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Ordering Copies of Hallifax Correspondence?

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Hi all, not strictly in the right area for posting this as I'm not after bank charges.


I've got a joint account with my dad, which we use to save up for our football season tickets etc...


Around June 2008, my dad moved our account from a normal savings account to a "Guaranteed Saver" account. Which increased the interest rate.


My dad had another account which he switched over the previous day, which Hallifax have records of.


However, the account that myself and my dad have, Hallifax are claiming that the account was never switched over, thus meaning that we have missed out on a fair chunk of interest.


As we can't seem to find correspondence at home as to the change of account type, is there a way in which I can write to Hallifax and obtain copies of all correspondence sent out by Hallifax to myself?


As with the claim for charges to be given back, I seem to recall that people were able to write to Hallifax, pay circa £10 to obtain all records on them, including statements etc... Cause if there is a way that I can get Hallifax to send me all correspondence in relation to this account, then fingers crossed, the letter confirming the change to the account will also be included.


Any help / advice appreciated.

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