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    • We hear from three people who have started their own companies during the downturn in aviation. View the full article
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    • its a 12mts contract else why would it say till 2021 and first month..   simply states they don't charge a joining fee clever marketing ploy as people don't read things. it IS a monthly payment, that runs for 12mts.   but anyway there is stuff and all anyone can do to you.   dx        
    • Hi Slick,   Amazingly fast reply, thank you!   According to the reference on the payment it says "ON 24 SEP BCC" and the payment cleared 25th September at 11:26   I was simply told to sign up on the website by a staff member in the gym, no further information was given to me by them. The website stated that it's a rolling monthly membership that could be cancelled at any time "No contract membership JUST £14.99 a month, until 2021*" As far as I am aware there was absolutely no minimum membership length, unless there's some small print I've missed somewhere. But Harlands haven't mentioned anything about me being obliged to pay for a certain length of time so... I've attached a picture to this post of what I signed up for.   Also, I'm not sure if this has any relevance at all but the building is plastered with £9.99/month signs EVERYWHERE yet it costs £14.99 when you go on the website. False advertising 🙄 Could perhaps use that as leverage in a letter if it comes to it, I dunno? 😂
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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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In June had a bailiff knock on door who had clamped my car for an unpaid PCN. As the car was parked outside my neighbours house he allowed me to move it (should have driven off in it then!). Couldn't pay debt that day but paid it 2 days later when he removed clamp. Month later he did the same thing and clamped my car. Told him debt had already been paid but as couldn't find paperwork at the time couldn't prove it so paid him the money. Found paperwork and on looking at receipt he signed he put the wrong reference no down so theoretically debt was still outstanding.

 

Wrote to Rundles with copies of the info and they have responded. It would appear that the no. he put down was for an unpaid PCN that was in my ex-husbands name but for a vehicle that neither of us owned and which the council had been informed of. He had put that ref no. down by mistake and not the ref no that he had written down on his removal notice and his Form 7 (looks like a seizure notice but not sure if this is legal or not).

 

When I spoke to Rundles they have stated that he was claiming for both PCN's but I told them that as he had only put down the one ref no. then he could only claim for that ref no on goods owned by me and not my ex-husband (if that makes sense). Surely if he was claiming for both PCNs he should have stated that on the forms. Rundles are now saying that I should take this matter up with the Council and it has nothing to do with them and to fill in a late statutory declaration and try and get the money back that way.

 

I have requested from Rundles copies of their fees for both ref no as first visit was for £414.93 and the second visit was £425.28.

 

Also person they sent was signed as Senior Bailiff in Charge Enforcement. Can't find him under Bow County Court where he states he was granted his certificate from.

 

Personally don't know what to do about this as I am going to go round and round in circles between the Council and Rundles and really need this money. Any help much appreciated

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Wow the fees are way too high you have done the right thing asking for a statement of there fees, have you received this as yet?

and the council is the way in because the bailiff works for the council send a letter with complaint in large bold letters at the top and explain what you have told us and tell them if this is not dealt with within 14 days you will hand the whole thing over to the Local Gov Ombudsman, and that would be your next step, be very blunt and to the point.

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Thanks for your advice. I've spoken to the Courts and the bailiff is not certified with them, so Rundles lied and he wasn't entitled to take any goods. Awaiting breakdown of the fees and I will pursue this every possible way that I can. These people shouldn't be allowed to get away with this.

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