may well go to court and YOU will be the one arguing the case. YOU need to KNOW what you are talking about in order to convince the judge. So please, (and I say this kindly) do your own research on this forum. Don't be in a rush, and you will be better off in the long term. I promise.

 

[wycombemariner 1]

hi - thanks for the advice, i have read the FAQ's but it just refers to sending the letters to the bank. it does not distinguish if i should send to head office or to the branch?

[daniel_r_clarke 1]

personnally i sent mine to the head office but i know a lot of people have been sending them to the branch manager. I didn't send mine there because i felt this was not a job for my local branch - they only follow orders from the top.

[wycombemariner 1]

cheers daniel - have you had a reply yet?

[martinwhite 1]

I would stick with the branch. Particularly if you have regular contact with them.

 

Ultimately when you file the court papers, if you file against head office, the case will be heard whereever head office is. File against your branch and chances are the case will be heard where your branch is.

[wycombemariner 1]

This topic was closed on 03/07/19.

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