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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Right let me explain then ask the questions: :roll:


I worked for a well known supermarket where id worked for over a year, Ihad an accident on their premises due to their negligence in february 2008, I've to date had 2 operations to repair the damage and am awaiting a 3rd, cant work as i am currently, During this time ive met with the company occupational health nurse who requested i return to work 4 hrs a night stacking shelfs (manual work) as my injury is to my ankle i cant stand for 20mins let alone 4 hrs so i declined stating i couldnt do this (this was around (april 08) to which i was told if i didnt return my contract would be terminated?


So question 1, is this acceptable and if not what part of employment law is breeched??


Also whilst on the sick which i have been since the accident the store personell manager has asked other then staff members (who have since left) to keep an eye on what i do and get upto and report back?


So Question 2, is this acceptable and if not which laws / regulations does that breech, privacy? human rights? etc etc.


Any help greatly appreciated as im trying to build a case against them

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Hello and Welcome, Bob.


See you found the correct Forum ;)






Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Hi Bob


Not sure I can help as I dont know much employment law. Hopefully someone will be along soon.


Have you tried asking your question on i-resign.com. They have some very good employment advisers who have helped me out in the past.

There is no such thing as a 0% credit card....... someone out there is paying for it, and for once its not going to be me.:razz:

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can they not offer you an alternative position such as till work where you could sit down, are you claiming damages? if it was a work accident you could well be entitled to compensation for loss of earning and such. my mum works for a well known supermarket (in the warehouse not shop) and had a work accident causing a back injury which she has had i procedure on and awaiting a 2nd so similar story to yours except her bosses have been quite good and shes been on light duties for the past 2 and a half years since the incident meaning shes still able to work but rather than physical work shes been able to do office work and other bits that wont effect her health

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unfortunatly i have to keep my ankle elevated as much as possible and non weight bearing even like this its painfull, weight bearing is impossible, they did mention tills but my specialist surgeon said this wouldnt help at all as i have to keep it elevated and motivated. And yes im claiming against them

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2 threads merged.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.



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Strange as it may seem, your claim against them and their right (or otherwise) to dismiss you on the gounds of capability are not really linked!


If you have been employed for over a year you have certain rights. However, if you are medically not able to do your job, subject to following the correct procedures they can dismiss you on the gounds of capability. Obviously if they do not follow the correct steps you may have a claim. For this purpose the fact that they may have caused your injury is neither here nor there.


If you win a claim against them for your injury, your loss of earnings will be taken into account in setting the amount of damages. Obviously, if they sack you in the meantime and you can't find another job this will increase the amount you may be awarded!



I limit myself to responding to threads where I feel I have enough knowledge to make a useful contribution. My advice (and indeed any advice on this type of forum) should only be seen as a pointer to something you may wish to investigate further. Never act on any forum advice without confirmation from an accountable source.

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