Haier! Help

[themusic]

Hi everyone I purchased a Haier washing machine from argos in June, it has never been much good, (clothes dripping wet after a wash etc) anyway iv had three engineers out to the washing machine so far, every time a new motor has been fitted, now it has just broke again and according to the error code it is overheating, iv rang the Telephone number on the Haier manual and an engineer isn’t available for 7 days. I was really angry and annoyed as we have already been using a laundrette service costing £8 per wash last time the machine broke so I asked for a contact number for the complaints department to which the telephone operator told me she doesn’t work for haier she is just a independent repair company, I kept trying to get deeper into this as the number I rang was off the haier manual but she said she doesn’t know any way to contact haier direct, I’ve looked online but I can find is a Chinese zip code. Can anyone please help me contact them I’ve had this machine 3 months and in that time it’s done about 5 washes and cost me loads in laundrette bills. The only thing the telephone operator suggested was contact Argos but I can’t just walk in and say I bought a washing machine and its crap they will just tell me to contact Haier and will be stuck in the loop again!!!

[Guest wino]

As far as I know your contract is with the seller -Argos not the manufacturer.

[Sparklez30]

If you are getting nowhere with haier then I would complain direct to Argos as you have rights under the sale of goods act with them