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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Reviving old claim


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I started a claim with Barclays (Woolwich) in 2006 for a larege amount - approx £12k plus interest. I put in my claim to Barclays and they came back to me in 2006 offering me only £1000 to close the claim. I phoned them to see why only £1000 and they came back and increased the offer to £2000. I didn't accept.

I really need the money now and I know 3 years have almost passed. Can someone let me know, can I continue with my claim where I left it back in 2006 for the whole amount (12k plus interest)- my claim would have been for charges between 2000 and 2006, or can i only claim 6 years from now.

As the claim went in to Barclays, I am wondering does the claim need to go into the court?

 

Please help.:(

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Just to be clear, this is bank charges, not credit card claim?

 

EDit: Ok I see from previous posts it's bank charges

 

Can someone let me know, can I continue with my claim where I left it back in 2006 for the whole amount (12k plus interest)-
Yes, it will still be registered with Barclays

 

my claim would have been for charges between 2000 and 2006, or can i only claim 6 years from now
That's fine. Even if you were starting now, under the FSA waiver you can go back 6 years from 27th July 2007 ie from now back to 27th July 2001

 

As the claim went in to Barclays, I am wondering does the claim need to go into the court?
As a bank charges claim it would be stayed anyway, plus it would be Fast track. I'd leave it as it is frankly. Edited by Michael Browne
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Do I now need to got to court to claim?
No you don't have to. Filing a claim at court would ensure your right to s69 8% interest, rather than relying on the FSA waiver, which covers this, but of course isn't law. Plus there would be court fees to pay now.

 

 

 

I am in a very tight financial situation at the moment due to the economy - is there a quick way?
If you have priority debt arrears (rent/mortgage, utilities, council tax etc) you could claim financial hardship under which the bank may make an interim payment. But it won't be 12 grand:D and it ain't necessarily quick.
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